Rated 5 out of 5 by mace1912345 One of the best stays
This was a very pleasant hotel in a good location. My room was a King suite. It was so spacious and comfortable.The bed was very comfortable.
The staff at the hotel was very pleasant and professional. The restaurant staff was very skilled and extremely good at their jobs. The bartenders made sure I was always taken care of and the chef would always come out to make sure the meals were cooked to my satisfaction.
I travel alot for work, approx. 200 nights a year and I have to say this is one of the best stays I have ever had. I definitely would rate this hotel as excellent.
September 24, 2012
Rated 5 out of 5 by Nick Impressed with the staff and management
We recently stayed at the Four Points here in Nashville and had an excellent experience. The phenomenal part of our stay was almost the most tragic. We left our child's special stuffed animal in our room accidentally when we checked out. This is the stuffed animal that our child can not sleep without - It is critical that we have it. When we realized we had lost the toy and called the hotel, the room had already been cleaned. The manager and staff spent the next 4 hours sorting through ALL of the laundry and trash to find our special stuffed animal and ultimately found it. It would have been so easy to blow us off, but they didn't and they deserve special recognition for that. Special thanks go to Cassandra, who was the one who found the toy, Sean the manager, Madison, Lisa, Kaneta and Sarah. Thanks again to all of you!
March 10, 2013
Rated 4 out of 5 by TraveledAlone Nice Place
The room was nice and clean. I did have to get my card re-activated to open my door the second night I stayed.
August 13, 2014
Rated 1 out of 5 by JulieML Unclean
Stay 8/2/14 - We were disgusted to find hardened feces behind the nightstand and next to the head of the bed on the floor. I also found a used washcloth in between the shampoo & conditioner dispensers in the shower.
An employee came took pictures, apologized and gave us another room along with passes for a free breakfast the next day.
At breakfast we were shocked to see the chef walk out of the kitchen area in loose, bright colored, cartooned pajama pants, chef hat &apron/shirt to speak with the male host and then the chef went outside to smoke. Totally unprofessional!
August 6, 2014
Rated 4 out of 5 by CM1497 Great Stay at the Four Points!
I found the staff and services at the Four Point to be excellent. Everyone was friendly and helpful. If I find myself back in Nasheville, I would again stay here.
August 12, 2014
Rated 5 out of 5 by zulilly hotel was great
I really enjoyed the hotel stay, very nice would stay there again, people friendly, nice and clean
August 12, 2014
Rated 5 out of 5 by Ringo Brand New Remodel
this hotel is virtually brand new (4-5 months old, completely refurbished a pre-existing hotel), carpet, furniture and lobby have very nice, modern feel (lobby almost seems like an aloft or w hotel). Staff was very courteous and room very clean.
May 8, 2012
Rated 5 out of 5 by discoinferno99 Above expectations
We stayed here for one night to kick off a road trip. The hotel lobby area is clean and modern and set the tone for our stay.
We were upgraded to a large suite which was very much appreciated as a SPG Platinum member. The room was well maintained and clean.
We had breakfast in the restaurant and the food quality and presentation was excellent.
Staff were very good in all of our interactions with them and we were made to feel very welcome.
Overall we very much enjoyed our stay and would definitely recommend the hotel to others.
March 23, 2013