Rated 3.9 out of 5 by 59
Rated 4 out of 5 by Jack4740 Great access to airport
Very helpful staff. Convenient shuttle service. Great amenities.
August 22, 2014
Rated 5 out of 5 by Pearl02 Awesome Hotel and Great staff
My family Reunion was held at this Hotel. Our stay was outstanding. Our oom was sparkless clean. The comfort of the bed was heavenly it was like sleeping on clouds. The food at the Family Reunion was very tasty. I have already recommended this Hotel to my co-workers and friends. This Hotel has a wonderful staff. They will go out of their way to please you.
August 20, 2014
Rated 3 out of 5 by SP44 Nice hotel -- could use some improvements
For those getting to the hotel using a GPS, the hotel is actually in the city of Henrico (not Richmond). If you use Richmond, the address doesn't work. The hotel staff knew this (after I called). They should have the web site updated.
The breakfast buffet was ok. For what we got though, this should have been included in the price of the room. Would not do the breakfast again.
The internet connection in the room was great.
August 18, 2014
Rated 4 out of 5 by Jbc800 This Hotel is nice for resting
It met my standards and was very clean.
August 18, 2014
Rated 5 out of 5 by Kelley10 Great staff
As an avid traveler, I get to meet many hotel staff around the world. One of the great pleasures of staying at this hotel was the friendly and responsive staff who goes out of their way to help you. From the moment you check in, they have a ready smile and great attitude.
August 14, 2014
Rated 5 out of 5 by Vurcease Above and Beyond Friendly Service
I can't say enough about how friendly and helpful the staff are. I was made to feel that the top priority of everyone there was to make sure our stay was perfect. From the check-in desk staff to the restaurant staff and house-keeping as well, they all greeted me with genuine smiles and made me want to come back again. This team is knocking it out of the park in the category of welcoming service.
August 11, 2014
Rated 5 out of 5 by Bornagain This hotel is very accommodating.
I found my stay at this hotel to be very very good. This is a very good location with lots of things to do and much shopping places to go to.
August 12, 2014
Rated 5 out of 5 by Jason998 Very nice hotel
Great location, close to a shopping mall and freeway. Very clean room, great shower, great mattress. Friendly staff.
August 10, 2014