Rated 2 out of 5 by Disgruntled99 Do NOT EAT Here
I have never paid for a microwaved breakfast before. The eggs were reconstituted. The hash browns were dried out due to over microwaving. The only item made on site was the toast.
I will not stay nor will I recommend your establishment to anyone.
September 2, 2014
Rated 5 out of 5 by Mark2027 Comfort in the midst of a move
My family was in transition, moving from one part of the country to another. Charleston, WV was a place we needed too stop for the night as we were traveling from one city to the next. In the midst of a move, a stressful time for any family, we found great comfort at the Four Points by Sheraton in Charleston, WV. The accomdations were great and the staff was outstanding. I recommend it highly.
September 12, 2014
Rated 5 out of 5 by 43no47 Excellent staff
Connie, Mia and rest of staff were excellent representatives for your brand. If I had a business in this town, I would steal them. Bar and restaurant were superior quality to other hotels in this price range. Nice river view. Will remember this stay when booking for next business trip.
September 5, 2014
Rated 4 out of 5 by Brady12 Best Four Points
Simply put this is the best Four Points hotel I have stayed at. Everything from the greeting from Brian to the property itself far exceeded anything I have come to expect from this brand. Little things, like a shuttle service to local restaurants, shows the thought behind this location.
If you are staying in Charleston, give this a try.
September 2, 2014
Rated 5 out of 5 by CinRan Already planning a return
This property shows everything and more from the Four Points brand.
-very quick and efficient check-in
-clean and very inviting entryway
-SPG Platinum: great recognition
-the room and suite was a good size, very comfortable, clean, well designed with the traveler in mind
-pool, shuttle to nearby areas, river view, and more added a touch of comfort
Overall, i would highly recommend this hotel as it exceeded all my expectations for a Four Points hotel. The location is great for access to the river parks and walk, downtown shops and restaurants, easy to all major roads, etc.
July 27, 2014
Rated 5 out of 5 by JoOnTheGo Thank you and Observations
We hosted our Family reunion and overall it was a great experience; staff were very attentive, environment was very comfortable and food and beverage excellent. I received positive feedback from attendees and want to laud the staff for their responsiveness and professional service throughout our visit.
I have visited this property prior to this event and found consistency in service! It was good to see so many business travellers staying at this lovely property. Location is perfect within walking distance to all attractions, restaurants and nightlife and it boasts the most accessible spot to the Boulevard and river walk
August 14, 2014
Rated 2 out of 5 by Wonderer99 The hotel needs something
Our room was okay, but the walls were bare. No pictures to speak of and the room was somewhat Spartan in appearance. And the carpet felt dirty. Not for sure why. And maid service only came to the room once during our stay.
August 5, 2014
Rated 5 out of 5 by hct64 Conveniently located
Close to downtown businesses, State offices, and restaraunts
August 25, 2014