Four Points by Sheraton

Four Points by Sheraton French Quarter

  • 541 Bourbon Street
  • New Orleans,
  • Louisiana
  • 70130
  • United States
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Rated 3.7 out of 5 by 364 reviewers.
Rated 5 out of 5 by Great location for French Qtr Fest Stayed 2 nights on the Bourbon St. side of hotel. I was a bit concerned about the streey noise but it was quit enought to get 2 good nights sleep. It is in the middle of the Quarter so it is very convenient. And the staff was great. April 13, 2014
Rated 4 out of 5 by Right on Bourbon Street Nothing better than walking out the door of your hotel and into the center of the action in the French Quarter. Surprisingly, our room was pretty quiet and night - even with all the music. Staff: friendly and helpful. Rooms: small but cozy. And could not ask for a better location. April 5, 2013
Rated 4 out of 5 by Good location Hotel is in a good location, clean, simple and had good security during mardi gras. We had some issues with being pre-charged in full for the reservation and then getting refunded for unauthorized pre-payment, but eventually the issue was resolved. March 20, 2014
Rated 5 out of 5 by Hotel has Great Staff & Rooms Wonderful experience at the hotel, exceedingly clean, staff was very helpful, friendly and always answering questions without hesitation. Room on Bourbon street was quiet all throughout the night which is unheard of with crowd's and music all night. Great job by the staff! April 15, 2013
Rated 4 out of 5 by Great hotel but can add things to make it better Hotel room was GREAT!!!!! Great hotel service & parking service! Restaurant was overrated. Food was not worth the money & need more of a variety to choose from for dinner. The only thing that had flavor was bread. Tables were also dirty (both on top and below the glass). June 18, 2013
Rated 4 out of 5 by great stay Right in the middle of the excitement. Fine hotel, great staff and two steps away from the action in the Quarter. May 22, 2014
Rated 4 out of 5 by Location Hotel location is right on Bourbon Street and my room had a balcony which is great if you are visiting New Orleans for pleasure. For business purposes, the meeting room faced Bourbon Street as did my room, so the noise level needs to be considered. February 6, 2014
Rated 5 out of 5 by Great Hotel We had a wonderful time at this hotel. Right in the middle of Bourbon St, and close to everything. The hotel was great and very clean. The staff was very helpful. I would stay here again. April 21, 2014
Rated 3 out of 5 by The hotel is perfect location Four Points is the best for French Quarter location. Our room was very cramped and small compared to the other rooms we had stayed in before. After checking in there were some leftover hairs within the shower/restroom area from previous guests. February 3, 2014
Rated 5 out of 5 by Excellent service and friendly staff From the minute we pulled up to the garage to the minute we pulled out, everyone at Four Points was very courteous and extremely friendly. Rooms were immaculate.....would recommend this hotel to all my family and friends! Very happy and satisfied! :-) May 21, 2013
Rated 3 out of 5 by Disrespectful Front desk staff did nothing to assist during our stay. We had 3 rooms, all 3 SPG, Front Desk was Disrespectful at every turn. Bartender argued over every order. Great Location, Clean Rooms, Great Bell Staff. Maybe they should be in charge! September 27, 2013
Rated 4 out of 5 by Class act on Bourbon St. Hotel had the right amount of charm for a place overlooking Bourbon St. Enjoyed the balcony at night and the quiet courtyard and pool in the afternoons. April 29, 2014
Rated 5 out of 5 by Staff The staff at this hotel has always been excellent. Larry the bellman is very welcoming. Shameka and Jonathan at the front desk keep you smiling. Laurel at the bar is amazing. I return to this hotel 1-2 times a year because of the great crew. May 9, 2013
Rated 3 out of 5 by Overall great but no internet access available The hotel was great. The internet service is complimentary but never available. Thr staff kept saying that they are working on it but we never had access for two days. I was there on business and needed to go outside to get internet access. May 21, 2013
Rated 4 out of 5 by Great Spot If you want to be right in the heart of Bourbon Street and some serious nightlife, then look no more! This hotel is clean, the staff is excellent and they have rooms so quiet that you wouldn't even know you were staying in party central! November 3, 2013
Rated 3 out of 5 by Stayed July 29-aug1 The room was clean and comfortable.. Needs some minor maintenance repairs to bathroom. Need more towels in room. Staff not very well informed on things happening in the hotel , restaurant or bar. So we did not use the bar or restaurant August 2, 2013
Rated 4 out of 5 by Enjoyed our stay. The staff was very very friendly,helpful and courteous. Checking in and out at front desk went smoothly. Central location in The Quarter is good. Only problem encountered was lack of wash cloths in room. We would recommend this hotel. June 17, 2013
Rated 1 out of 5 by Not up to SPG Standards Given room without a window at first. Halls very, very loud late in night A/C could not be controlled Room service breakfast a no show. May 2, 2014
Rated 2 out of 5 by Hotel needs upgrading Reservation was for king. Not available upon check in. The room was not very clean. The carpet had gum stains and cigar burns. Very scuffed furniture. Did not want to walk on the dirty carpet. This room requires extensive renovation. August 8, 2013
Rated 3 out of 5 by needs improvement The room we stayed in had a moisture crusted window and paint shipped everywhere. I would think it should have better maintenance for the price. April 27, 2014
Rated 3 out of 5 by Wi-Fi Weak Wi-Fi and the A/C did not work very well. When you know the maintenance man by his first name (Donnie), that says something. Donnie was great and help as much as he could. Overall the hotel is nice if you want to be in the FQ August 8, 2013
Rated 5 out of 5 by Great Hotel I have stayed here a number of times. As long as you realize that you are staying in the middle of Bourbon street and it's going to be loud all night, you will have a blast! Fantastic hotel, great staff, can't ask for much more. April 22, 2013
Rated 5 out of 5 by Great Location The staff here went out of their way to ensure my staff was perfect. John Fisher at the front desk is awesome. Looking forward to my next trip. April 24, 2014
Rated 5 out of 5 by location was great everyone was so helpful and very nice . i would stay again and tell other about it .we didnt have much time only 3/4 of a day May 1, 2014
Rated 3 out of 5 by Great experience except for dining room Front desk and bell hops were very helpful and the housekeeping staff was friendly, but the dining room breakfast service was very poor and the cost was way too high for the quality of the food. The location was excellent. October 21, 2013
Rated 5 out of 5 by Great location Great stay for the F Q fest. Hotel staff was very friendly and accomodating. Great location as well. Noisy if you face Bourbon but you have to expect that. April 14, 2014
Rated 3 out of 5 by New orleans The location was very good to get to see the french Quarter . Night life at the door . If you stay here ask for more towels ,a room off Bourbon street , If you are looking for quite nights . The staff are very nice . May 27, 2013
Rated 5 out of 5 by This hotel was in the best location for enjoying all of Bourbon St. and surrounding area. This hotel was lovely and exceptionally clean and the staff was extremely courteous, friendly and helpful at all times. The location was wonderful since it was right in the heart of all activities on Bourbon Street. April 1, 2013
Rated 4 out of 5 by Great staff and ammenities for a French Quarter Hotel The hotel offers everything you need plus a convenient location if you want to stay near the French Quarter. Perfect for all the fun and festivities, but also a nice, quiet hotel with good security and comforts. December 6, 2013
Rated 4 out of 5 by The balcony is fun! Great balcony...the beds are so comfortable too! May 14, 2014
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