Rated 1 out of 5 by SW63052 Close to the stadium, needs help!
Our check in time was 3pm June 19. Nine other groups were waiting for their rooms. We waited almost an hour and a half before we could get our room. Why was there a problem with all the King size bed rooms? Do they need to hire more staff to clean the rooms. The next morning, the shower gel was empty and only one small bar of soap was available. The Royals lost the game that night and you lost a future customer as well.
June 25, 2015
Rated 2 out of 5 by Amanda234 not terrible
Royals/Redsox game, drove 5hrs 40 mins requested early check in...was not accommodated. Wasn't even able to check in at normal check in time. Was told they would give us a free drink at bar, im pregnant it was 95+degrees outside was ready to relax. Was told check in wasnt until 4pm which was incorrect. .not my fault they were not staffed to clean rooms on time since hotel was completely booked the night before! Its close to stadium and cops escort you across main 4 lane highway so you can walk across convenience is about the only reason i would stay there again. Once we did get our room it was clean, bed skirt was stained but nothing we were actually covering up with was. No vents in the bathroom so it gets rather warm during a shower. Ice machine on 1st floor was out too!
June 22, 2015
Rated 2 out of 5 by soonergirl Horrible
We were put in a room that someone had obviously threw up in the night before. Absolutely horrible!!!
May 26, 2015
Rated 5 out of 5 by marcel26 BEST HOTEL EVER!!!!!!
The people are just wonderful, nice and helpful!!!! Best place to saty!!! I WILL BE BACK!!!!!
April 30, 2015
Rated 5 out of 5 by Kara13 Great location and price!
I always have an amazing stay here. Family friendly. The beds are amazing. Friendly staff and rooms are super clean.
March 31, 2015
Rated 5 out of 5 by IF52210 Excellent Customer Service
Upon arriving at the hotel I noticed that I was given a room that wasn't what I thought I had booked, the front desk attendant promptly remedied the situation and was able to move my wife and I to the respected room. The amenities available are ample; nice sized pool, large workout room compared to most hotels, nice patio area for each room, comfortable seating area, adequate parking and a restaurant on site.
December 2, 2014
Rated 5 out of 5 by Wichitagolfers4 Club was closed
Got in late and wanted a snack and an adult beverage. The Club was closed, it was about 9:30PM . Front desk advised a shop about a block away where I could purchase beverage. Took back to the extremely comfortable room, All was good.
November 23, 2014
Rated 4 out of 5 by Geo56 Pleasant and affordable
Stayed 5 nights on business. Hotel staff very friendly and helpful, especially front desk staff. Room was quiet, comfortable, and clean. Had dinner in the sports bar / restaurant only once. One bartender working, no wait staff. Ordered Caesar salad. Sorry, but McDonald's has better quality salads than this restaurant. Coffee in the lobby in the morning was pretty good. I will stay at this hotel on future visits to Kansas City.
November 21, 2014