Rated 4.5 out of 5 by 8
Rated 5 out of 5 by gumperf Hotel has very nice and professional staff
Was greeted in a very professional and friendly manner when checking in. The girl that was at the front desk was very friendly and helpful along with being very professional.
Rated 5 out of 5 by gumperf very pleasant atmosphere
My stay was very enjoyful and relaxing.
Rated 5 out of 5 by nan5 comfort and value
Everything was perfect in the hotel . Restaurant was fabulous. Only comment parking lot where we parked our cars was very icy . That needed some work.
Other than that top notch.
Rated 5 out of 5 by Rich21 Excellent Value and Location !
My wife & I stopped on our way back from Quebec City
As a Platimum member I travel across Canada and the US. I can say that the staff here was very professional and took cae of us with great detail. We felt at home
Rated 5 out of 5 by Rob20131231 Great Stay
My wife and I stayed at this hotel twice in December 2013 while traveling to/from Ottawa to Nova Scotia over Christmas with a dog. The hotel was selected because of its pet policy and the fact it had a restaurant.
Both times, the staff were very friendly and the room was clean. There were no issues checking in with our dog.
During our stay, we had both dinner and breakfast at the restaurant. The waitresses were attentive as I have food sensitivities. The food preparation ranged from good to excellent. Breakfast BLT and club sandwich were good. But I had a Filet Mignon steak and smoked salmon appetizer that was excellent.
I will definitely stay at this hotel again while traveling to/from the Maritimes.
Rated 5 out of 5 by TK25 Excellent stay at a new Starwood Hotel
I recently stayed at the Four Points by Sheraton in Edmunston, NB as I was on my way to Montreal. I was not sure what to expect at this hotel as this is a fairly new hotel in the area. From check in to departure, service and staff were excellent. The hotel is fully renovated and redesigned from the existing Clarion a Hotel which occupied the building before hand. The rooms were spacious and clean. On check in we were offered an upgrade. This was just a rest stop for us, so we did not experience a lot of the city or other hotel amenities (restaurant, pool). I would recommend this hotel to anyone in the area.
Rated 5 out of 5 by MonctonSean A great reason to stop in Edmundston, NB
The hotel is fantastic. The lobby is well appointed and we were met by a cheerful and helpful staffer. The rooms were clean, beautiful - spacious and modern. The beds were comfortable and inviting. Breakfast in the resto was generous and tasty. The only drawback that I could comment on: the open parking lot is across the street. Overall, the hotel exceeded my expectations.
Rated 1 out of 5 by zhang2980 Disappointed a totally different way
The stay was happy at the time, however, totally disappointed after came back home. I noticed that hotel charged me twice. I booked the hotel through travel agent and fully paid through the travel agent. However, the hotel charged me again on my credit card registered for incidental. The worse thing is that there was no invoice what so ever. If not wife insisted on going through all the charges, I would have not notice the double charge. Now I am still dealing the accounting dept to get money back. It has been for a few days, but still see no end of it.
This totally is not a well known hotel chain behavior. Be aware and look carefully for charges!