Rated 1 out of 5 by superflychick77 DIRTY ROOM, JACUZZI WAS GROSS!!!
YES my worst nightmare I FOUND A LIVE BUG IN MY BED!!!!!! In my room I found dirty floors, finger prints on mirrors the t.v. NO FREE BREAKFAST staff was not welcoming at all. In fact the person who checked my husband and I in took forever because of some glitch in the system he said when clearly he had not done anything but look at the screen. I am a tall woman and could see the computer keyboard very clear.
April 17, 2016
Rated 5 out of 5 by KelleeB Love this hotel and staff!!
I came to the hotel with my husband for a night away from the kids on Valentine's Day and had a great stay! They staff was so nice and helpful with anything I needed. Pool and hot tub were nice and relaxing. Food at the restaurant was great and they even gave us a late check out! Also this is a very clean hotel!
March 24, 2016
Rated 4 out of 5 by BigBill Many Good Points
If you are traveling by car a fine value for a roadside hotel. If you have a drop off at a terminal based PDX car rental station, yes as well. Not recommended if your rental is off site at airport. With hand baggage for an early flight with in terminal drop off, door to check-in desk was 20 minutes.
Rooms at this hotel are standard for the brand although shower pressure was good. Staff was proficient at odd hours. Platinum recognition was a larger room, but facing the street and east (although we left before sunrise) where a companion room booked on same stay was away from road. !?!?!
Overall good value.
January 17, 2016
Rated 4 out of 5 by J229 Solid hotel for a stopover in Portland (if you have a rental car)
I had essentially a 1-day stopover in Portland, and getting in early in the AM, I mainly needed somewhere reasonably close to the airport and a nice comfy bed. This hotel fulfilled both those criteria. While not next to the airport by any means compared to some of the well-located airport hotels, this was an easy drive in the rental car, less than 10 miles. Nothing special about the area it's in, however.
A nice benefit of the hotel being in the East direction of Portland was that since I wanted to see Crowne Point and Multnomah Falls that day, I felt like I was already more than halfway there than if I was staying in downtown Portland or somewhere West. Scored a cheap deal on a rental car so worked well for its location.
While not winning any awards for most beautiful rooms by any stretch (scary deadbolt scenario and dated wooden decor), the hotel served my short purpose well and was as expected when booking a lower tier hotel.
Lastly, the staff at the desk was extremely helpful at getting me checked in so I could get to sleep after my night of flying, and was very helpful in providing procured easy maps detailing highlights to see along my direction of travel, and other information. Even though I use tripadvisor and gps via google maps, this local info was very helpful when trying to move quickly and make the most of a 1-day sight seeing cram! Thank you.
August 2, 2015
Rated 3 out of 5 by lindyholic No Platinum Upgrade
I reserved this room on my SPG points. I'm a platinum member and have always either received a room upgrade notificaton prior to arrival or have been told why this cannot be accommodated on this stay. There was no acknowledgment of this by the front desk person. Furthermore I was placed in a room that, half way during my stay, due to noise, I realized was directly over the pool. I would expect better acknowledgment and treatment of platinum members in the future.
August 1, 2015
Rated 1 out of 5 by Huff17 Front Desk Staff
The people at the front desk including the so called manager was clueless, untrained and no class in dealing with guests - will never stay here again
July 18, 2015
Rated 5 out of 5 by slimohy Convenient location, nice rooms
Nice hotel situated reasonably near PDX airport and has nicely furnished, updated rooms. Friendly and prompt staff add to the experience.
December 6, 2014
Rated 5 out of 5 by Sperbs Great Place to Stop
Convenient to the airport and downtown Portland. Management is to be complimented, because the staff is always friendly and efficient.
November 26, 2014