Rated 3 out of 5 by Dangerous Under staff
Not enough people working phone. Not enough people at front desk.
They need a bartender with a smile and a better attitude . He also needs more help. Delivering food to people and trying to make drinks. My friends Left!
February 16, 2014
Rated 1 out of 5 by KCHT No Sleep
I had 2 days of very important business meetings and the road construction noise kept me awake both nights. Due to lack of sleep, came down with head cold. This was my third stay there but will not be staying there in future. Front desk did not seem to care about the discomfort.
October 22, 2013
Rated 4 out of 5 by Cookieman Location/facility/staff make this property an excellent property
Great property and the suites make biz travel a breeze!
July 10, 2014
Rated 4 out of 5 by bigmacque Good stay in Tallahassee
I walked into this hotel late at night and was greeted by pleasant people in a nice, clean environment. The room was very clean and comfortable and the small amount of staff that I interacted with were all cordial, professional and efficient. I came in late, so was given an upgraded room on the fly by the guy at the desk and I appreciated that. Overall this is a nice hotel.
July 1, 2014
Rated 4 out of 5 by RobertSp The staff was very attentive and professional
We recently visited Tallahassee for my daughters FSU orientation. The first room we had on the 12th floor had loud mechanical noises coming from the roof. I reported the issue to the staff and they were very apologetic and mad sure I was given another room (they upgraded me for free because of the inconvenience) that satisfied our family. The hotel was clean and the beds are extremely comfortable. You will hear a little street noise but that is to be expected from a hotel located on a busy road.
June 21, 2014
Rated 5 out of 5 by bethie Always great every time we stay
We stay here quite often in route to Orlando and always enjoy the stay. Love the transportation provided to local restaurants.
July 7, 2014
Rated 5 out of 5 by jlt10002 Excellent Stay
I recently stayed at the hotel over memorial day weekend. I was in town for a wedding and but had a lot of free time in the day (since the festivities were at night) so I was hoping for a nice room to relax in.
Got to the hotel early (circa 1 pm) and was allowed early check in! Was also upgraded (was surprised to get both) to a very nice suite.
Now, Tallahassee isn't exactly a typical vacation goers destination, so there is no nearby beach, and most people I encountered were in town for an event or for something related for FSU. That being said, I was pleased to see that they had a nicely kept pool (with comfortably lounge chairs). They also had a small gym, which I didn't use but my husband did. It's not huge by any means, but has your basics and will get the job done if you're travelling and need to toss in a quick work out.
My room was very nice - it was so nice to have the extra space. The bed and pillows were very comfortable, and there was plenty of natural light (all of which was easily blocked by a blackout curtain if you are so inclined). I would say that I wish the suite had more closet space. My suite only had an armoire and it was a bit of a struggle for my husband and I to share since he had 2 suits and i had several dresses with me. Other than that, I was very pleased with my room.
Finally, I wanted to point out the fantastic, helpful staff at the hotel who made sure I had a great, comfortable stay. They were all very kind, polite, and helpful when I had any questions.
Would definitely stay here again.
May 28, 2013
Rated 4 out of 5 by CarolinaMoon This hotel has a great staff
All of the people I encountered during my stay were extremely cordial and helpful. They were friendly and accommodating. Very much enjoyed my stay and this will be my hotel of choice on future visits to the city.
July 1, 2014
Rated 5 out of 5 by beachlover1212 This hotel had excellent beds
staff was vert friendly, accomdadating, the hotel and room was extremly clean and most importantly the room was clean and the bed was extremly comfortable. Only recommendation would be portable fridges in the rooms.
June 30, 2014
Rated 3 out of 5 by Doris2014 Four Points - Convenient Location
The staff are very friendly and helpful. I liked the room except for the bed linens. The comforter has disgusting yellow stains, the bedskirt has gross yellow stains as well. It looks like they haven't been washed for a long time. The linens doesn't smell fresh at all. This is the second time I have stayed in this location. I really like it for convenience.
June 23, 2014
Rated 5 out of 5 by Marz4 Super clean and comfy
I really enjoyed my stay at the Four points in Tallahassee. The room was really great. Super comfy bed and clean. The gentlemen at the desk was super kind and we enjoyed our drinks and food in the dinning area. We will be back.
June 24, 2014
Rated 5 out of 5 by KK52 Exceptionally friendly staff.
The entire hotel staff is so friendly, helpful and goes out of their way to make certain everything is just right. The food in the restaurant was very very good. Clean and quiet. Nice pool. The fitness room could use a bike. Have stayed a couple of times now. Only place we would stay in Tallahassee.
June 21, 2014
Rated 5 out of 5 by st29 This hotel has great staff
The staff at this hotel was above and beyond. I cant wait to go back.
June 24, 2014
Rated 4 out of 5 by Mel1969 Nice hotel for a university
Pretty nice hotel with nice staff. It was a great location for Florida State University.
June 20, 2014
Rated 4 out of 5 by Flydive56 Four Points Stay Feb 2014
Good location for FSU. Room was nice, clean, bed VERY comfortable. Only negative I have is I used the green service which I thought meant no changing of sheets and towels. Well they do not come in the room at all. So no replacement of the the coffee pods, no garbage removal and we had no shower gel in the dispenser on arrival so it was not checked either. The dispensers for shampoo, conditioner and shower gel are an excellent idea to replace all those little plastic bottles! Well as long as they have product in them that is. I was happy to see this hotel taking recycling seriously.
February 18, 2014
Rated 1 out of 5 by Charles14 Love SPG- HATE this hotel location
Room was dirty- Shower amenities empty and missing. Noise from the street and the thin walls kept me up all night. Worst SPG stay ever!
June 13, 2014
Rated 5 out of 5 by dendia good location
great location with easy walking access to FSU campus; great front desk staff
June 7, 2014
Rated 5 out of 5 by Anne202 Great place to stay
We have stayed here twice, have enjoyed this FPSH, and have slept very well. We'll be back.
May 26, 2014
Rated 5 out of 5 by Dayana Excellent Team
Front Desk agents and night auditiors very friendly and accomodating.
We had a banquet there along with a room block. I have yet to hear any negative reviews of the sleeping room facilities. So thats a great thing!
The meeting room wasn't what I expected but we still made it work, the banquet staff were very accomodating as we moved through this event. We were offered table runners which I did not see in the banquet room.
Though the Sales team had some changes, I definitely note their attempt at providing good service and I really appreciate that. It's clear that the operations team is empowered to make decisions that will satisfy the clients, and thats what really makes a great guest experience.
All in all the hotel was great for what we were looking to provide. Thanks again!
November 18, 2013
Rated 5 out of 5 by Simon11 Good stay for Football weekend
Check in was quick and easy given the larger than normal crowd for the FSU game. Room was nice and comfy and excellent service. Parking was a bit of a hassle later in night. Breakfast was good for what it was, but I would suggest a 2nd heating lamp station as several items would run out. A 2nd station would limit that and there seemed to be room to accommodate another one. Also, why not have silverware out next to plates? Saw several tables wait for silverware after getting food and sitting down.
September 18, 2013
Rated 5 out of 5 by benji Great staff, great location in Tallahassee
Great southern hospitality by staff combined with great proximity to FSU, FAMU, & downtown makes this Sheraton Four Points a perfect choice when visiting Tallahassee. Amenities include relaxing pool/hot tub, pool side bar, hip bar & delicious menu. Convenient hotel shuttle!
May 5, 2014
Rated 4 out of 5 by Doctorzbd Business stay
Average service and comfort.
May 17, 2014
Rated 5 out of 5 by NHD2014 School Trip
I was a chaperone of a school trip with over 20 children. The staff made all of my group's needs were met. They were courteous and efficient. I will definitely be returning!
May 7, 2014
Rated 5 out of 5 by Momma50 Best kept secret in Tally
Kudos to the staff at Four points. Excellent service and a just a beautiful and clean facility. JOB WELL DONE!!!!
May 9, 2014
Rated 5 out of 5 by TallyVisitor Other hotels should be this good
Friendly, bend over backwards to help you staff. Very comfortable bed. Pet friendly. Green--even solar power. Real cream for your coffee in room. The only downside, which is manageable, is a lack of hanging space. No closet, armoire instead. The room is a little small too, but the positives far outweigh this minor inconvenience especially relative to other hotels in Tally. Did I mention how great the staff was?
March 9, 2014
Rated 5 out of 5 by dludwig Great staff
The hotel exceeded our expectations. The staff was so friendly and always had a smile and were very helpful no matter where we saw them. Just passing in the hall everyone was so kind and had a smile. This isn't something we have come to expect from a hotel so it was a pleasant surprise. We will make this our number one hotel to come to in our future years coming to Tallahassee.
March 3, 2014
Rated 4 out of 5 by trumpetgirl room missing some key items
Staff was nice and attentive. We needed to call them a couple times to get things the room was missing (i.e, sufficient bath towels, wash cloths, paper towel in kitchen, pillows for sofa sleeper) Although we didn't receive everything, they tried hard, and overall, our stay was pleasant.
April 7, 2014
Rated 3 out of 5 by Darek typical USA 4 Points
from the point of view of european average hotel. free parking, weak breakfast - as all starwood hotels in the USA. upgrade to the presidential suite - nice.
In the apartment there is nothing - spoons, knives, forks, glasses, plates etc - funny
April 14, 2014
Rated 5 out of 5 by Arnie58 Four Points is a terrific value.
Great location. Rooms are very clean and beds are so comfy, it's hard to wake up. Bathroom is roomy and clean as well. You have a very friendly staff and have access to food and drinks in the lobby's Juicy Blue lounge. Pool area is also comfortable and the pool is clean. Great place. We have stayed multiple times.
March 30, 2014
Rated 3 out of 5 by VM21 Great location
The hotel is located right in the heart of the city with great floor to ceiling windows. I was disappointed with the fact that there was only one bottle of water in my room which had two double beds. You'd figure at least two bottles especially for platinum members. No other platinum benefits besides the bonus points either. However, you can't beat the location and free parking.
February 18, 2014