Rated 4 out of 5 by Jeetu A pleasant stay after all
I had a pleasant stay, your hotel was very nice, very good staff will surely return to repeat my stay.
Have to highlight this that your staff Deepti at the front desk was the most helpful and very responsible person at your hotel.
August 17, 2014
Rated 5 out of 5 by KevinKL Family stay in Penang
I have had good experiences in Four Points in the past and this is no different. While its not an entirely new building, it has been refurbished well. The rooms are clean and spacious enough will all your needs on amenities from hairdryers, safe, cable TV, wall size view of the ocean and fantastic wifi. The gym while is small, is adequate. Its also close to Gurney drive and Tesco which is a plus point. There was enough car parks to go about and the swimming pool nicely designed with comfortable deck chairs. Highly recommended for family with kids or couples as its friendly enough to cater for both settings and good value for money too.
August 6, 2014
Rated 4 out of 5 by Wong60 Excellent Hotel for Relaxation
Although the hotel is located in the middle of Georgetown and Batu Ferringi,
but it offers very good hotel facilities and serene view of the surrounding environment.
August 16, 2014
Rated 4 out of 5 by wl29 New Hotel, Friendly and Responsive Staff
The company organized a 3 days training in Penang. We wanted a place without much distraction and Four Points fulfilled our requirements. Had a good overall experience, staff was extremely responsive and friendly. Credits to the front desk and the Eatery staff for being so responsive to our team's ever changing requests. Alternatively, rooms are really comfy, will definitely consider staying at this hotel next time.
August 13, 2014
Rated 4 out of 5 by TravellerAdelaide Alright
Rooms and service alright. Major problem the door mechanism which requires forceful (=noisy) shutting of the door. Try to get a room where no children are next door.
August 12, 2014
Rated 2 out of 5 by bkng Lots of improvement needed
Lots of improvement need, starting from the basic making up of room.
August 12, 2014
Rated 4 out of 5 by DWDW wifi
poor experience in that one has to log in each and every time wifi is needed. there are multiple locations and not every one is working. many large facilities have a system where once log in the iPhone is able to interact with the wifi and works automatically
August 8, 2014
Rated 4 out of 5 by JLIM86 Great hotel overall!
Stayed 4 nights at Four Point by Sheraton, Penang, was overall pleased with my experience there. Upon checking in I was greeted with a nice guava juice which was a nice touch. The deluxe room I had wasn't too big, but it was modern, clean and cosy. TV channel selection was okay, and beds were very comfortable. Only some minor design flaws, such as shower water going out of the shower area, and also no door stop to hold the door when moving bags. Breakfast buffet was good, not great, however I found that some plates for collecting food were not clean. Pool was nice, and the location of being right at the beach was great. Overall a good stay and would recommend to others. Also, Danesh at the front office was very kind and did a good job.
August 1, 2014