Rated 5 out of 5 by TravelingMan Amazing Staff, Facility & Location
I don't often write reviews but this place is worth bragging about. I spend four days at this property and brought a couple of friends along. When I arrived, the manager greeted me in the way one would expect to be treated as a platinum member. I stay at tons of hotels as a constant traveler and this doesn't happen often. It was truely a pleasant surprise but the consumer relationship management didn't stop there. Over the next couple of days I was pleased to see that Ilianna and the rest of the staff seemed to be dedicated to ensuring that my stay was a pleasant one. They truely went above and beyond to make our vacation a success by booking tee times, providing insight into local activities and recommending a driver that who would come within minutes to take us to town or whereever we needed to go at a great price. The gym is one of the best that I've seen in a Four Points level hotel. The rooms are new and was stocked with at least 4 bottles of complementary water daily which is a real plus! Even the house keeping staff was pleasant to interact with(Alexandria). The complementary breakfast was not just a couple of biscuits either. It was a full buffet complete with local fair and some made to order Omlets and more. Its located adjacent to Punta Canna Village where we found tons of resturants, a grocery store, rental car offices and several bars that were really nice when we didn't feel up to going into town. I could go on but let's just say that I'm a fan of this place.
January 29, 2013
Rated 3 out of 5 by Runwaygirlsf Good hotel near airport
Hotel is located minutes from the Punta Cana airport. Complimentary airport pick-up was prompt (driver had a sign with my name on it at the arrivals area) and driver was pleasant. Hotel is relatively new so everything is shiny new and clean. A few of the staff are a little green and still learning the ropes, so sometimes requests require asking twice. However, Luis at the reception desk was amazing and made sure everything was solved quickly and efficiently. Rooms were comfortable with nice Sony flat screen TVs. Conveniently located across the street is an open air shopping with restaurants, shops and a grocery store. Overall this hotel is a great choice for those wanting to be close to the Punta Cana airport.
November 3, 2013
Rated 4 out of 5 by Genie28 This hotel is an oasis
I stayed one night and I love the hotel, the area is beautiful and peaceful, loved the room. I do have one complaint with the staff, when I ordered my breakfast in room service they got it all wrong, I ordered orange juice and I got grapefruit (which I hate) they also brought me a different kind of bread, they even forgot the cutlery so I had to wait to eat my breakfast and then my eggs were cold. I hope that the staff can be improved or better trained because it is a great hotel, I'm even going back before new year's but I do hope to find a better service.
December 7, 2012
Rated 5 out of 5 by jrangelesp Excellent for Business/Personal
The hotel is located just across Punta Cana town village where all the shops, restaurants and market are located.
Also ideal for romantic getaways away from beach.
November 11, 2013
Rated 4 out of 5 by Jumpingjoe1234 Punta Cana
The staff was great and very helpful.
The worst thing about the hotel is the breakfast. Did not get one that was not cold of cooked to the chefs wants. Bacon was always cold and the coffee warm. If I had to eat at the hotel I would not return.
I spoke to Jose Antonio Urbaez about the food and bar service. The next day I could see a change but far from SPG standards
November 3, 2013
Rated 5 out of 5 by seand Very comfortable, excellent location
I was very impressed with the cleanliness and modern amenities in the guest rooms. Also the staff was very courteous and professional. I did not eat any meals at the hotel (there were so many nice restaurants located nearby, I decided to try a different one each night) so I cannot comment on the quality of the food or the dining room...but the happy hour at the bar was very lively!
March 15, 2013
Rated 5 out of 5 by Furlani I would stay here again !
An excellent "no frills" choice to enjoy the Caribbean. Great breakfast, clean facilities, wonderful beds and linen, great bathroom (no tub), this hotel is very close to the Punta Cana airport (15 minutes), and also to some beaches. There is no fridge inside the suite.
March 13, 2013
Rated 5 out of 5 by Joey37 I feel in my second home!!
I returned for 3rd time to Four Point. Now, I feel that the best part of my business trips to Punta Cana, is my checking In, to enyoy the environment. I feel good!
November 1, 2013