Rated 5 out of 5 by jorchm Second Time and Still on my list
Second time that I stayed at this property. It is a good option in front of the Edmonton International Airport. The Ric's Lounge Restaurant has an excellent menu with a good selection of drinks and a nice atmosphere. A special thank-you to Pam our waitress, who was excellent in their service and the food suggestions she provided. My only disappointment was that the hot tub wasn't working. I will suggest to the front desk staff to review the special requirements on the SPG members' reservations since sometimes make a great difference when they are met. Other that that everything was great.
September 23, 2013
Rated 4 out of 5 by jorchm A good choice across the Airport
Hotel is located across the Edmonton International Airport, in the hotel corridor of Nisku. Hotel facilities are brand new, the access to the hotel is easy and it is located right in front of the Park n' Fly Parking Lot. The hotel offers also the option of parking for a moderate fee after checking-out if you want to leave your vehicle and take a flight #It is indeed cheaper than the Park n'Fly if it's only for a few days#. Shuttle service to the airport is available from the hotel. Rooms are in excellent conditions, but they are not soundproof, therefore they can be noisy in the mornings. Rooms facing north are the best option because they are not facing the main road. The hotel has four floors only and the top floor is the SPG Floor. Swimming pool and hot tub is a plus, but there is no sauna or steam room. The gym needs to be more furnished with equipment, right now it is pretty basic. The Restaurant serves a good and wide variety of dishes. Dinner was excellent and service was prompt, professional and accurate. Although it is a pricey dinner spot. Overall it is a good new property and a good choice for an airport stay
August 17, 2013
Rated 3 out of 5 by MRS5 Cleanliness was a disappointment
We were very disappointed in this hotel. We've stayed in a few Four Points and this was by far the worst.
It smelled terrible on our floor.
Food was left in the hallway for hours during the day, even though housekeeping was on the floor.
Our hotel room wasn't vacuumed.
There were bugs in the pool.
It was truly a disappointment.
We will not be recommending this hotel to anyone.
August 15, 2013
Rated 3 out of 5 by victor82 Great place to stay if you do not need internet
The room and facilities are in a nice and neat condition. Staffs are friendly and helpful. One thing that I didn't like about my stay was the internet service was terrible. Almost impossible to get any work done. The connection was kind of hit and miss. Ended giving up on it and went to bed earlier so that I can use the wifi at the airport insstead.
September 28, 2013
Rated 1 out of 5 by westravlr ridiculously poor restaurant
We ordered and paid for 2 filet steaks, but were served sirloins disguised as filets. Service was poor; the server has no listening skills, no knowledge about wines at all. Decor is spartan at best. Room heater produces noisy gusts of warm air and then nothing. Couldn't sleep with that noise.
February 4, 2015
Rated 5 out of 5 by Ricci35 Close to the Airport
We chose this hotel because it is just minutes from the airport. It is a new hotel and it showed. It is very tastefully decorated and very clean. We booked a king room and when we arrived,knowing that our 2 sons were meeting us and staying in the hotel as well,they upgraded our room to a king with a lounging area which worked out great. The staff was very accommodating and one of the friendliest I've ever encountered. The shuttle service that was provided by the hotel was perfect for our early departure. We also arrived well before the 3pm check in and they were able to accommodate us with a room. I highly recommend this hotel and would book there again on my next visit to Edmonton. I especially want to thank Sami at the front desk, she was wonderful!
December 23, 2013
Rated 2 out of 5 by Niagara3 disappointed
During my recent stay at this hotel, the fire allarms went off multiple times during the evening and as you all are aware the temperatures were - 20 and below.
the chair in the room at the work area was missing a wheel.
I called and mentioned this to the front desk but to no avail.
The restaurant was actually out of many items both beverage and consumableitems.
I am a big supportor of SPG but will not return to this hotel items. , and will visit other chains now!
December 8, 2013
Rated 5 out of 5 by Kat51 Fantastic hotel for the price!
Arrived late at night and we had a fast and easy check in. The room was clean and bright. The bed was very comfortable . The pillows were so soft, the sheets and comforters were great. We asked for a top floor room that was very quiet and that is what we got. We did not even hear a door slam. Which is really rare in a hotel..
Easy and fast check out. We will return next time we need a hotel when flying in and out of Edmonton. Staff were terrific.
December 24, 2013