Rated 3.6 out of 5 by 14
Rated 3 out of 5 by Bango69 Going down the hill
Over the weekend I could not have a night sleep because of the music coming from the hotel's nightclub - complains to front desk did nothing.
Hotel used to have wireless internet access in the lobby and restaurant. It is not working anymore and my complains to the hotel didn't help.
Internet speed in room is painful slow.
Gym and sauna maintenance below par.
A/C in Gym is usually off.
No water bottles in Gym - only cups.
Fruits in room were never replaced/refilled.
Bedding are not replaced for many days.
Towels are wear and tear.
August 24, 2014
Rated 2 out of 5 by Heera21 Needs improvement
Staff need to be more pro-active and responsive towards client's needs and requirements.
Every meeting need to have one dedicated supervisor and staff.
Many of the times, the staff need to be traced and followed upon with more instructions.
Hotel need to have more cleanliness in wash rooms and a/c please.
Flip chart stands only one in entire hotel.
August 26, 2014
Rated 5 out of 5 by HemJeev This hotel has all the Facilities
I enjoyed the Stay @ FOUR POINTS in all respect.
Meals delicious and with choice. Cordial staff every where makes one fell good.
Highly recommend this place for leisure or business.
August 21, 2014
Rated 2 out of 5 by Debu Good expectation
every thing was good other than the staff at desk specially at departure time it spoil all the well beings of hotel
August 16, 2014
Rated 4 out of 5 by naresh53 Away from crowds
Good in facilities. Mr. PC Rau gave personal attention to meet my requirements of food.
August 11, 2014
Rated 5 out of 5 by mohan09 Hotel feels like home
I had a very comfortable stay and felt like being home.
August 9, 2014
Rated 3 out of 5 by Bango69 An average hotel
The hotel used to have an espresso/cappuccino machine. For the last two years the machine is "on repair" !!
No way to get a cup of espresso in this hotel !
Half of the electrical sockets in my room didn't work.
On checkout day I could not settle my bill because hotel was out of ethernet communication for about two hours so my credit card could not be charged..
June 21, 2014
Rated 5 out of 5 by joeg55 fantastic staff
The 4 Points staff and some of the most helpful and friendliest people. They catered to my every need and sometimes went beyond what they needed to do, it was truly a pleasant surprise. Thanks to all the staff.
June 15, 2014