Rated 1 out of 5 by GeorgeMacD Staff unfriendly; hotel very noisy
When we arrived, we were given attitude by the reception clerk (we were travelling with a pet, had specifically booked a "pet-friendly" room). Were told we should have informed the front desk when we booked. When we booked, the front desk people were only too happy to forward me off to "central reservations". I informed them of the pet. Long story short, reception person was very crusty and indifferent. Not acceptable.
August 14, 2014
Rated 5 out of 5 by Umom Great Location
This hotel has the perfect location. Quiet, neat and clean. Get a great sleep! This was my second stay here and my only negative comments are we found the water pressure to be abit light and the shower curtain needed to be changed. Other than that, a great place to stay location-wise and it is very clean and you get a great nights sleep!
August 23, 2014
Rated 5 out of 5 by StephenW7 New hotel in a great city!
Decided to take a last minute trip out to Kelowna for the long weekend. "Last minute" and "Long weekend" usually don't go together, however we were able to find availability at the Four Points Sheraton.
The hotel is brand new, looks amazing, coincides with all the other Starwood properties which I love and always feel comfortable in.
The hotel was clean, done up nicely. The rooms were nice and comfortable.
Staff was great, nice and friendly!
I enjoyed my stay and am looking forward to my next stay!
I would definitely recommend this hotel...
August 6, 2014
Rated 4 out of 5 by Travel50 Much needed rest during a business travel
During a recent travel, I stayed at the FourPoints in Kelowna and I was able to enjoy a restful evening. The staffs were very friendly and helpful. The room was very clean and comfortable, and it was quiet. I was able to get the rest needed for the busy days that followed.
August 20, 2014
Rated 5 out of 5 by Farmer00 Hotel was excellent.
Very pleased with this location
August 21, 2014
Rated 4 out of 5 by Anon82839 Airport convenience is key
If you are flying, this hotel is extremely conveniently located. Rooms are clean and new with a nice modern design. Blackout blinds on the windows are great for sleeping in. Only thing I find annoying is the air conditioning/heating unit and it's controls. Staff is always friendly and helpful.
August 16, 2014
Rated 5 out of 5 by Mikee777 Amazing Experience
We were greeted by the biggest smile and warmest hello. The staff were "genuinely" interested in what our needs were and there was no request that wasn't important to them. There was a sincerity in everyone I talked to.
From front desk staff, the restaurant staff, housekeeping and the management all the same attitude. Like they were truly happy that we were there. We have been to many other Hotels where you were treated very well. But there was always that feeling that there were some staff that were well trained and just doing their jobs ( their hearts not in it). Not a single staff person gave off that impression here. I was truly amazed.
The Hotel is extremely well maintained and the rooms are spacious and very clean. We enjoyed a buffet catered for an after wedding day event, the food was fresh and tasty. The hot food was hot and the cold was cold no small achievement at a buffet.
Having said that, I must say it again it is the people that make this Hotel truly one of a kind.
August 2, 2014
Rated 4 out of 5 by EarlsAttendee Nice hotel
A new modern hotel very near the Kelowna airport. Comfortable, quiet rooms. A bit far from the downtown core. Great shuttle service.
August 14, 2014