Rated 5 out of 5 by RockOnTheBeach JAX was great
NiceTown and a great Hotel. Staff was awesome, and the view and room were fantastic. It was off season so it was very peaceful.
May 3, 2015
Rated 1 out of 5 by Safe123 A/C Did Not Work
The A/C did not work. It was hot. It was highly uncomfortable. We had to immediately leave early in the morning due to the room temperature. It was cooler in the hallway.
April 20, 2015
Rated 4 out of 5 by Rookie27 Beautiful
The view is pristine. Could definitely get used to waking up to the sunrise over the ocean. Staff was very responsive and made sure all my needs and wants were exceeded. The ONLY issue I have is charging for a Continental Breakfast. It can't be justified for the rate I paid (262/night for 3 nights). PLEASE CHANGE SO I CAN GIVE FIVE STARS!
April 6, 2015
Rated 4 out of 5 by douglasc10 4 Points Stay
Nice Ocean View from the room
March 31, 2015
Rated 5 out of 5 by yankee219 Birthday Weekend
The Four Points provided a superb venue for us to enjoy this birthday weekend. Clean, warm and welcoming its location is great, views superb and people outstanding. We loved the breakfast and the amenities in the hotel and we can't wait to return. Our daughter is in Jacksonville and this location is a great place to stay when visiting.
March 31, 2015
Rated 5 out of 5 by 1slyse Oasis in Jacksonville
I use many Starwood Hotels, and I must say this is one of my favorites. It is right on the beach!!. 30 second walk from room to beach. It was chilly outside but we could still use the pool . Heated perfectly. Whirlpool was hot and powerful. The pool area was mint.
The front desk was one of the friendliest ever encountered. I felt like a VIP. The room was amazing! Living room, 2 TV's Fridge, Microwave, and Balcony with view of ocean!! Could not ask for more!! Wife and kids extremely impressed as well. Walking distance to restaurants and Stores.
Will definitely be back when in Jacksonville again!!
February 26, 2015
Rated 4 out of 5 by jechho Almost excellent
There is a lot of good stuff to say about this hotel: Location, staff, spg platinum treatment and good-sized rooms. But I need to deduct one star due to the extremely noisy airconditoner. We were at the hotel during a freezing day in January, and needed the heater to be on. Not a chance. It was so loud we had to turn it off at night, and slept with two duvets instead. The cooling was just as noisy, can not even think about how the summer heat will be here,. Change the jet engine style ACs and we will be back as regulars.
January 9, 2015
Rated 4 out of 5 by spain626 Excellent Location
The hotel and its staff did meet my expectations over and over again. From the front service desk at checkin to checkout. The room was excellent the view was spectacular and the amenities were as they should be. I only had one disappointment and that was with house keeping. The tub and shower had not been properly serviced or not serviced at all. This was determined by look and feel. I did mention this at time of checkout. Personally the house keeper was friendly and polite if not for this laps in detailed cleaning the hotel would have been excellent across the board. Thanks
January 1, 2015