Four Points by Sheraton

Four Points by Sheraton Waterloo - Kitchener Hotel & Suites

  • 547 King Street North
  • Waterloo,
  • Ontario
  • N2L 5Z7
  • Canada
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4.4 out of 5 by 20 reviewers.
Rated 5 out of 5 by Another great stay with excellent staff. As usual, the hotel staff were awesome. Ana at the front desk is always friendly and willing to help with special requests (we asked to be in a quiet part of the hotel as there was a wedding party staying over). Emma, our waitress for breakfast, was very efficient and delivered fresh scrambled eggs to our table when I noted that the eggs that I had taken were cold. Room service was fast and efficient. The cauliflower soup was very good as was the grilled cheese sandwich. We stayed in an SPG king bed suite and had a quiet and pleasant night. Thanks again for another great stay. July 21, 2014
Rated 4 out of 5 by Comfortable Hotel Indeed The hotel is a great one, but it can use some features, in the bathroom, such as shelves to store the towels, instead of having them outside under the sink. But the Bed Comfort is awesome and the staff is very attentive. Thank you! July 23, 2014
Rated 4 out of 5 by Wedding with friends This hotel is conveniently located to the hall where i attended a wedding. Excellent location for all attending the wedding. July 21, 2014
Rated 5 out of 5 by wonderfull hotel courteous staff.....clean hotel....good food....great location(central)for our needs July 21, 2014
Rated 4 out of 5 by Great hotel but a few service gaps Great stay however during my stay there were two incidents that concerned me. A large piece of trim fell off the wall during the night and I tripped over it leaving my room. This was quickly addressed. The second concern I have is regarding the water fountain in the gym. This water fountain has not been filled in at least 3 weeks! I've brought it up to staff and asked them to fill it however the water continues to not be filled. Otherwise, the staff were friendly and quick to act re: trim. They've also been very professional and helpful over the course of my several stays. I've stayed at this hotel several times and the staff have always been quick to offer assistance otherwise. July 4, 2014
Rated 2 out of 5 by Very disappointed Room with two beds VERY crowded. So crowded you could only watch TV from bed. No comfortable chairs to sit in. Lighting very poor. When AC came on it sounded like a truck coming through your room. When you looked out of the window all you saw was an old wooden fence and weeds. Just plain ugly. Attendent at breakfast was rude. We ordered a tower room and got a first floor in the old part. We should have complained at check in and checked the room before accepting occupancy but that is not who we are. VERY DISAPPOINTED IN OUR STAY. With all the new hotels goung up in the vacinity I guess we will not have to subject ourselves to this disappointment in the future. June 28, 2014
Rated 5 out of 5 by Fabulous hotel Just spent 4 nights at this hotel and everything was great. Had stayed in this hotel before the conversion to a Four Points Sheraton and am very pleased with the changes including upgraded breakfast and lounge areas. The gym is larger with more extras - free water bottles and towels provided. There is an option to not have the bedding and towels changed in exchange for a $5 credit that can be used in the hotel. Great idea! I ordered room service two nights and the service was great - 30 minutes or free. The pulled pork sandwich with salad or fries was very good. Staff were all very pleasant, professional and went out of their way to be helpful. I really like this hotel and would highly recommend it to those travelling for business or pleasure. July 4, 2014
Rated 5 out of 5 by Kitchener Four Points Excellent staff. Right across from mall. July 9, 2014
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