Rated 4 out of 5 by jamie93 This hotel is a great place.
This is our second year staying at this hotel. Its right across from the stadium, we don't have to go far. The staff was very nice and friendly, if we needed something they would help us. We will be back again.
August 15, 2014
Rated 3 out of 5 by jlk961 close to stadiums
Have stayed at another motel in this area before decided to try the Sheraton this time. It was obvious to me that the Sheraton is trying to present itself as a good motel but falls short in some areas. The cleanliness of the rooms was not up to basic par ( hair on the bathroom floor, no towels left after the roomed cleaned and our carpet always felt damp). I realize that the building itself is aging and needing stuctural updating. The location is great for the stadiums and for this reason my wife and I may come back.
August 11, 2014
Rated 2 out of 5 by mdfelin Location, location, location
This Four Points is all about the location. And the staff. But very else.
We stayed at this location due to its close proximity to Kauffman Stadium (5-8 minute walk). Upon arriving, we were warmly greeted by Trey.
Unfortunately, the room and the general state of the hotel did not match the staff. One of the hand towels in the bathroom had stains that looked like old blood that didn't wash out. The shampoo and shower gel dispensers were empty. The next day, housekeeping didn't leave any new towels.
Fortunately my husband and I are heavy sleepers because air conditioning unit was so loud that it sounded like we left the vacuum on for half the night.
The onsite restaurant when we visited only after the game only had 2 food items but the bar was opened so that's good.
If we were to ever visit Kansas City again, I will opt to stay further away and just drive to the ballpark.
August 11, 2014
Rated 3 out of 5 by Drewski36 Location, location, location
Not too many bells and whistles at this hotel; it offers a good night's sleep but, by far, the best part of the hotel is its location if you are coming for a Chiefs and/or Royals game. If so, this is the place to stay.
August 10, 2014
Rated 3 out of 5 by ReviewerNY Fine, but not great customer service
The room was fine, although I was disappointed by the lack of customer service. There was no body wash in our shower dispenser on either day. Also, the pool didn't have any towels both times we went. This meant that we had to use our room towels. I had to request additional towels three times before I actually received them. The staff was courteous, but not very effective. The hall was littered with dirty sheets and towels all day long. There are several hotels to stay at around the area, I probably wouldn't come back due to the fact that simple things weren't well handled.
August 4, 2014
Rated 2 out of 5 by knorp not a good value
soap and shampoo dispensers were empty, the toilet didn't flush , almost slipped and fell in the bathtub, took for ever to check in
August 10, 2014
Rated 2 out of 5 by joshfartash needs improvement
had problems checking in for 2nd straight time, one person working the front desk, took him 45 minutes just to check in one person. room was out of shampoo and shower gel. online it states you get a balcony, but door was locked, asked to move rooms and was never called back, given horrible view of a torn up parking lot. only positive is the boulevard grill has a great staff
August 8, 2014
Rated 5 out of 5 by crgrcg5 Helpful Staff
We had booked on line, however, the reservation did not confirm. When we checked in the desk clerk and manager were very helpful in resolving the problem and getting us checked in.
August 9, 2014