Rated 2 out of 5 by BAGUBA NO SHUTTLE 2 DAYS IN A ROW
Front desk does not advise guests when the shuttle van is "IN THE SHOP". When I asked to be picked up from the MEM airport, the first day was fine. The second day, no show, but thanks so much to the Marketing lady, (i'm sorry I cant remember your name) for picking me up in her own car. The next day, no show again, and after an hour called back and was told the van did not leave yet. Driver informed me after he arrived the van was back IN THE SHOP...Front desk should notify QUESTS, if the van is not running, and maybe offer to pay for a cab, or just even give an ETA, so QUESTS do not have to sit curbside in the MEM heat waiting for a ride that will never arrive!!!! Great Shuttle drivers after the van shows up and in the morning esp., very friendly, and considerate.....
July 24, 2014
Rated 4 out of 5 by Rich03 The hotel was overall comfortable.
I enjoyed my stay at
Southwind Four Points. My room had no issues and was very comfortable. The only issue I ever encountered was during a visit to my cousins room of 408 were we could not get the air condition to work properly.
July 22, 2014
Rated 5 out of 5 by Neci2012 Nice Hotel
This hotel exceeded my expectations.The hotel and area were nice, and there were plenty of places near by to get additional food. The only issues I had were that there was a huge stain on the bed skirt, and when I called to have it changed the front desk said that no one was available, and that I'd have to wait until the next day to have the issue resolved. The other issue was that we had a long wait time when trying to get additional towels. Other than those things the hotel was great. The wifi had a great connection, the pool was clean, and the room was spacious. I'll be using this hotel again, and would recommend it to my friends and family.
July 9, 2014
Rated 4 out of 5 by gluvaPKT2799 Super Value on the Edge of Memphis
My family stayed here for a weekend while visiting family nearby. I am usually a little leery of staying at hotels in Memphis (even in the supposed "good areas") but this hotel was in a very nice area with plenty of restaurants and shopping nearby. The staff was top-notch and super-friendly. I highly recommend this hotel.
July 14, 2014
Rated 5 out of 5 by Rebel1976 Great Value and friendly staff
I stay at this hotel routinely and they recognize me by name. All staff are friendly, rooms are clean and well maintained, quiet environment. Love have the convenience of the restaurant for breakfast and dinner and the bar.
July 12, 2014
Rated 4 out of 5 by BarbaraP Nice Stay Here!
This hotel was convenient for my Memphis trip. The hotel and bar staff were very friendly and helpful, and the beds were comfortable. The area is convenient to many restaurants.
The hotel is out of the city a little, but still very convenient to Memphis attractions and the airport.
July 8, 2014
Rated 3 out of 5 by m3mp715 Room Cleanliness
Bathroom floor was not clean
June 13, 2014
Rated 5 out of 5 by Angeleta48 Service of Excellence
Our Baseball team recently stayed at your facility on 06/06/2014, I could not say enough about the service, the cleanliness the decor the overall experience, exceeded my expectations..It was outstanding
June 9, 2014