Four Points by Sheraton


  • 马来西亚
  • 槟城
  • 丹绒武雅路 505 号,
  • 丹绒武雅
  • 邮政编码 11200
  • 地图


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1 间客房 1 间客房 , 1 位成人 1 位成人 , 1 位儿童 0 位儿童
Rated 3.9 out of 5 by 196 reviewers.
Rated 3 out of 5 by Average standard. Room amenities need improvement! Location is convenient as it is near city. Parking is horrible though as space is extremely limited. Hotel ambience is contemporary and cleanliness is as expected for a 4 star hotel. Room amenities however need great improvement. Only bath towels were provided and they were of poor quality, old and frail. Very basic amenities are provided so certainly can be improved for a Sheraton branded hotel. The plus point would be the comfortable bedding. Breakfast spread is reasonable. As our room was above Best Brew the loud music was rather annoying. So do request for a room away from the pub if you want some peace and quiet. Hotel has good sea view. So breakfast on the patio is a good choice. November 14, 2015
Rated 5 out of 5 by Hotel is up to my expectation and staff attentive and helpful This hotel has the most helpful and smiley guy and girl named Vin and Arina. I love the room and the private beach front, the pool and the pool side seats. Very well located urn with water to wash away the sand when you step up the hotel...very thoughtful and useful to avoid sand all over the hotel premises and your room. Up to my four star hotel expectation but the reception staff is five star!! Thank you for making my stay at four points by Sheraton at Penang a happy and pleasant stay. November 12, 2015
Rated 3 out of 5 by Food is over charge, floor is dirty and breakfast is terrible The breakfast taste very bad , can see many left over food from the guests. The floor in the room did not clean up well, can feel many sand on the feet. Beer is kind of diluted and they charge 16$++ for a plate of plain rice. November 9, 2015
Rated 3 out of 5 by Product can be better The hotel has great views and the rooms are comfortable. Staff are friendly but need training. Food can be improved substantially. There's no consistency and a given dish is seldom the same on any two days. November 4, 2015
Rated 4 out of 5 by Great but could be better It was my first stay with Four Points by Sheraton and overall experience was pleasant but it could do better in few areas like: a. Parking space - Space are limited and it was very inconvenient during raining days which I've experienced during my stay but the valet guys did an excellent job. b.Sound insulation - Although room to room sound proofing is good, but occasionally conversation and speech coming from hall way is quite loud and disturbing. c. Room amenitties - Provided more than what standard hotel have like iron and ironing board, hair dryer, slipper, etc but the 2 mugs for drinks are stained with coffee mark and it was actually stuck at the tray. One of those mug are chipped which I think it would actually cut someone if not careful. Besides, there is also a small stain on our quill cover but since it is not significant we did not ask for replacement. Overall experience is great, staff are friendly and attentive but it would be even better if those small detail and areas can be improved. November 1, 2015
Rated 4 out of 5 by Reception department need to improve I suggest your reception need to improve, because first I check in to reception and let him/her know l want to booking two adult and l child breakfast. Tomorrow morning we go to your restaurant just has two adult breakfast only. I go to reception ask him, but he not want speak to me very not manner, after he phone your restaurant charge to me of my son breakfast. Wasting my time, after restaurant manager very kind to help me settle my problem. I hope your hotel need to improve your reception department. Thank you. October 31, 2015
Rated 5 out of 5 by Good service we had memorable stay to celebrate our anniversary .I must say that the staff went beyond the duties to purchase a bouquet of flowers. Our Personal Thank you for the Gracious hospitality and service to the F&B Staffs. September 22, 2015
Rated 5 out of 5 by Best value for money in Penang I generally don't expect much from a Four Points hotel, as it's supposed to be a no-frills upmarket experience, but after a week's stay at this property, I have to say I was very pleasantly surprised. The rooms are average in size, but very tastefully decorated, and the views of the Strait of Malacca from the in-room couch are just gorgeous, especially at dusk, so make sure you book a Seaview Room. The pool is also rather small, but for some reason, never particularly crowded, even though the weather was nice and the hotel pretty full. Breakfast was great, and so was the impromptu pool bar, serving inexpensive snacks and cocktails. Service is top-notch and really more in the 5* range, which gives the hotel that extra edge over similarly priced properties. Location deserves a special mention. After checking the hotel's location on Google Maps, we were a bit unsure about how convenient it would be to reach the sights and places of interest. In reality, however, location is one of this hotel's best features, since it's situated mid-way between Georgetown and Batu Ferringhi, which means it's away from all the hustle and bustle, but with most activities a 5-minute taxi/Uber ride away. This is also one of the best stretches of beach on the whole island, although swimming isn't exactly recommended, like elsewhere in Penang. Overall, it was a very pleasant stay and excellent value for money. I would return in a heartbeat the next time I visit. September 14, 2015
  • 2015-11-28 T10:31:20.049-06:00
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