Rated 5 out of 5 by TravelingMan Amazing Staff, Facility & Location
I don't often write reviews but this place is worth bragging about. I spend four days at this property and brought a couple of friends along. When I arrived, the manager greeted me in the way one would expect to be treated as a platinum member. I stay at tons of hotels as a constant traveler and this doesn't happen often. It was truely a pleasant surprise but the consumer relationship management didn't stop there. Over the next couple of days I was pleased to see that Ilianna and the rest of the staff seemed to be dedicated to ensuring that my stay was a pleasant one. They truely went above and beyond to make our vacation a success by booking tee times, providing insight into local activities and recommending a driver that who would come within minutes to take us to town or whereever we needed to go at a great price. The gym is one of the best that I've seen in a Four Points level hotel. The rooms are new and was stocked with at least 4 bottles of complementary water daily which is a real plus! Even the house keeping staff was pleasant to interact with(Alexandria). The complementary breakfast was not just a couple of biscuits either. It was a full buffet complete with local fair and some made to order Omlets and more. Its located adjacent to Punta Canna Village where we found tons of resturants, a grocery store, rental car offices and several bars that were really nice when we didn't feel up to going into town. I could go on but let's just say that I'm a fan of this place.
January 29, 2013
Rated 4 out of 5 by Genie28 This hotel is an oasis
I stayed one night and I love the hotel, the area is beautiful and peaceful, loved the room. I do have one complaint with the staff, when I ordered my breakfast in room service they got it all wrong, I ordered orange juice and I got grapefruit (which I hate) they also brought me a different kind of bread, they even forgot the cutlery so I had to wait to eat my breakfast and then my eggs were cold. I hope that the staff can be improved or better trained because it is a great hotel, I'm even going back before new year's but I do hope to find a better service.
December 7, 2012
Rated 5 out of 5 by seand Very comfortable, excellent location
I was very impressed with the cleanliness and modern amenities in the guest rooms. Also the staff was very courteous and professional. I did not eat any meals at the hotel (there were so many nice restaurants located nearby, I decided to try a different one each night) so I cannot comment on the quality of the food or the dining room...but the happy hour at the bar was very lively!
March 15, 2013
Rated 5 out of 5 by Furlani I would stay here again !
An excellent "no frills" choice to enjoy the Caribbean. Great breakfast, clean facilities, wonderful beds and linen, great bathroom (no tub), this hotel is very close to the Punta Cana airport (15 minutes), and also to some beaches. There is no fridge inside the suite.
March 13, 2013
Rated 5 out of 5 by Luci87 Very clean, excellent staff, good location, very comfortable
I was absolutely happy with my stay. The room was clean, spacious, comfortable. The staff was very helpful and pleasant.
March 26, 2013
Rated 3 out of 5 by Runwaygirlsf Good hotel near airport
Hotel is located minutes from the Punta Cana airport. Complimentary airport pick-up was prompt (driver had a sign with my name on it at the arrivals area) and driver was pleasant. Hotel is relatively new so everything is shiny new and clean. A few of the staff are a little green and still learning the ropes, so sometimes requests require asking twice. However, Luis at the reception desk was amazing and made sure everything was solved quickly and efficiently. Rooms were comfortable with nice Sony flat screen TVs. Conveniently located across the street is an open air shopping with restaurants, shops and a grocery store. Overall this hotel is a great choice for those wanting to be close to the Punta Cana airport.
November 3, 2013
Rated 5 out of 5 by Princesstrj I got one night only
The Hotel was lovely is a nice area with shops and access to other locations. It offeres a free shuttle to several places including the airport and the beach. The only down fall is that you have to work within the shuttle schedule as there is only one. All of the Front Desk staff were awesome. We only stayed one night before checking into out resort. There definately needs to be more light in the common areas and floors as its meant to be sunlit but at night there is no sun so its very dark in the hallways. The Pool closed so early that we didnt get to use it.
May 30, 2013
Rated 3 out of 5 by MERG Water in my room
Stayed at the hotel for the first time and found myself stepping into a pool of water at 3 am that had come in thru the window due to poor sealant. When informing the reception of it, the only comment was "we are sorry about that" .
August 24, 2014