Rated 2 out of 5 by FloTAM2014 Hotel allows pets
Severe allergy to cat hair that was all over my room. My room bedding was soiled and a dog next to my room barked all night.
THe front desk agent on evening shift said there was nothing he could do but move me. It was at night and I was already in bed.
July 23, 2014
Rated 4 out of 5 by Kate1900 Pleasant stay
Overall, my hotel stay was pleasant. Hotel staff was extremely pleasant, my room was spacious and location for my purpose was great.
I usually stay a ALoft hotel, but will come back to Four Points - mainly because of restaurant and room service options.
The maid service wasn't that great. It lacked attention to details. Despite tipping (which I mainly do to ensure a clean room), the sheets were not changed although I indicated that I wished for them to be changed. When standing already soaked in the shower, I discovered that the shampoo dispenser was empty.
All in all, it would have taken very little effort by the maid service to make my visit perfect.
July 14, 2014
Rated 5 out of 5 by famumom Nice hotel
I booked the hotel for a college tour and was very pleased. The beds were comfortable. I even booked an additional night which was not apart of the plan. I will stay here again.
July 22, 2014
Rated 4 out of 5 by MichelleL The Rooms
The room was extremely clean, the staff was also very pleasant. I enjoyed the pool, and dining area. All in all, I would stay here again.
July 21, 2014
Rated 4 out of 5 by Lorrie48 This was a very comfortable stay.
I was very pleased with the greeting from the stall and attentiveness to my requests. When asking for directions, they not only told me how to get there but showed us the correct direction to take. The only problem with the stay was the temperature of the room. It was soooo cold on arrival, we needed the heater to warm the room up. I realize with the humidity and heat outside you must keep a cool tempearture to avoid mold and mildew, but honestly, 68 degrees is too cold for indoors.
The bed was excellent. We slept so well that we did not want to get up each day.
July 14, 2014
Rated 5 out of 5 by Tightliner Friendly
Nice facility, convenient to my meeting location with the city and very friendly staff.
July 18, 2014
Rated 4 out of 5 by Cookieman Location/facility/staff make this property an excellent property
Great property and the suites make biz travel a breeze!
July 10, 2014
Rated 2 out of 5 by Joan15 Disappointed
I was in Tallahassee for business and stayed at the hotel because my husband and I had stayed there in past and had a good experience. Several issues:
1. Room was not as clean as past visit
2. Terrible odor on pillows and bed linens.
3. I was awakened by the sickening sweet odor several times during the night and finally in the AM with an awful headache.
4. Told the front desk at checkout and although he apologized and offered breakfast, the bill should have been adjusted. With a terrible headache, I was not up for breakfast..
I am in the travel industry, have been for many years. Do the right thing for a client with a bad experience. What a disappointment.
June 24, 2014