Rated 3.8 out of 5 by 390
Rated 4 out of 5 by lizzybee04 I had a blast!
The hotel was great. The staff was really nice and friendly. Everyone was helpful. They made my first visit to New Orleans very pleasant.
November 11, 2015
Rated 5 out of 5 by Barnett65 Another Excellent Stay
We could not be more pleased with our recent stay at the Four Points (10/29-11/3/15). The staff is terrific, the location perfect and surprisingly we had great night sleep (no noise at all) and we were on Bourbon. Have been staying at this hotel for over 15 year and will continue to come back. Everyone is caring and will make sure you have a good time.
November 9, 2015
Rated 2 out of 5 by DeVore this trip was not up to past visit
The hotel courtyard was under construction. The dumping spot for concrete was just under my balcony. The second day a large truck pulled up and pulled hoses into the hotel garage and the smell of sewr was sickening. I informed the front desk of the inconvenience and was told it was the city not the hotel. I said no it is the rowk you are doing and they ignored me. This was a birthday celebration and I was not going to ruin my trip. I returned to the room to find banging in the celing and walls. That was your workers repairing the service elevator. The only answer for relief was to leave the room for the day. This hotel is my hotel of choice when I come home to New Orleans and every other visit has been amazing.
October 26, 2015
Rated 5 out of 5 by Melanie54 The Location is Perfect!
The hotel was quiet, the room was comfortable and clean, the staff was friendly and professional and the location right on Bourbon Street was perfect! We walked everywhere - so convenient. We loved the French Quarter and will stay right here the next time we visit. We would recommend it to anybody visiting New Orleans.
September 28, 2015
Rated 5 out of 5 by JRomo Pleasant stay
This stay exceeded my expectations, besides the facilities available and the convenient location, the staff definitely made the difference. Monet and the other young lady with her at the desk , neo (the bellman) were extremely graceful and pleasant hosts. Always extending themselves to make my stay as comfortable as possible. I would definitely stay again, and recommend this property.
September 19, 2015
Rated 5 out of 5 by Lozos Bar Food Service
Overall all items were to my satisfaction. Would have given a much higher score on Food & Beverage if the server / cook for the bar area had generated a better service result for my food order. When an egg is asked to be cooked done and it arrives sunny side up (the normal way for the menu item) and it is sent back and comes back crispy and brown - not good.
September 9, 2015
Rated 1 out of 5 by hebe Charged over the amount I was Quoted
My reservation was changed when I got there which wasnt that bad but i was charged almost double what I was quoted for the weekend at checkout.
I have never had such treatment when I tried to explain. I travel often and will never stay at Sheraton again.
September 2, 2015
Rated 4 out of 5 by CNMB Pool Bar Balcony
We had a memorable experience staying at the Four Points Sheraton on Bourbon Street. During our stay one elevator was not working. We were also not prepared for the volume of Bourbon Street night life as well as constant noise in the hallways. But we would recommend staying here again. The hotel had a very relaxing pool area that was kept clean. The staff was extremely kind and helpful and the hotel had hands down the BEST bartender ever. His name is Michael. Not only was he a great bartender but he gave us the Do's and Don'ts of New Orleans. Micheal's recommendations were spot on and it was always a pleasure speaking with him.
August 26, 2015