Four Points by Sheraton

Four Points by Sheraton Phoenix South Mountain

  • 10831 South 51st Street
  • Phoenix,
  • Arizona
  • 85044
  • United States
  • Map

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This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to check in.

Rated 3.7 out of 5 by 49 reviewers.
Rated 1 out of 5 by Dirty mattress pad, sticky floors Had to get out of NYC before storm and needed a room for 1 night before our other hotel reservation was available in a Scottsdale hotel. We checked in to this hotel and immediately checked out; even without another hotel to go to on Super bowl Sunday. Would rather sleep in our rental car. Halls were dirty, room was dirty, mattress pad had a huge stain that you could see through the thin sheets and it looked like it was a fresh stain. Ugh - awful. And, exorbitant rate at that because of Super Bowl in Phoenix. We luckily found a beautiful and clean room 30 minutes away at half the rate. No way I would stay in that hotel even for 1 night. March 4, 2015
Rated 1 out of 5 by Just flew in from Boston Very long day - finally got to the hotel - and they did not have the room available that I had booked a few weeks ago. They said that MAYBE tomorrow they would have the suite I booked. My wife and I are here for 7 nights visiting our new grandson. We were not excited about having to move. They gave us a regular room instead of the King Suite I reserved and offered to give us this much lesser room for a whopping $22 less that the rate I booked for the Suite. This room is musty and has a distinct odor and, as an added bonus is directly across from the ice machine - lucky us. Stay tuned regarding the remainder of our stay here. I'll be able to better rate the hotel after being here a week but it is a very unimpressive start. The shuttle driver from the airport was fantastic. February 11, 2015
Rated 4 out of 5 by Exceptional Front Desk Our check-in and check-out experience was GREAT! Upon checking in, it was as though they knew we were walking in. SUPER fast, convenient, and stress free check in! January 12, 2015
Rated 5 out of 5 by Never thought I'd get such a nice room for this price I chose the least-expensive room in this hotel and expected I would get what I paid for, but it's clean, looks sharp, and has a balcony! (I'm pretty excited about getting a balcony. As far as I can tell, every room has one.) This room has a fresh feel compared to the couple of other hotels where I've stayed in the last few years--hotels with much higher nightly rates than this--and I don't know whether to attribute it to the decor or to the recent renovation, but I like it in any case. The two staff members I've talked to have been personable and happy to help. The shuttle service is a lifesaver if you're traveling between here and the airport. It takes maybe one third as much time as the public transit system. The neighborhood feels safe and I didn't hear any disruptive neighbors at night. There is a freeway right next to the hotel. The noise wasn't enough to bother me but I don't know about other folks. July 29, 2014
Rated 5 out of 5 by Our stay Very clean hotel. Very nice and friendly staff. Very clean room. Very nice restaurant. Very clean fitness facility. Vey updated workout equipment. Very convenient location. Equals = Happy Guest! Thanks Four Points Sheraton Phoenix South Mountain August 25, 2014
Rated 2 out of 5 by Disappointing Arguably one of the worst front desk staffs Ive ever encountered. Have they had any training? Do they know they are in the hospitality industry? Totally clueless. The hotel is a remodel, situated behind a rundown gas station. But it is convenient to the exit ramps. Common areas look nice and modern, but the room left a lot to be desired. I was in a suite but it felt so cheap. The lighting, furniture, carpet, tile, refridgerator were all very basic and dingy. Hotel is a bad look for SPG. January 26, 2015
Rated 5 out of 5 by This hotel made me feel like family! I recently stayed at this property for 7 days,it was one of the best experiences ever in my travels! I can't begin to say enough about it even prior to my arrival... My stay was awesome and I'm already planning to go back to Phoenix and just got home. Everyone I came into contact with from management to employees where very welcoming and patient as well as professional.I also really like the way the hotel is decorated and the restaurant food and staff was great....Thank You all Sincerely, IT May 27, 2014
Rated 4 out of 5 by Great Location This hotel is located right off the interstate but you don't hear any vehicle noise. The hotel was remodeled and the furnishings are new. The restaurant food was good, and the service was friendly, but was very slow. The bartender would disappear for 20 minutes at a time. My guess is she was also the cook. June 15, 2014
  • 2015-03-29T17:45:24.088-05:00
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