Rated 4 out of 5 by Cruisers2014 Great Stay for our needs!
The staff really made our stay. They were helpful and responsive! It seems like each of them had multiple jobs and would cover for one another when needed.
We picked this hotel because it was very convenient to the HOU airport. We used it at the beginning and end of a cruise. There is a free shuttle to/from the airport. The shuttle drivers were very nice and prompt. They took care of us very well. There isn't much right around the hotel so you will need the shuttle to drive you to restaurants or you'll need to rent a car. We did walk to the nearby mall but it was about 2 miles away. Pappas Restaurant is walkable and was excellent. The restaurant at the hotel has a limited menu but the food and wait staff were great!
The furniture was dated and the walls were pretty thin but the room and bed were very comfortable.
The gym had more equipment than most and it was in working condition.
April 21, 2014
Rated 5 out of 5 by dyykjt1 Great Hotel at a very reasonable price
This Hotel was more than I expected as I was just looking for an overnight stay close to Hobby Airport. All of the other hotels close to Hobby had awful reviews and when I found this one at such a cheaper price than the others I jumped on it. The hotel was clean, the staff was really nice and helpful all the way from the desk person to the shuttle driver. A great place to stay! Matt who checked us in was wonderful and very, very helpful and helping us to find a good place to eat that was close and we could get there by shuttle. The shuttle driver was great also.
April 15, 2014
Rated 4 out of 5 by RAC321 Spacious rooms
The room was very spacious, tidy and had all the ammenities - Microwave, bar fridge, hair dryer, ironing board
April 14, 2014
Rated 3 out of 5 by marissa0802 need to accomandate customers with price.
Your rooms were VERY CLEAN, the only problem i occured was the dead bolt on the door did not secure at all.
when checking out myself and 3 others
did our reservations ALL AT THE SAME TIME on line. But my price was $149 a night for a KING and my assoicates was $139 for a King , , I did not get a king i got 2 queens and your front desk refuse to adjust my bill for $ 10 dollars like the other 3 associates paid, their comment was '' Well your reservation says $ 149 so that is what you need to pay"
April 8, 2014
Rated 3 out of 5 by Gwb710 Not bad not great
It not a bad hotel, not what I was expecting. It looks like it was converted from another brand it is a small Hotel. My bathroom door did not close all the way, bugs in the bathroom light , if you let the hot water in the sink run for a minute or so the pipes rattled, took me a minute to figure out my room because it had no room number, the hall carpet outside our room was stained. It just not what I would have expected
April 5, 2014
Rated 5 out of 5 by CKayW Excellent Team
We stayed there on an overnight for a cruise we were taking. The team of people that assisted us: LaShana, Allen, Spencer, Cedric, Raymond and even the Manager Dalana went above and beyond to ensure all of our needs were met. I have never experienced such amazing customer service.
April 6, 2014
Rated 5 out of 5 by rd8152 a lot of hotel for the money
great people at a great price...everyone was very nice and helpful...great food...we would stay again
April 7, 2014
Rated 4 out of 5 by Glenyce Excellent staff assistance
I had a problem with my suitcase and Starsha was on duty at the front desk. She took my issue seriously and spent at least 15 minutes helping me to resolve it - some of it on her hands and knees to loosen a wheel that was malfunctioning. It was above and beyond the call of duty.
The entire staff was very friendly and helpful, but Starsha stood out. Thank you!
April 2, 2014