Four Points by Sheraton

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.5 out of 5 by 111 reviewers.
Rated 5 out of 5 by Beautiful hotel This was a very nice, modern hotel. We were pleased with everything; however, being a SPG member, I would have thought we should have gotten complimentary breakfast everyday - not just one day. August 17, 2014
Rated 5 out of 5 by Great Views This hotel has great views from balcony and the room is just exceptional. We come here every year just to relax and take in the spectacular sunsets and sunrises. we were treated like royalty by staff and made to feel like part of their family. August 16, 2014
Rated 5 out of 5 by This hotel was more than we expected. This time around was more than what my husband and i expected. We stayed @the same location last year very disappointed.Our anniversary was coming up in a few days, we just wanted to relax. Needless to say we booked a suite @ the Four Points By Sheraton it was sweet.Not to memtion we had a surprise waiting for us in our room from the staff. Thank You very much we enjoyed the surprise.The food and drinks were goodand the staff was very attentive. I cant wait to go back. August 14, 2014
Rated 3 out of 5 by The surrounding area has too many homeless people Didn't feel safe in the area and was approached twice by homeless people. August 13, 2014
Rated 5 out of 5 by Very Nice We had a great experience. The hotel was perfect for our needs. Will stay there again. August 13, 2014
Rated 4 out of 5 by Excellent Staff Great stay at the hotel. The front desk was very accommodating to make sure we had a room ready when we checked in. Everyone was very friendly and helpful including the bartender and room attendants. August 11, 2014
Rated 5 out of 5 by Great Place With your small pets, family, & local attractions, this is the place that you want to stay. The staff is incredible and even called my kids by name. Front Desk (Dennis) is a reason that I will be back again and again. August 10, 2014
Rated 3 out of 5 by the hotel has a great location The room bedroom door would not stay open, the mattresses was aligned with the bed frame. The bed comforter was dirty. I was told I had to wait until housekeeping arrive before it could be corrected. There was blood on the comforter. Housekeeping was not informed by front desk, I had to tell them. August 10, 2014
Rated 5 out of 5 by Superb Hotel Excellent Hotel! Will stay there on my next visit to Jacksonville Beach! August 9, 2014
Rated 5 out of 5 by Perfect Honeymoon Spot My husband and I chose this hotel for our honeymoon! Our room had a beautiful view of the ocean and was very spacious. I also want to add that I'm a stickler for quality sleep and the sheets and pillows were amazing! At least a 600 thread count. It is also in a perfect location in that there are two restaurants within walking distance of the hotel. I have recommended this hotel to my mother and sister who are planning their getaways soon. August 7, 2014
Rated 5 out of 5 by Great for relaxing Our trip was so relaxing. The weather was perfect. The room was clean and quiet with a great oceanfront balcony. Wish we could have stayed longer! The grill and chill was a tasty surprise! August 6, 2014
Rated 1 out of 5 by Manager did nothing about dirty underwear in bed! The first night I was there, I found dirty underwear in the bed. I mentioned it very nicely to the front desk staff and they said they would tell the manager and nothing was said about it again. They did nothing to try to reconcile that they put us in a dirty room. Also, I decided to check out early and never said anything about not having to pay for the final night and the front desk lady was very rude and acted as though I was making her life rough by checking out early, when in all honesty I just did not enjoy staying at this hotel and was so ready to leave that i was willing to cut my losses on my last night. Will not stay here again and I race at Jax beach 5 times/year. I also will not recommend to any of my race partners. I used to work in hospitality and I would have done soemthing to compensate the fact that dirty underwear were found in a just cleaned bed :( August 6, 2014
Rated 4 out of 5 by Family and Pet Friendly We had a lovely weekend at your hotel. Very spacious suite type arrangement. Beautiful ocean view from every room. The only complaint is the a/c unit is so loud. When running, impossible to hear the ocean, or the TV even. Not sure what can be done, as it is Florida in need the a/c on. Otherwise, very family friendly and we love that we could bring our dog along also! August 5, 2014
Rated 1 out of 5 by Really outdated NOT GOOD This is a remodeled old hotel and IT SHOWS not nearly as nice as other hotels in area and the most expensive ... I had people in other hotels during this stay.. I could compare. Elevators the slowest I have ever seen 10 minute waits often common unless you were lucky enough to have it at your floor when you called for it. I guess a plus was, you got to get to know the other guests while you waited. VERY small pool. Too small for the guest load at the hotel while I was there. My kids and I left the pool because of over crowding. At 4 pm my room had not been serviced and housekeeping was gone off my floor had to call to get my room serviced. In an area with very poor cell service. NOT A GOOD HOTEL!! The desk and restaurant staff would fix anything I asked, however at the Sheraton WHY SHOULD I HAVE TO ASK? August 4, 2014
Rated 5 out of 5 by Very Restful Hotel is right on the beach. Each room has an ocean side view with a balcony. The beds were incredibly comfortable. I forgot to check what brand mattress it was, because I would buy one for my own house. Staff very nice. The area surrounding the facility is clean and safe. Lots of nice restaurants within walking distance. August 4, 2014
Rated 4 out of 5 by Great Location Great Location in Jacksonville beach. Great Staff. Was on vacation though and bar did not open until 5pm and did not serve lunch....Bummer August 1, 2014
Rated 5 out of 5 by Excellent facility by the beachfront Excellent facility by the beachfront July 30, 2014
Rated 5 out of 5 by Great access to beach Wonderful place to enjoy the beach. July 30, 2014
Rated 5 out of 5 by This hotel is very comfortable and convenient Every room has an ocean view. I don't know if all the rooms have a living room with a sofa bed and a bedroom but ours did making it more comfortable for families. Although we didn't eat there, the breakfast buffet looked yummy. July 29, 2014
Rated 5 out of 5 by Hotel Upgrade The new upgraded and refurbished features to this hotel are beautiful. Very chic and classic. July 27, 2014
Rated 5 out of 5 by Short Vacation A great place to stay if you have a few days to spend during the summer. Right on the beach. Recommend going during the week. Suites are excellent all have an ocean view. Yes, going again! July 26, 2014
Rated 5 out of 5 by Weekend The hotel staff did a great job and were very friendly. From the moment we checked-in until our late checkout, the staff did a great job. The hotel was very clean and updated. I would stay again. Thanks. July 23, 2014
Rated 5 out of 5 by Stylish and Comfortable This hotel has the best possible location on Jax Beach, if you want to walk to dining and shopping options. My wife loved the style & decor. It's modern, clean, chic, and tasteful throughout the public areas and the rooms The staff was attentive and accommodating at all times. We asked for a hide-away bed and it arrived before we had finished unpacking. We changed our minds and asked for extra bedding and it arrived within minutes, with a smile - no attitude. They somehow keep the lobby clean, despite the wet & sandy guests returning from the beach which is virtually a few feet away. They have a handy wash-off area for removing sand; multiple card-key entrances that make getting in & out convenient, without having to use the main lobby. The ice-maker, elevator and air conditioning were all in perfect working condition. Breakfast is well maintained, clean, and genuinely helpful staff will bring you any special request you may have. Our kids loved it - great connections for X-box. The 17-yr old adopted the living room as his "man-cave". The shower was a joy - lots of pressure. Can't find any faults worth mentioning - we enjoyed the hotel stay too much. And the beach is fantastic, so don't think twice. Next door to a life guard building that a local told us was just added to the historic register. The place has a good feel to it! I travel for a living and routinely stay in 5-star hotels and resorts. For a casual beach get-away, this hotel, and its staff (and the management that pulls it together) offer a great experience to their guests. July 21, 2014
Rated 5 out of 5 by Awesome experience and hotel We booked 5 rooms as it was my wife's birthday and she and a bunch of girlfriends that joined her. The staff was amazing at helping us to organize it, get us in early, and provided great accommodations to make this event special. In addition, Four Points did a great job renovating this hotel and the rooms are very nice. I don't think that you can find a better place to stay in JAX Beach. We will be back again for sure! July 21, 2014
Rated 5 out of 5 by hotel met and exceeded our expectations our hotel was a first for our grandson and we loved every minute. July 20, 2014
Rated 3 out of 5 by Mini Vacation Overall, our stay was nice because of the beach and going to a Dave Matthews concert in town but there were some things about the hotel that concerned both myself and my wife... Safety/Security: I'll begin with this because to me it's basically the most important thing followed closely by cleanliness. The first thing I noticed was that the lobby is completely open for anyone to just walk in from the street or from the beach and go to any of the six floors without a keycard. It makes sense for the front doors to be open to guests but there should be a keycard system on the gate that opens from the beach and there should definitely be a keycard system which would prevent someone from getting on the elevator and using the elevator to get upstairs to where the guests are staying. There were people in the hallway on the 3rd floor who didn't look like they were guests and there was a young guy and girl basically having sx (pants pulled down and shirts on the ground) in one of the elevators around 9pm when my wife and I were going to the elevator to go down to the car for dinner. Needless to say, we used the stairs. Cleanliness (Lobby/Room): The lobby seemed very new/clean and you could tell that someone must have been mopping the tile in the lobby fairly regularly because there would be foot prints and sand coming in from the beach and then it would always be gone and clean when I'd walk by just a short time later. When I first entered the room, both my wife and I agreed that it smelled bad (like dirty cleaning water or a dirty hospital) and there were a ton of small issues like gross dental floss wrapped around the drain in the shower, what appeared to be a used tissue on the floor next to the bed, unfolded towels on the counter, mugs which had clearly been used and then placed back next to the coffee maker on the counter, and stains on the comforter. Also, it would have been nice if the cleaning staff would have opened the curtains to the sliding glass doors because it was extremely dark and uninviting in the room when we first entered. Also, at 5 star hotels and some 4 star hotels where we've stayed in the past, we have received a call from the front desk to check on us and make sure we were happy with everything about 20 minutes after we first went to our room. No one at this hotel called us to see if there were any issues with the room and it's obviously not a big deal but it would have been nice to explain how dirty the room was and see about moving. We could have called downstairs ourselves but we just cleaned everything ourselves because we had to leave to meet friends. Basically, the point is that little things can make a big difference and there were many little things that were overlooked in this hotel. Amenities/Restaurant: The restaurant downstairs was clearly an afterthought for the hotel. It's extremely small, it's out in the middle of everything in the lobby so it's not a very comfortable place to sit and eat, the service there was slow, it's expensive for what you get, the food is mediocre at best, and the hours are terrible. The thing that seems so insane to me is that the hotel is twice as expensive as other hotels that are rated much lower and those other hotels at least offer a free continental breakfast. It would have been nice to be able to go downstairs and have breakfast for free each morning considering how much we paid for the room. Also, other hotels in the immediate area such as Hampton and Marriott offer free buffet breakfast every day so it makes me question why I chose to stay at Sheraton. Elevators: There really isn't much to say about the elevators other than they were shockingly slow. The place has three elevators, it wasn't ever very busy the entire time we were there, and it would literally take the elevator 3 to 5 minutes to get downstairs from the time we would press the button. That may not sound like a long time but trust me, it is. Checkout: Checking out was a little confusing because no one told us anything at all and we didn't get any kind of a printed receipt under the door or anything on the day we were supposed to checkout. I've always received a printed bill or at least an email on the day I'm supposed to checkout from basically every other hotel in which I've stayed. When I went down to the front desk to make sure there was nothing I needed to do the girl at the desk seemed happy to have another room empty as opposed to thankful that we had decided to spend our time and money in their hotel. Again, not something that's required but it would have been nice. Overall, the hotel was fine for a short stay. It's obviously cashing in on its location and that's fine it makes sense. However, it would have been nice to feel a little more welcomed and secure at the hotel, and I would have liked it if the room had been cleaner. July 18, 2014
Rated 4 out of 5 by Average Staff, Nice Hotel The hotel's location is extremely desirable with a gorgeous beach view. However, the staff are not too warm or willing to go out of their way to help (except for one that was very helpful on Sunday night when I was locked out of my room). July 17, 2014
Rated 5 out of 5 by Great Location You are right on the beach. The rooms are newly remodelled and the beds are comfortable. Very clean, and the staff is wonderful. I would highly recommend this hotel. July 16, 2014
Rated 5 out of 5 by Jacksonville Secret Great place to stay. Wish the room were a little bigger. To be fair we had two adalts and three kids. July 14, 2014
Rated 5 out of 5 by Great sleep and great location Our room was very comfy and the location is perfect for a romantic getaway. July 14, 2014
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