Rated 1 out of 5 by Butterbean67 cash not accepted
I DID NOT have a good check in experience! I plan on contacting your corp. offices to discuss.
Problem: My wife and I do not use credit cards, Cash only always! My wife was very embarrassed when she tried to check in to your hotel, but was not allowed to use cash for her incidentals $50.00 deposit. She was told that a credit card was required! That is not good business. I did not think I would ever see a time in the US that CASH was not accepted!! Do not expect any more business from our family. Thank you and looking forward to your response.
October 27, 2014
Rated 1 out of 5 by timmboy very rude
I arrived at hotel at 3:30 check in is suppose to be 3:00 woman at desk said it would be 15 - 20 minutes on rooms , 45 minutes later I walked back to counter and ask about rooms the girl did not remember who I was when 6 of us had been 15 feet from counter with buggy full of luggage the whole time, she ask someone they said rooms were ready , got to rooms 1 out of 3 was still not clean so we left to go eat came back room was clean but the dirty dishes were still in floor in hallway next to door, they never were picked up, was told they would take $20.00 off room for wait, after I got home checked account they did not take anything off, and noticed the $50.00 hold charges that are suppose to be credited back upon check out are not showing credited back am being told may take 14 days which is ridiculous it should immediately being showing a pending transaction, so now I have to deal with that, one room you had to wiggle handle inside toilet tank to flush toilet breakfast we had to wait forever for sausage and bacon when breakfast had not been going maybe 30 minutes and was barely anyone eating, ice machine on our floor looked like it hasn't been used for months , very rude people never saw 1 smile that I remember, would never stay again
October 21, 2014
Rated 5 out of 5 by lovemyfamily Great Hotel!
Everything about this hotel met or exceeded our expectations. It was clean, new, had a great heated indoor pool, gym & large rooms with separated sitting area. The area was nice too. A lot of restaurants and shopping close by.
Totally worth the money or points.
July 17, 2013
Rated 4 out of 5 by Keith7237 Always an issue.....
I like the hotel and location but there always seems to be an issue. Normally it is the quality of food but this time I could not get on the preferred floor, sent to a room where there was someone in the room and then finally on the first floor :-(
September 28, 2014
Rated 5 out of 5 by Omni123 This hotel has great features
Great room, great service, great staff.
September 29, 2014
Rated 5 out of 5 by Neci2012 Nice Hotel
This hotel exceeded my expectations.The hotel and area were nice, and there were plenty of places near by to get additional food. The only issues I had were that there was a huge stain on the bed skirt, and when I called to have it changed the front desk said that no one was available, and that I'd have to wait until the next day to have the issue resolved. The other issue was that we had a long wait time when trying to get additional towels. Other than those things the hotel was great. The wifi had a great connection, the pool was clean, and the room was spacious. I'll be using this hotel again, and would recommend it to my friends and family.
July 9, 2014
Rated 5 out of 5 by Angeleta48 Service of Excellence
Our Baseball team recently stayed at your facility on 06/06/2014, I could not say enough about the service, the cleanliness the decor the overall experience, exceeded my expectations..It was outstanding
June 9, 2014
Rated 3 out of 5 by m3mp715 Room Cleanliness
Bathroom floor was not clean
June 13, 2014