Rated 4 out of 5 by 78
Rated 5 out of 5 by All4Darcie Great accommodations for guest and special events
My stay was a business conference over a 3 day period. All accommodations was good. Only issue was the air condition was not working in my room. Although it was comfortable, the temperature was a tad bit warm in my room on the 3rd night (about 77 degrees). The staff did make an attempt to resolve the issue when it was reported late that evening (Duty Engineer left for the evening). It was reported for repair the next day when I checked out. Overall, the stay was very nice.
December 8, 2014
Rated 3 out of 5 by TommyBoy1 Sales
Better security. At 4:30 am some guy knocked on everyone's door looking for a friend. Room could use an update.
December 5, 2014
Rated 5 out of 5 by USMM9312 Good home like feel
The staff had so much pride and like every Four Points I have stayed at "home away from home feeling" This time the pool was heated! I needed this, made me so relaxed. I loved the pasta, not to over proven, like Mom would make. Nice. Next time I will try the meat loaf! Upon check in and check out, Denise and Angela made me feel at home. The Bar Pauline is a classic person. This is an ideal place to stay for anyone staying more than 2 days or just wants a good wholesome meal. Just a nice feel:)
November 23, 2014
Rated 5 out of 5 by MM14 As Usual It Rocks!
I love this hotel for comfort and value. I have stayed multiple times and as an a Platinum Ambassador I have a lot to compare my stays. Great food, GREAT staff! Great rates!
September 6, 2013
Rated 5 out of 5 by Sher20 Hotel Staff Very Professional
This was my first visit to Richmond. Gwen greeted me with a cheerfull and courteous attitude. She recognized me a a Platinum Member as made me feel welcomed. The hotel bed was very comfortable and the room in general was nicely appointed. I went to breakfast 30 minutes before it closed. The breakfast food was rough. This is the only part of the hotel expreience that could have been better. The food was not fresh and you could tell it had been sitting there for quite some time. Overall though, I was very satisfied with this choice when in Richmond.
October 3, 2014
Rated 5 out of 5 by kevman123 Great Staff and SPG Recognition
I've stayed at this property many times and have been very pleased with the facilities and especially the staff. Everyone is friendly and tries to make your stay pleasant.
April 19, 2013
Rated 5 out of 5 by MM14 Excellent Staff
The staff was very nice throughout the stay. I have nothing but high compliments for this hotel.
July 12, 2013
Rated 5 out of 5 by boo410 Great hotel
we were in town for my brother's wedding and every thing was great
October 31, 2014