Rated 4 out of 5 by Brenray11 My stay
Renovations to hotel are very nice. Dinner was just okay. Breakfast better. Service slow at dinner. Better at breakfast. Overall a nice stay, but not impressed with meals.
June 30, 2014
Rated 5 out of 5 by Travelbugs2014 this hotel offers great advantages as well as comfort
We stayed in this hotel during a family trip on our way to Prince Edward Island. We highly recommend it for 3 main reasons:
-location-just minutes off the Trans Canada highway
-accommodation-extremely clean and comfortable, as well as trendy
-service-very friendly and efficient
June 25, 2014
Rated 5 out of 5 by RonnyBee Comfortable Room
Friendly staff who went beyond our expectations.
June 1, 2014
Rated 1 out of 5 by zhang2980 Disappointed a totally different way
The stay was happy at the time, however, totally disappointed after came back home. I noticed that hotel charged me twice. I booked the hotel through travel agent and fully paid through the travel agent. However, the hotel charged me again on my credit card registered for incidental. The worse thing is that there was no invoice what so ever. If not wife insisted on going through all the charges, I would have not notice the double charge. Now I am still dealing the accounting dept to get money back. It has been for a few days, but still see no end of it.
This totally is not a well known hotel chain behavior. Be aware and look carefully for charges!
August 21, 2013
Rated 5 out of 5 by Con47 Family Gathering
The hotel provided rooms in close proximity as well private dining facilities for evening meals when possible. Excellent housekeeping ... Very personable and helpful staff over all. The restaurant had a varied menu, good food and service. The connection with the shopping mall was very useful for some of us as the fitness center was for others.
June 9, 2014
Rated 5 out of 5 by LWilliams Great place to stay!!
Everyone was very friendly and made our stay very enjoyable. The room was spacious, clean and comfortable. Thanks for helping us have a great night!!
June 9, 2014
Rated 5 out of 5 by Jeri266 Great night sleep
Excellent hotel choice. Front desk staff went out of their way when I came looking to see if they sold any triple A batteries for my insulin pump. Provided me with what I needed which saved me from driving around looking for a place that was open late at night. Truly a life saving event for me.
May 26, 2014
Rated 3 out of 5 by Hrmn8r IKEA in the hotel Business
1st Visit to an Aloft branded hotel. Felt like it was furnished from Ikea. Not my type of décor or atmosphere. Quality of food at bar- deplorable. The pizza - he claimed it wasn't frozen, was at the very least dry and tasteless. 4 pieces of bell pepper on cardboard does not make a veggie pizza.
The staff was very pleasant, but I would likely try for another SPG property next time
May 14, 2014
Rated 3 out of 5 by disappointedx10 great room but restaurant lacking
We recently stayed at this hotel on our trip back home. The room was great. Since the weather was a little nasty we decided to eat in the restaurant in the hotel. We were seated immediately and our order taken. Then we waited and waited and waited for our food. Not acceptable in this day and age. We were not offered a complimentary appetizer or anything. When our food finally arrived roughly an hour later I was disappointed with my dinner. The steak was good but, the fries and veggies were nasty. The server wasn't concerned with the length of our wait and see how we were. Not sure I would eat in the hotel restaurant again.
March 3, 2014
Rated 5 out of 5 by gumperf Friendly staff
Staff was very professional and friendly
May 12, 2014
Rated 5 out of 5 by TK25 Excellent stay at a new Starwood Hotel
I recently stayed at the Four Points by Sheraton in Edmunston, NB as I was on my way to Montreal. I was not sure what to expect at this hotel as this is a fairly new hotel in the area. From check in to departure, service and staff were excellent. The hotel is fully renovated and redesigned from the existing Clarion a Hotel which occupied the building before hand. The rooms were spacious and clean. On check in we were offered an upgrade. This was just a rest stop for us, so we did not experience a lot of the city or other hotel amenities (restaurant, pool). I would recommend this hotel to anyone in the area.
November 18, 2013
Rated 5 out of 5 by Rob20131231 Great Stay
My wife and I stayed at this hotel twice in December 2013 while traveling to/from Ottawa to Nova Scotia over Christmas with a dog. The hotel was selected because of its pet policy and the fact it had a restaurant.
Both times, the staff were very friendly and the room was clean. There were no issues checking in with our dog.
During our stay, we had both dinner and breakfast at the restaurant. The waitresses were attentive as I have food sensitivities. The food preparation ranged from good to excellent. Breakfast BLT and club sandwich were good. But I had a Filet Mignon steak and smoked salmon appetizer that was excellent.
I will definitely stay at this hotel again while traveling to/from the Maritimes.
January 1, 2014
Rated 3 out of 5 by pukelala Good hotel
The hotel staff were excellent, The pool and pool room was cold and not comfortable. There was no tea left in the room on the second day.
March 8, 2014
Rated 5 out of 5 by gumperf Hotel has very nice and professional staff
Was greeted in a very professional and friendly manner when checking in. The girl that was at the front desk was very friendly and helpful along with being very professional.
February 26, 2014
Rated 5 out of 5 by MonctonSean A great reason to stop in Edmundston, NB
The hotel is fantastic. The lobby is well appointed and we were met by a cheerful and helpful staffer. The rooms were clean, beautiful - spacious and modern. The beds were comfortable and inviting. Breakfast in the resto was generous and tasty. The only drawback that I could comment on: the open parking lot is across the street. Overall, the hotel exceeded my expectations.
November 3, 2013
Rated 5 out of 5 by nan5 comfort and value
Everything was perfect in the hotel . Restaurant was fabulous. Only comment parking lot where we parked our cars was very icy . That needed some work.
Other than that top notch.
January 28, 2014
Rated 5 out of 5 by Rich21 Excellent Value and Location !
My wife & I stopped on our way back from Quebec City
As a Platimum member I travel across Canada and the US. I can say that the staff here was very professional and took cae of us with great detail. We felt at home
January 6, 2014
Rated 5 out of 5 by gumperf very pleasant atmosphere
My stay was very enjoyful and relaxing.
February 11, 2014