Rated 5 out of 5 by pauline11 Great hotel, great experience
This hotel is a gem in the four points category. the facility is spotless, the staff very friendly, the manger( Ingrid) is a total pro. the shuttle to the beach is wonderful , so is the closeness to the shopping village with supermarket and restaurants. One small point- some of the airline crews are a bit rowdy...
March 4, 2014
Rated 5 out of 5 by Darek WILL BE BACK
If I go back to Punta Cana , for 100% it will be 4 Points . Good and cheap breakfast, great upgrade, free shuttle service to the beautiful beach at the hotel WESTIN (fantastic hotel slept there my friends so I checked everything).All new, supermarket 300 meters
February 19, 2014
Rated 5 out of 5 by Franz7337 Serious
All comfort promises and quality by sheraton.
Swimming pool and transfer to airport included.
February 20, 2014
Rated 5 out of 5 by TravelingMan Amazing Staff, Facility & Location
I don't often write reviews but this place is worth bragging about. I spend four days at this property and brought a couple of friends along. When I arrived, the manager greeted me in the way one would expect to be treated as a platinum member. I stay at tons of hotels as a constant traveler and this doesn't happen often. It was truely a pleasant surprise but the consumer relationship management didn't stop there. Over the next couple of days I was pleased to see that Ilianna and the rest of the staff seemed to be dedicated to ensuring that my stay was a pleasant one. They truely went above and beyond to make our vacation a success by booking tee times, providing insight into local activities and recommending a driver that who would come within minutes to take us to town or whereever we needed to go at a great price. The gym is one of the best that I've seen in a Four Points level hotel. The rooms are new and was stocked with at least 4 bottles of complementary water daily which is a real plus! Even the house keeping staff was pleasant to interact with(Alexandria). The complementary breakfast was not just a couple of biscuits either. It was a full buffet complete with local fair and some made to order Omlets and more. Its located adjacent to Punta Canna Village where we found tons of resturants, a grocery store, rental car offices and several bars that were really nice when we didn't feel up to going into town. I could go on but let's just say that I'm a fan of this place.
January 29, 2013
Rated 4 out of 5 by jalane Great food
Overall this hotel was pretty darn good. The food was excellent (I could not get enough of the eggplant rotallini) and the service was awesome. The only complaint I have is that it is way too easy to hear everything happening in the halls. I don't know if it's because all the floors are tiled or what.
February 16, 2014
Rated 4 out of 5 by Canucks2 Desirable airport stopover
After taking taxis in DR, we really appreciated and used the free hotel shuttle around Punta Cana and the airport. Also the grocery store and local restaurants across the street. A great stopover spot, great value. Beautiful room, but the room doors are huge and close with a loud bang. Also, we would have loved a detailed road and area map, none available anywhere.
February 15, 2014
Rated 4 out of 5 by Genie28 This hotel is an oasis
I stayed one night and I love the hotel, the area is beautiful and peaceful, loved the room. I do have one complaint with the staff, when I ordered my breakfast in room service they got it all wrong, I ordered orange juice and I got grapefruit (which I hate) they also brought me a different kind of bread, they even forgot the cutlery so I had to wait to eat my breakfast and then my eggs were cold. I hope that the staff can be improved or better trained because it is a great hotel, I'm even going back before new year's but I do hope to find a better service.
December 7, 2012
Rated 5 out of 5 by Kathia Great stay!
Great staff & great location!!!
February 5, 2014