Four Points by Sheraton

Four Points by Sheraton Nashville - Brentwood

  • 760 Old Hickory Boulevard
  • Brentwood,
  • Tennessee
  • 37027
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 4.1 out of 5 by 88 reviewers.
Rated 5 out of 5 by SPG Moments Like ALL Sheraton's, we were met with a Warm Greeting. We arrived Very Early, about 11:00 AM, and I said I know we are Early, But I just wanted to make sure we were at the right place. The young man, Cody, said let me check, a yes Mr. Kitchen, we can check you in rate now if you like. Of course, that would be Great! So I broke out the American Express SPG card, and he asked, Are you here for the Kellie Pickler Event tonight? and I said Yes we are. I asked where it would be, and he showed us everything we needed to know. Then I said where can we get someting to eat? Because the resturant was closed getting ready for that night. So after we took our luggage up to our room, we went down, and he shuttled us to the Lonestar Steak House so we didn't have to walk. Then when we got back, I said the paper work I had on the Concert said standing room only, So Cody made arrangments to have tables and chairs in the room for those who couldn't stand that long, I am Disabled, so that meant alot to me. All the STAFF at this Four Points were so nice, and we will go back for sure!!! About the review, GREAT PLACE TO STAY!!! Location is Great too, little mall in back to get whatever you need. I recommend the Corner King rooms, Lot's of room!!! August 27, 2014
Rated 4 out of 5 by Staff set the pace for a good experience From the minute we stepped in the front door until we checked out the staff went above and beyond expectations to make our stay pleasant. Thank you for making our holiday so wonderful. August 25, 2014
Rated 5 out of 5 by One of the best stays This was a very pleasant hotel in a good location. My room was a King suite. It was so spacious and comfortable.The bed was very comfortable. The staff at the hotel was very pleasant and professional. The restaurant staff was very skilled and extremely good at their jobs. The bartenders made sure I was always taken care of and the chef would always come out to make sure the meals were cooked to my satisfaction. I travel alot for work, approx. 200 nights a year and I have to say this is one of the best stays I have ever had. I definitely would rate this hotel as excellent. September 24, 2012
Rated 5 out of 5 by Impressed with the staff and management We recently stayed at the Four Points here in Nashville and had an excellent experience. The phenomenal part of our stay was almost the most tragic. We left our child's special stuffed animal in our room accidentally when we checked out. This is the stuffed animal that our child can not sleep without - It is critical that we have it. When we realized we had lost the toy and called the hotel, the room had already been cleaned. The manager and staff spent the next 4 hours sorting through ALL of the laundry and trash to find our special stuffed animal and ultimately found it. It would have been so easy to blow us off, but they didn't and they deserve special recognition for that. Special thanks go to Cassandra, who was the one who found the toy, Sean the manager, Madison, Lisa, Kaneta and Sarah. Thanks again to all of you! March 10, 2013
Rated 5 out of 5 by Great hotel, good location and very friendly staff Great hotel, good location and very friendly staff. August 21, 2014
Rated 4 out of 5 by Safe Choice This hotel has a well-trained, friendly, and responsive staff. The rooms are fairly standard in their layout but they have high quality furniture, linens, etc. Of course, they are very clean. Well situated near restaurants, shopping, and the Interstate. If the traffic is right, you can be at Vanderbilt University in about 10 minutes and downtown in 20. I will stay there again next month. August 18, 2014
Rated 5 out of 5 by Customer Service was excellent! We stay at this hotel about 6 times a year as we have a daughter that goes to a nearby university. Everything about the hotel is excellent, the staff is always efficient, courteous and professional. I didn't think the customer service could get any better. I was wrong... :-) When we checked in on Friday August 15th, there was a minor problem with our room in that we needed 2 beds instead of one master. We called the front desk and explained what we had reserved and what we now had. Luba and Madison corrected the problem we had in about 30 seconds! Then they came up and explained to us what else they were going to do to help us! It was an amazing display of customer service! We always have a great stay when we are up there but Luba and Madison went above and beyond to help us and make our stay enjoyable. Good old fashioned customer service is hard to find these days and excellence is even more rare! August 18, 2014
Rated 5 out of 5 by Excellent everything! We stay at this hotel about 6 times a year as we have a daughter that goes to a nearby university. Everything about the hotel is excellent, the staff is always efficient, courteous and professional. I didn't think the customer service could get any better. I was wrong... :-) When we checked in on Friday August 15th, there was a minor problem with our room in that we needed 2 beds instead of one master. We called the front desk and explained what we had reserved and what we now had. Luba and Madison corrected the problem we had in about 30 seconds! Then they came up and explained to us what else they were going to do to help us! It was an amazing display of customer service! We always have a great stay when we are up there but Luba and Madison went above and beyond to help us and make our stay enjoyable. Good old fashioned customer service is hard to find these days and excellence is even more rare! This place is consistently excellent! August 18, 2014
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