Rated 5 out of 5 by abby1102 An excellent hotel stay
Three days and two nights at a conference held in the hotel and everything went off without a hitch. Staff, service,cleanliness, furnishing in room, meeting rooms, value,convenience to capitol. I will be happy to return to the 4 points for another stay.
March 5, 2014
Rated 3 out of 5 by Darek typical USA 4 Points
from the point of view of european average hotel. free parking, weak breakfast - as all starwood hotels in the USA. upgrade to the presidential suite - nice.
In the apartment there is nothing - spoons, knives, forks, glasses, plates etc - funny
April 14, 2014
Rated 5 out of 5 by SRQMom Best bed ever!
The room was nicely appointed, had plenty of seating with the extra ottomans and had the most comfortable bed we've ever slept in. The proximity to FSU also made this a convenient location for our visit. We also liked that this is a "green" hotel.
February 13, 2014
Rated 5 out of 5 by Tightliner Friendly
Nice facility, convenient to my meeting location with the city and very friendly staff.
July 18, 2014
Rated 5 out of 5 by bethie Always great every time we stay
We stay here quite often in route to Orlando and always enjoy the stay. Love the transportation provided to local restaurants.
July 7, 2014
Rated 4 out of 5 by Candace47 Good Accomodations
Would stay again. Nice room. Clean.
July 25, 2014
Rated 5 out of 5 by Roach13 Four Points Sheraton
We were extremely pleased with this hotel. I was happy to find that it is pet friendly! We had extra sitting area and a comfortable bed, flat screen tv also in bedroom, and very roomy bathroom. The room was spacious and comfortable.
January 2, 2014
Rated 4 out of 5 by wufpak69 Enjoyable stay
Was in town for a baseball game and looking for a hotel within reasonable walking distance of local bars and restaurants. This one fit the bill. The staff was friendly, the room was nicely done and the bed was comfortable.
March 17, 2014
Rated 1 out of 5 by Charles14 Love SPG- HATE this hotel location
Room was dirty- Shower amenities empty and missing. Noise from the street and the thin walls kept me up all night. Worst SPG stay ever!
June 13, 2014
Rated 4 out of 5 by Cookieman Location/facility/staff make this property an excellent property
Great property and the suites make biz travel a breeze!
July 10, 2014
Rated 5 out of 5 by NHD2014 School Trip
I was a chaperone of a school trip with over 20 children. The staff made all of my group's needs were met. They were courteous and efficient. I will definitely be returning!
May 7, 2014
Rated 4 out of 5 by Mel1969 Nice hotel for a university
Pretty nice hotel with nice staff. It was a great location for Florida State University.
June 20, 2014
Rated 5 out of 5 Always a good time.
I come to tallahassee once a month and always stay at a starwood property. Staff is friendly, hotel has an exiting vibe and its close to all the places i need to go.
March 31, 2014
Rated 5 out of 5 by st29 This hotel has great staff
The staff at this hotel was above and beyond. I cant wait to go back.
June 24, 2014
Rated 5 out of 5 by MDGirl Great stay AGAIN!
Yep, my daughter and I stayed here in March/April and again in June. The first visit (3 or 4 nights) vwas for our visit to FAMU. We had a wonderful suite.
The second trip (2 nights) was for her Pre-Engineering program at FAMU. This time we stayed in a single room (1010) overlooking the pool. Both beds were very comfortable and we had plenty of room. I really wanted a suite, but they were sold out. As usual, the staff was excellent, particularly Gabriele; he was also at the front desk on my first trip. He was very accommodating and ensured I had a great room. As a Sheraton Gold Member, it is very important to me to receive ALL of my benefits - smile. Gabriele also helped me with directions as I traveled into Orlando. The kitchen staff is also very accommodating and the food is good. I didn't use the gym this time but it is small but very nice with just the right equipment. One day I am going to stay long enough to enjoy the pool and free bikes. I used a combination of points and cash and this Four Points is well worth every point and dollar I spent. Now that both of my children are at FAMU, I will be back very soon.
June 27, 2013
Rated 4 out of 5 by sriggi95 Very thoughtful team
During my stay, the staff were courteous and respectful and took care of any needs I brought to their attention.
Location is central to everything.
February 21, 2014
Rated 5 out of 5 by dendia good location
great location with easy walking access to FSU campus; great front desk staff
June 7, 2014
Rated 1 out of 5 by Cathryn123 Extremely Disappointed
We arrived at the Four Points on Friday after driving for over four hours. We went directly to the front desk to check in. Were made to wait there for about 10 minutes with no communication while the man at the front desk did some work on the computer. He then told us that our room was not ready ,and that he wasn't sure when it would be. It was 7pm mind you and we reserved a king suite, and called in the afternoon to confirm the reservation. He told us to go to the bar and wait (with all of our luggage). He did give us two drink tickets, however I don't drink. My husband waited at the bar for 5 minutes and finally got a menu, but 10 minutes later the bar tender had not even come back. So he gave up on that. About 45 minutes later, the front desk man came over and told us we were good to go, but he had ran the card incorrectly. He said the room wasn't ready still, but upgraded us to the last room, the presidential suite. Sounded great at first. We got into the suite and it was musty. We turned on the air and rushed out the door to the appointment that we were then late for. When we got back, exhausted after a VERY long and trying day, the air was still not working. We left the bedroom door open, hoping the air from the main room would help. It didn't. We both woke up a bunch of times sweating and hearing loud noises right outside the door from the staff. I called the front desk to advise them of the issue in the morning. They said they would have someone fix it, no apologies or anything. We went out to do our errands for the day and came back to find that our dirty sheets had been reused on the bed, a strange smell (maybe from the air that was working now), packed up and checked out. We couldn't bear to stay another night. I explained this to the man at the front desk and he had nothing to say other than taking my room key back. I have never had such awful customer service. I expressed our concerns that we had never had such bad service here, but he seemed to feel that "upgrading" us made it all better. Had he listened to his guests needs, he would most likely had a much happier guest. I am appalled and honestly feel that I should get my money back for the room for at least 1 night (we didn't stay) and the first night of misery as well. I have recommended this hotel in the past, and now feel bad for doing so. We come to Tallahassee mutliple times a year, and it appears that we will need to find a better place to stay if these customer service and facility issues cannot be resolved.
August 25, 2014
Rated 5 out of 5 by Momma50 Best kept secret in Tally
Kudos to the staff at Four points. Excellent service and a just a beautiful and clean facility. JOB WELL DONE!!!!
May 9, 2014
Rated 5 out of 5 by Anne202 Great place to stay
We have stayed here twice, have enjoyed this FPSH, and have slept very well. We'll be back.
May 26, 2014
Rated 2 out of 5 by VT64 nice new facitily but problems
The noise level was very bad, follow up to service was poor. The food and restaurant was the bright spot of the stay.
April 7, 2014
Rated 3 out of 5 by Gail63 Cleanliness poor!
Washcloth used by previous guest left over shower bar. Commode not cleaned well, mold around rim. Would not use again.
March 26, 2014
Rated 5 out of 5 by SPG89771 Nice and Clean
I enjoyed my nice clean room, comfortable bed, and good selection of food in the lobby cafe.
February 6, 2014
Rated 4 out of 5 by JasonTLHpolitico A reliable, comfortable hotel with attentive, pleasant staff
As a weekly traveler, I've become rather persnickety about the lodgings I use. I came upon this gem my first year as a lobbyist, and as I've spent a lot of time in the state's capital over the past several years, I've come to enjoy this hotel as my first choice when visiting Tallahassee, and I've stayed at all of them in or near downtown. You get what you pay for, and the per night price is pretty reasonable. The rooms are comfortable, fresh and conducive for the professional who needs to work in the peace of his or her room at any time of the day, undistracted by Las Vegas-esque amenities. The beds are comfortable, and you can generally find pillows from firm to soft adorning the headboard. I frequently order room service, and they're mostly on time. The irons even work, and never once have they left a rust stain on my dress shirts! There is a decent exercise room sized perfectly for the creative and efficient gym rat, and several cardio machines with installed media entertainment. You can also tan, lounge or get some laps in at their pool. Their restaurant is open to those who eat at reasonable hours, and their food is consistently good. They've got some pretty scrumptious appetizers and small plates for the foodie who doesn't mind something fatty here and there. Finally, they're within walking's distance of downtown, and they're a quick jaunt to the Capitol, which is essential. They even have a golf cart that will take you for those who are always in a rush, like me. This hotel is an all around reliable, practical and thoroughly enjoyable hotel designed for the professional or the family. Not to mention it's pretty sweet looking. I love the blue.
July 30, 2014
Rated 5 out of 5 by Budd Nice hotel in great location.
Stayed here for a HS event and it worked out well for all the players and their parents.
October 23, 2013
Rated 4 out of 5 by Doctorzbd Business stay
Average service and comfort.
May 17, 2014
Rated 4 out of 5 by ALLENM Great Location Near FSU Campus
Great location near FSU campus and downtown Tallahassee.
April 14, 2014
Rated 5 out of 5 by bill75 couldn't ask for anything more.
no surprise. Every thing you expect in a fine hotel, and more.
March 19, 2014
Rated 5 out of 5 by ironmanG cleanliness and comfort
the room was very clean and the comfort of the bed was fantastic
November 5, 2013
Rated 3 out of 5 by godgon Comfortable
ok. Sometimes after a long stay the guest is taken for granted
December 5, 2012