Rated 4 out of 5 by Argy39 great staff
My wife and I had to attend a dinner in Brisbane and decided to stay here again and was not disappointed. Great staff with a high level of service. I had an incident with valet paring who put a scape on my car which I did not discover until I returned home. When I contacted the hotel they were absolutely excellent in the way they handled the whole situation and took full responsibility. We will always return here for the service and central location.
August 24, 2014
Rated 5 out of 5 by MWSYDN Great new hotel but one hiccup
A great stay at our new corporate hotel. However my worst nightame with the iron hitting my white business shirt only to be met with a massive blck sticky mark being applied to the shirt....and no spare one with me. It might sound trivial but for me something that must be avoided.
August 24, 2014
Rated 5 out of 5 by RichardTricia Great Location. Great Staff. Great Value
Stayed on two separate occasions over the month. The hotel is well located, near lots of shopping and restaurants in downtown Brisbane. The front office and concierge staff made our stay..... friendly, professional, pro-active. Will definitely stay again.
August 25, 2014
Rated 5 out of 5 by PhillyT Recent Stay
Nice modern rooms and hotel glad to have found this hotel in Brisbane for my business trip and will stay again on my next visit
The only improvement that in my opinion is needed is the restaurant. Seating is not comfortable, minimal choices for dinner and the quality of the food was average at best. The restaurant did not meet the standards of the rest of the hotel however the service staff in the restaurant was excellent. Just the food left much to be desired
August 23, 2014
Rated 5 out of 5 by living2014 great hotel in city centre
nice new hotel in city centre.
August 25, 2014
Rated 3 out of 5 by canaussie Once construction finishes....
The room was very noisy - the construction site next door started working very early in the morning, with deliveries and truck movements. I might rate the hotel differently if I hadn't been woken up a number of times during the night.
I also had free wifi included in my rate but in order to connect I needed to pay.
On a positive note, the staff were great - especially the bellman and the room service staff.
August 21, 2014
Rated 4 out of 5 by Johnah Clean, Comfortable and Convenient
A comfortable, no frills hotel conveniently situated in the Brisbane CBD, backed by the expertise of the Sheraton chain. Very modern rooms, clean and comfortable and very friendly helpful staff. Breakfast area small and crowded as is the front reception/bar area but it is a great place to meet and greet and move on elsewhere to local eateries and watering holes.
Will be back.
August 20, 2014
Rated 5 out of 5 by marion12 .
Staff very friendly, enjoyed our stay .
Our package did include a Seafood Buffet but on arrival there way only a Seafood Platter,we advised staff of this,after some consideration they did make amends.As this was a birthday present for my Husband some cake did arrive to our room so thanks to the kitchen staff.To management if you include a seafood buffet that's what it should of been because it was very awkward for all.
August 17, 2014