Four Points by Sheraton

Four Points by Sheraton Richmond Airport

  • 4700 South Laburnum Avenue
  • Richmond,
  • Virginie
  • 23231
  • États-Unis
  • Carte

Chambres et tarifs

  • Pour des séjours de plus de 90 jours, veuillez appeler le +(1) 866 539 3446.
  • Vous pouvez réserver un séjour uniquement jusqu'à 550 jours à l'avance.
  • Veuillez vérifier les dates.
1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 3.8 out of 5 by 97 reviewers.
Rated 3 out of 5 by outdated I have stayed in several hotels and for the price and name of the hotel, I expected more. I have stayed in places without the Sheraton name, less money and better accommodations. October 5, 2015
Rated 1 out of 5 by Bad customer service This is my fourth and last time here. I'm not sure if it's under new management, but this time around we have received nothing but poor customer service. I know it's a Category 1 "Hotel" but Customer service should still be equal to a Category 5 hotel. I'm not getting into details about what has happened because it's just a waste of energy and plus I'm not coming here anymore!!! September 2, 2015
Rated 5 out of 5 by Great hotel great value The gentleman that greeted us was great. He greeted us warmly. We had a request for our room and he accommodated us with a smile. Great room, great location, great price!! Will stay here again when in Richmond again. August 29, 2015
Rated 4 out of 5 by Shuttle Bus to Rooms...... LONG walk to rooms past 120,220, etc. on up.....Older ,disabled folks will have a hard go of it..Center elevator NOT working to aid in this issue.Was told it's been broken for some time.....This is really my only issue except on your web site,it says FREE bottled water.I was also told that that only refers to the ONE bottle in your room when you arrive....Was under the assumption that it was available at all times , hopefully cold....Had to BUY a bottle at nite from desk clerk for $ 2.00...Not so sure about that.............. August 3, 2015
Rated 4 out of 5 by Good hotel Decent staff When we arrived at 1:00PM the front desk lady said our room wasn't ready yet and that was 100% okay. They took our back and we went out for a bit. When we returned they made a point to acknowledge me as an employee and welcomed me warmly! However after we checked in it seemed that they couldn't care less about us and only said anything to us as we checked out. The room was ground floor, a little noise at times but nothing disturbing, and the interior was cozy. The shower though was VERY strong, and flooded the bathroom from even a 2 minute shower. July 27, 2015
Rated 4 out of 5 by Good for an airport hotel If you come in to this with the correct expectations (this won't be a cosmopolitan, swanky hotel because that's not it's purpose), the hotel delivers. I was upgraded to a gigantic suite that was bigger than most apartments I have ever lived in. Seriously like 1000sq feet+. On Wednesdays, they have a nice "best brews" and appetizers managers reception, which was a nice touch. I slept well. Only thing is that this hotel could use carpet replacement. It's starting to show some serious wear. Also, the lights in the room would flicker three or four times when I turned them on, which gave a spooky feel to coming into the room. But overall, I was satisfied with this hotel. July 10, 2015
Rated 1 out of 5 by Bad service The AC unit was very weak on a hot day, plus we checked in late and asked for a late check out but we were woken up by housekeeping at 9 AM even though we had our do not disturb sign on our door. July 7, 2015
Rated 2 out of 5 by Better Customer Service Needed at this hotel As a platinum member we stay at SPG properties all over the world and typically receive outstanding service. We arrived a good 8 hrs after typical check in time. Our room key was not ready upon arrival, we had a room upgrade which the front desk immediately said "no, not available" without even checking. Everything seemed like pulling teeth at this location. Typically we have concierge lounge access and avail the amenities offered there. This location did not have one- rather the continental breakfast buffet which was limited to 2 guests only per room (we had 2 adults and 2 children). It was highly inconsiderate to not include the children in that. On the 2nd day they said the complimentary breakfast buffet was only for ONE day of our stay! We did receive our upgraded room, however, without that, bad would have been a terrible experience. The hotel is very outdated- the walls and doors have many coats of paint and feel dingy. Also, our closet had a Iive wasp in it. June 30, 2015
  • 2015-10-12T06:10:57.329-05:00
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