Rated 5 out of 5 by Ali43 Nice stay in the heart of Brisbane
Always a nice location , very central.
Nice staff , who are warm and make you feel very welcome,
I will be back again
November 26, 2015
Rated 5 out of 5 by AK47 ONE OF THE NICE FOUR POINTS
IT WAS A TRULY PLEASANT STAY.
November 22, 2015
Rated 4 out of 5 by Vanessa80 StarHot
Average checkin, met expectations but no wow effect
Eatery - Breakfast service => did not see a single staff member smile or be passionate at work - it would make a big difference to guests like me
room upgrade much appreciated, great view
Valet parking too expensive - slow to have car brought up, been asked to wait because no one could leave desk and duty manager in meeting in the evening?! Not fair on guest!
October 8, 2015
Rated 5 out of 5 by JoelnJelly Great place for our first wedding anniversary
Exceeded our expectations!!
My wife and I were completely satisfied with the experience and really enjoy spend our first wedding anniversary there. I big thank you to the staff and Brad for the bottle wine and making our stay a pleasant one.
The hotel was clean and modern with great service and fabulous staff - who are very friendly, helpful and professional.
We had good size room with a king size and river views from the full wall, glass window with blackout blinds. The beds were extremely comfortable with lush linen (would love to know where to get those pillows)
The hotel is in a fantastic Location, close to CDB, Queen Street mall and within a 20-minute walk to Southbank.
The Breakfast buffet was delicious and the room services meals were even better some of the best food we had during our stay in Brisbane.
September 29, 2015
Rated 4 out of 5 by Vanessa80 Nice stay
Friendly staff (Andre did a great job at the checkin, very warm and friendly manners), delicious buffet breakfast, convenient location and modern rooms!
August 24, 2015
Rated 5 out of 5 by jmurr1888 Superb Quality
Staff were exceptional - friendly, welcoming and helpful.
Location is fantastic
Room was beautiful, wifi was fast
Food was delicious.
Best motel I have stated at, great value for money
August 17, 2015
Rated 1 out of 5 by richardoz SYSTEM GOT MY RESERVATION WRONG AND I WAS CHARGED EXTRA $50
I reserved (and paid in advance, non-refundable for a night from 3-4/jun/2015 (and I checked it 3 times before completing the transaction). When I got to the hotel the receptionist told me the reservation was for 7-8/jun/2015 and that the best she could do was to offer me a room for $ 50 more.
Now obviously the email the system sent automatically was wrong too, so there was nothing I could do to prove there was an error, so I had to pay the difference.
BUT, this doesn't make it right, it was an error caused by your systems and the minimum you could do is to provide what was sold and to apologise for the inconvenience. I am 100% sure I booked the right date, because I also booked the flights, not only the hotel. Now if you really want to provide a god service to your customers, you should investigate what happened and correct your systems, because the bug is there just waiting to cause problems for other customers...
June 8, 2015
Rated 5 out of 5 by KateMil Excellent Hotel, Amazing Service, Fantastic Location
From the moment I checked in the service was outstanding!! The Hotel has all the modern facilities I needed to make my stay perfect and is a location that puts everything at your finger tips - well done!
June 6, 2015