Four Points by Sheraton


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1室 1 , 大人1名 大人1 , お子様1名 お子様0
Rated 3.7 out of 5 by 412 reviewers.
Rated 2 out of 5 by Not What I expected The Hotel itself is average but unless you want to stay to party till 5AM and enjoy the smell of bodily fluids all night stay off Boubon Street. There are other areas that are very nice and would work for the average family and non committed party animal. October 16, 2016
Rated 3 out of 5 by Invisible Starwood Preferred Guest/Disappointed Travel Agent I have been a Starwood Preferred Guest for many years and this is the first Starwood property I have stayed at that I was not recognized as a member. When I made my reservation in April 2016 I added the number to my reservation along with several requests to include a King room, view of Bourbon street, and early check-in and called the day before to verify and told my requests would be honored although I could not earn reward nights for my stay to check-in on Saturday and only one of my requeststuff was honored which was a early check-in. My room was double beds which I did not request. My window was not even visible to see outside although it was only the parking lot and pool. The a/c unit seem to be malfunctioning since the temperature in the room was never quite comfortable. I received my folio at check out this morning and it says I could have earned 24 starpoints for my room charges if I provide my member number or enroll today which lets me know my member number was never added to my reservation. Location on bourbon is great but for the price I'm not sure I would stay at this location again. September 27, 2016
Rated 5 out of 5 by Anniversary trip We had such an enjoyable time. From the moment that we arrived. The staff Haley & Danielle were so welcoming! We enjoyed the cool atmosphere. Our room was sooo comfortable. I felt like we were at home. Our next trip to New Orleans we plan on booking here!!! September 16, 2016
Rated 4 out of 5 by Spg freindly Great stay and freindly staff. A nice welcome from front desk upon arrival and and upgrade for being Spg gold as well. I appreciate kindness. The room was nice with a balcony and comfortable bed. It's a busy part of town do if you want to be where the action is this is the spot. September 11, 2016
Rated 1 out of 5 by Check in Check in was awful. Room not ready. Had a 31/2 hour wait in uncomfortable lobby. No compensation given. August 19, 2016
Rated 2 out of 5 by Great Location - Great Brand - Terrible Service The location and the hotel itself are wonderful. The sights, the proximity, the convenience, and the feeling of history are all well worth the stay. The hotel itself was also clean and well maintained. On our stay however, we had trouble with the staff. The ice machine was out on every floor but the highest floor for the entire weekend we were there. On one day our room was not cleaned - and we called to ask for replacement towels, they arrived 2 hours later. One night we tried to order room service and had to call the restaurant 4 times before the phone was answered. This took about 30 minutes - and each time we called the phone just kept ringing. On our final day, we noticed our coffee had not been replaced (because the room was not cleaned the day before) and we called to request more and it took - once again - 2 hours to arrive. The hotel itself is quite the place, but the service could stand improvement. August 19, 2016
Rated 4 out of 5 by Great Hotel Right in the Action of Bourbon St. Great hotel that's located in the the action of Bourbon St. August 3, 2016
Rated 3 out of 5 by A good choice for Bourbon st Good hotel off Bourbon st. Front desk staff great, rooms clean though outdated and in need of some paint. Our room key kept deactivating so that was a pain. You had to ask for linen which I typically don't experience at spg hotels. I have AAA so parking was part of my pkg parking can be $35 daily. If you're looking to stay on bourbon st I would recommend 4point July 19, 2016
  • 2016-10-25 T10:26:01.041-05:00
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