Rated 3 out of 5 by Felicity64 Avoid 6th floor if you aren't a heavy sleeper
We chose this hotel for convenience and comfort. It is an attractive facility, with nice rooms.However the stay was marred by being given a room under some kind of roof fan which denied sleep. The noise wasn't so apparent at first -tho very loud in the corridor -and I have to say in the early hours when I phoned reception, the problem was taken care of swiftly by giving us another room on the 5th.
Too bad we hadn't been given this room in the first place, as the rating would have different.
The simple meal we had, caesar salad and pizza, was good -better than expected, nice staff.
Prefer real glasses and china mugs to disposable provided in room.
October 9, 2014
Rated 5 out of 5 by FromRedDeer All great
close to the airport and great hotel
October 13, 2014
Rated 4 out of 5 by Leslie123 Very Good
Nice, new and friendly staff. Optik tv could be better.
October 8, 2014
Rated 5 out of 5 by jugrant The Service and comfort of this Hotel
This Hotel had beautiful functional rooms and an excellent staff. The Restaurant was wonderful as well. We Enjoyed our stay and would recommend this Hotel to all of our friends and family.
September 28, 2014
Rated 4 out of 5 by Frunch Quiet
Rooms very soundproof. No airport noise or early morning door slamming. No early morning plumbing noises also . Beds very comfortable. All makes for a great nights rest.
Great clean property.
September 23, 2014
Rated 5 out of 5 by Mikee777 Amazing Experience
We were greeted by the biggest smile and warmest hello. The staff were "genuinely" interested in what our needs were and there was no request that wasn't important to them. There was a sincerity in everyone I talked to.
From front desk staff, the restaurant staff, housekeeping and the management all the same attitude. Like they were truly happy that we were there. We have been to many other Hotels where you were treated very well. But there was always that feeling that there were some staff that were well trained and just doing their jobs ( their hearts not in it). Not a single staff person gave off that impression here. I was truly amazed.
The Hotel is extremely well maintained and the rooms are spacious and very clean. We enjoyed a buffet catered for an after wedding day event, the food was fresh and tasty. The hot food was hot and the cold was cold no small achievement at a buffet.
Having said that, I must say it again it is the people that make this Hotel truly one of a kind.
August 2, 2014
Rated 5 out of 5 by StephenW7 New hotel in a great city!
Decided to take a last minute trip out to Kelowna for the long weekend. "Last minute" and "Long weekend" usually don't go together, however we were able to find availability at the Four Points Sheraton.
The hotel is brand new, looks amazing, coincides with all the other Starwood properties which I love and always feel comfortable in.
The hotel was clean, done up nicely. The rooms were nice and comfortable.
Staff was great, nice and friendly!
I enjoyed my stay and am looking forward to my next stay!
I would definitely recommend this hotel...
August 6, 2014
Rated 5 out of 5 by michael27 Outstanding Service!
The employees at this hotel get it! They make you feel like you are welcome and in your own home. There is an overwhelming abundance of service ethic. I stay at hotels all over Western Canada and this one is unequivocally the best.
July 5, 2014