Rated 5 out of 5 by Daniel144 Outstanding service
My expectations of service at Malaysian hotels are usually not high, but am happy to report that the front desk staff at Four Points by Sheraton Penang excel in this area. Location is fantastic, easy to access Georgetown for Penang cuisine and at the same time nice and peaceful for a relaxing stay. Highly recommended.
December 11, 2014
Rated 4 out of 5 by RHALL OVERALL HOUSEKEEPING
The room and common areas was clean and well maintained....I hope this can be sustained. The front desk staff and housekeeping staff was polite and friendly. However, encountered a surly Chinese man at the travel desk who was rude and unhelpful.
December 9, 2014
Rated 5 out of 5 by Raghbir81 Great stay that made us feel special!
My wife and I stayed at the Four Points by Sheraton Penang recently. It was a short 1 night stay - we only wished it could be longer. However, the 24 hours we spent there was a great one as the resort's team made us feel special in every way! Thank you to Adrian and his team and we will definitely be back!.
December 7, 2014
Rated 4 out of 5 by STMsia73 Great Stay with Four Points Penang
From Front Office staff to the Team that managing the parking, you all have done great in handling the influx of customers during my two nights stays last week
Great Room & Great Staff & Clean beach area & nice Gym.
Keep up the good work.
Will continue to stay with you
December 3, 2014
Rated 5 out of 5 by YeoSk One satisfied stay
Last weekend, i had a 5D4N stay with my partner in the four points Penang. I am surprised at how the staffs are well-trained to patch up their mistakes. I would like to personally thank the staffs that had make my stay a pleasant one, Kimberley from the front desk, for taking our problems into own hands and recovered them there and then, and Achmad and Kamal, probably from the housekeeping or linen, for being attentive as soon as problems on your part are mentioned. Thank you once again team for making my stay a pleasant one, especially in Penang,
November 27, 2014
Rated 4 out of 5 by Laureate Great Hotel
Comfortable hotel, nice location, FOC jockey service.
December 1, 2014
Rated 5 out of 5 by PCS66 Recommended Hotel
Nice room, clean and comfort.
December 1, 2014
Rated 4 out of 5 by Rt1950 Beautiful Penang
I hope the hotel can be fully carpeted to feel more cosy. The shower room is not fully glass so water can get into the floor area making it sleepy. Also there is no welcome drinks for guest checking in. No newspaper being send to the room neither was I told to request.... Normally it is automatically send...Star Or NSTP.
November 29, 2014