Rated 4 out of 5 Wonderful staff!
We had to leave our original hotel due to unacceptable conditions, but Jason arranged a room for us and made us feel very welcome. His attentiveness was much appreciated.
July 9, 2014
Rated 3 out of 5 by Momwithteenagers Nice atmosphere; rooms need attention
Really liked the courtyard and the games and pools. Gave my kids something to do other than sit in the room and watch tv. However, the room was sad. The two beds were small. Usually hotel rooms have two beds then another chair to sit on. No chair; just two beds and a desk. The room lacked homey feel. A refrigerator in the room would have been nice; we were in town for a weekend swim meet and we couldn't keep our Gatorade or water cold. Or any breakfast food, since the restaurant did not open in time to eat before leaving for the swim meet. I would say the hotel was not swim meet friendly. It was clean, the staff was nice but I would not recommend it. It did not meet our needs.
June 30, 2014
Rated 4 out of 5 by ImprovAndrea A comfortable stay at a reasonable price
We enjoyed our stay at the Four Points, with its convenient location in West Lafayette. The beds were comfortable and the room was easily temperature controlled. We appreciated the exterior entrance near the room and didn't have to walk through the vast space. We ate at the restaurant for breakfast and received good service and average food. Room service was pricey for what we received but we we got it quickly. The hotel was nearly empty during our stay and my only complaint would be that I'd like to see more specials and lower rates during these off-peak times.
July 1, 2014
Rated 2 out of 5 by OBonthego Has Potential
The staff was wonderful and responsive. The hotel itself is in need of repair. The lobby carpet was dirty and wrinkled by moisture. The pool in the atrium seems to make the entire facility musty. The rooms surrounding the pool seem like a nice idea but the noise level is terrible. One bed in our room was abnormally soft and worn, the other strangely firm. We had to move rooms late one night when the sink spontaneously flooded as water came up through the drain and poured
onto the carped floor in a constant water fall! The desk responded promptly and moved us to another room but now sadly we were not adjoining rooms as we had been. This hotel has potential. Some money needs to be put into it and it could be really nice.
June 30, 2014
Rated 2 out of 5 by wildswish Outdated
This hotel is extremely outdated. I knew when I opened the door to my room that this hotel was going to be a problem. What do I find on the table? I find ear plugs and a "sound" machine. YES it was a noisy hotel. The hotel look fine from the outside but the rooms and the enterior were very very old. The toilet in the room was antique. There were soap and shampo dispensers mounted on the shower wall. The whole room reminded me of Motel 6 hotel and not what I expected from a Starwoods hotel. And the COST? Wow! I expected and should have gotten a real hotel for what I paid for. On the plus side the hotel staff was very accomodating and pleasant to deal with.
June 23, 2014
Rated 3 out of 5 by Fred1821 Not meeting expectation
Hotel is nice , beds are good and overall shows obvious signs of renovation, however, it still needs fixing. I was disappointed that the bath tub had signs of mold and the faucet had tar at the basis. That is not SPG standards.
July 3, 2014
Rated 4 out of 5 by SwimMom54 Out-of-Way and Easy Access to Campus
This hotel is close to the Purdue campus, but is not in a busy area. Easy in/ easy out. The rooms are clean and comfortable, but not overdone. We were in town for a swim meet and loved that the place was not crawling with other swimmers. Quiet.
June 30, 2014
Rated 3 out of 5 by JSTN28 Hotel needs to be updated but nice staff
The front counter staff was very helpful, the rooms were clean but the carpet needs to be replaced and bathrooms updated. Since we were there for a family reunion it was very nice of the hotel staff to let us stay late in the common area to visit since we were being quiet.
June 30, 2014