Rated 4 out of 5 by Marc0725 This hotel has a great beach location.
Great place for fire works show on the Fourth. My entire family enjoyed the breakfasts and the courtesy of the staff and management.
Very clean with the exception of a previous occupants underwear under the chair in the bedroom. Room temperature was responsive to the thermostat but the vent was right over the bed creating quite a cool breeze. Elevators a bit slow. Great beach location with reasonable rental opportunities for chairs and umbrellas.
July 9, 2014
Rated 3 out of 5 by jackbo14 the hotel has a great location
The room bedroom door would not stay open, the mattresses was aligned with the bed frame. The bed comforter was dirty. I was told I had to wait until housekeeping arrive before it could be corrected. There was blood on the comforter. Housekeeping was not informed by front desk, I had to tell them.
August 10, 2014
Rated 5 out of 5 by LandA Very Restful
Hotel is right on the beach. Each room has an ocean side view with a balcony. The beds were incredibly comfortable. I forgot to check what brand mattress it was, because I would buy one for my own house. Staff very nice. The area surrounding the facility is clean and safe. Lots of nice restaurants within walking distance.
August 4, 2014
Rated 4 out of 5 by tomrossi77 Great location!
My wife and I stayed here for our anniversary and really loved the beach location. You are just steps away from the beach!
- Right next to the beach and all kinds of activities.
- Staff was super nice and courteous
- Spacious rooms. We want to go back with our kids!
- Best satellite TV setup I've ever seen in a hotel. Two HDTVS, simple to use and plenty of channels. I hope Starwood will be using this in their other hotels soon!
- Wifi was spotty and kept requiring us to re-enter our access code. Kind-of a pain with all the iphones, ipads, etc.
- Pool is pretty small. Check out the pics online. Not that big of a deal since you have the OCEAN.
- A/C in the room was a bit loud and seemed to either be cold or hot. When it blew it was freezing right on you and when it cut off you would get warm quick.
- Based on experience with other SPG hotels, it seems like more of an SPG 3, not SPG 4.
July 14, 2014
Rated 5 out of 5 by Topher70 Great Place
With your small pets, family, & local attractions, this is the place that you want to stay. The staff is incredible and even called my kids by name. Front Desk (Dennis) is a reason that I will be back again and again.
August 10, 2014
Rated 5 out of 5 by PattiJP Jensen Annual Retreat @ 4 PT Sheraton,Jax Beach
Love the facility and will definitely return each year..
One thing that was a real shock was that breakfast was not a free buffet as we were told it was ..I do recommend that the facility offer the free buffet for seniors as well as the Children UNDER 8 yrs if age..I had a sml glass of skim milk /fruit and 2 tiny waffles w/syrup at at cost of $10.00 plus tax. We wondered why no one was earky that morn ffor breakfast..
June 28, 2014
Rated 5 out of 5 by sydart11 Very Nice
We had a great experience. The hotel was perfect for our needs. Will stay there again.
August 13, 2014
Rated 5 out of 5 by criss38 Great for relaxing
Our trip was so relaxing. The weather was perfect. The room was clean and quiet with a great oceanfront balcony. Wish we could have stayed longer! The grill and chill was a tasty surprise!
August 6, 2014
Rated 4 out of 5 by RFam1 Wonderful location, great staff, nice room
My family spent the 4th of July weekend in Jacksonville Beach at this hotel and couldn't have been more pleased. The location and grounds front and back are terrific and the room was very comfortable and clean. The only thing that could have improved this stay would have been to have the sofa bed as padded as the regular bed. But it's a sofa bed, so yeah...
July 9, 2014
Rated 5 out of 5 by Gatormom7 This hotel is very comfortable and convenient
Every room has an ocean view. I don't know if all the rooms have a living room with a sofa bed and a bedroom but ours did making it more comfortable for families. Although we didn't eat there, the breakfast buffet looked yummy.
July 29, 2014
Rated 5 out of 5 by interculturalmichael Superb Hotel
Excellent Hotel! Will stay there on my next visit to Jacksonville Beach!
August 9, 2014
Rated 5 out of 5 by SnowLady Awesome!
The hotel is beautiful and clean. The people who run the place are so very friendly.
February 12, 2014
Rated 4 out of 5 by Kari2014 Great Location
Great Location in Jacksonville beach. Great Staff. Was on vacation though and bar did not open until 5pm and did not serve lunch....Bummer
August 1, 2014
Rated 5 out of 5 by 63Saint Short Vacation
A great place to stay if you have a few days to spend during the summer. Right on the beach. Recommend going during the week. Suites are excellent all have an ocean view. Yes, going again!
July 26, 2014
Rated 5 out of 5 by NickJB Weekend
The hotel staff did a great job and were very friendly. From the moment we checked-in until our late checkout, the staff did a great job. The hotel was very clean and updated. I would stay again. Thanks.
July 23, 2014
Rated 4 out of 5 by RBL123 Average Staff, Nice Hotel
The hotel's location is extremely desirable with a gorgeous beach view. However, the staff are not too warm or willing to go out of their way to help (except for one that was very helpful on Sunday night when I was locked out of my room).
July 17, 2014
Rated 5 out of 5 by Laker32 Nebraska Getaway
The Sheraton JAX Beachfront was voted as the best hotel by the family during our recent vacation to the area. The rooms, staff and location was excellent. We really liked not have to drive anywhere to go to restaurants, shopping or groceries. And the beach was great.
July 10, 2014
Rated 4 out of 5 by Gregg5114 Excellent Hotel - surpassed my expectations
I was pleasantly surprised with my stay. The location was easy to get to; easy access to a beautifu beach; wonderful views of the ocean from my room; the food was excellent, both the breakfast buffet the and room service; and the hotel and my room was in perfect condition at all levels of detail. Seemed like a brand new hotel, though I think it has been there for a while and likely has been remodeled.
April 18, 2014
Rated 1 out of 5 by Tallynasty NEVER AGAIN!
We paid for a suite that sleeps "6" people. No were on the site did it tell us that you only get 1 parking pass and everyone else has to pay for parking. It's $5 for every time the car leaves the lot! Between that and how rude the lady was when we checked in I will never stay at another Sheraton again.
July 1, 2014
Rated 5 out of 5 by HeavenlyJane Blown away with this hotel
Was a pleasant surprise to discover this is a suite hotel. Every room is a ocean view with a balcony. Everything was top notch. Loved the little details, like the library in the lobby with book guests can take to our rooms. We will definitely return to this hotel.
July 7, 2014
Rated 5 out of 5 by Dan696 Hotel Upgrade
The new upgraded and refurbished features to this hotel are beautiful. Very chic and classic.
July 27, 2014
Rated 5 out of 5 by Teoperp Excellent facility by the beachfront
Excellent facility by the beachfront
July 30, 2014
Rated 5 out of 5 by Mercedes38 Great access to beach
Wonderful place to enjoy the beach.
July 30, 2014
Rated 5 out of 5 by kimmiejean Great Location
You are right on the beach. The rooms are newly remodelled and the beds are comfortable. Very clean, and the staff is wonderful. I would highly recommend this hotel.
July 16, 2014
Rated 5 out of 5 by gulfport2014 hotel met and exceeded our expectations
our hotel was a first for our grandson and we loved every minute.
July 20, 2014
Rated 5 out of 5 by JacksonvilleFirstTime Jacksonville Secret
Great place to stay. Wish the room were a little bigger. To be fair we had two adalts and three kids.
July 14, 2014
Rated 5 out of 5 by rb72 Great sleep and great location
Our room was very comfy and the location is perfect for a romantic getaway.
July 14, 2014
Rated 5 out of 5 by RandyB26 This hotel has great features.
Great locations, nice shower whirlpool tub combo
July 12, 2014
Rated 4 out of 5 by mc1498 Great place to stay on the beach
The hotel was nice and clean. All staff was kind and helpful. I would recommend this hotel to anyone.
July 6, 2014
Rated 5 out of 5 by UGAFAN AWESOME!!
Enjoyed every minute of my stay! The hotel was very welcoming, the beach and Joe's Crab Shack are steps away from the hotel. I will definitely be staying here again. LOVED IT!!
June 16, 2014