Rated 5 out of 5 by Jane1971 Such accommodating staff!!!
We made a last minute trip down to southern Florida and decided to use reward pts to check out a few different hotels. This was our favorite because of the staff and the fact that it exceeded our expectations as a category 2 SPG hotel. Sara, the assistant manager, I beleive, showed great appreciation for us being SPG members and upgraded our room. It was such a treat and a perfect way to start out a wknd away. THANK YOU SARA.
January 18, 2015
Rated 5 out of 5 by JAD68 This hotel was very comfortable.
Everything about this hotel was comfortable for me. I was treated well. I was here for a conference nearby. It was
a very good choice for my stay. I didn't use amenities, since I was busy at the conference. I am an SPG Gold member, and I appreciated being able to use Starpoints to pay for my stay.
November 14, 2014
Rated 5 out of 5 by Missy84 Great Staff and Hotel!
I've stayed here 14 times this year for business and have never been disappointed (and I'm very particular about my hotel accommodations). This hotel is nicely updated, provides consistently great service, has very clean and comfortable rooms with great Sheraton beds, is very reasonably priced, and has an awesome staff! Jesus, at the desk, is always friendly and welcoming, professional and very efficient when I check in. As a Gold member (soon to be Platinum), I really appreciate the great room upgrades he provides when available. Dejuan, usually at the desk when I check out, is also very personable and efficient. The manager, Sandra, is also friendly and has helped me out with SPG when I had a problem with my points getting credited to me. Overall a great place to stay, very convenient location and an exceptional staff!
September 25, 2014
Rated 5 out of 5 by GrannyB Friendly and convenient
Very accommodating staff who helped us finding places to eat and to reach our destinations during our visit.
September 1, 2014
Rated 5 out of 5 by Westy91 Nice property, excellent staff
I was very impressed with your property, especially for the price. A tremendous value. The highlight of my stay was the welcome from Judi. She was exceptionally warm & friendly and then we she saw I was a Platinum member she went into high gear thanking me for my loyalty - the warmest greeting I've ever had at a Starwood property!
A very nice stay, thank you.
August 11, 2014
Rated 5 out of 5 by BobInFlorida Nice stay for family event
We had about 30 people at the hotel, the staff was very friendly, we had an enjoyable weekend.
August 10, 2014
Rated 4 out of 5 by LloydChristmas 1-night stay
This was definitely one of the best check-in experiences I've ever had. The front desk staff was friendly, knowledgeable, and professional. I was upgraded to a suite for having SPG platinum status without asking for an upgrade. They remembered to ask about my platinum amenity. When I got in the room, it was clean and the wifi was free with good bandwidth, which is rare at most hotels. I even had a luxury shuttle ride to the airport the next morning when the owner of the hotel offered me a lift.
My one complaint was that I was under the impression that the Wednesday 5-6 happy hour included free select beers, but when I sat in the restaurant I was told differently. I also had sat down with a menu for about an hour and a half without the bartender asking if I wanted to place an order or get a refill on my drink.
Other than that, the stay was great. I would definitely stay again.
August 8, 2014
Rated 5 out of 5 by ladybyrds FT Myers Sheraton
convenient, clean comfortable,and well priced
August 3, 2014