Rated 5 out of 5 by BobLarry27 I Love this Hotel
I LOVE THE SMELL OF THE HOTEL
March 25, 2014
Rated 5 out of 5 by bobkarlew Better than ever!
We have stayed here several times. Each time was a great all around experience. The staff are always top notch. The recent renovations, no doubt, put this hotel at the top of it class! We really look forward to our next visit.
February 27, 2014
Rated 4 out of 5 by MickeyT Exceeded expetations
I had read reviews prior to my stay and there were a few which weren"t very good due to the updating construction in progress. Therefore, I visited the hotel to see for myself before scheduling an overnight stay. Upon arrival, I was greeted by extremely friendly staff personnel. I was assigned a room and proceeded to it. Once the elevator opened, I immediately noticed no carpet was on the hallway floor. Opening my room I could see it hadn't been prepared as of that time. I went directly back to the front desk and informed the staff that I had been told we would not be put into an area that was still under construction and that the room was not prepared,. They immediately got me another room on a different floor which was oustanding. beautiful decor, flat screen TV. The most comfortable bed and bedding I have ever slept on. If you want to stay in a top notch facility, this is the one. Thank you staff for your hospitality.
December 16, 2013
Rated 5 out of 5 by Miker Great staff
We stayed at this hotel two weekends in a row due to a family member being in a nearby hospital. They gave us a great rate due to having a family member being in the hospital. The staff was very polite. Especially Nathan, he went out of his way to make sure we had everything we needed. He even found me a bottle opener late into the evening. We will be back to stay at this hotel again.
May 20, 2013
Rated 3 out of 5 by Tiredguest Construction crew is LOUD
It's 6 am and the construction crew is rolling carts -by 7:00 hey are outside my door talking about their work day! Seriously wait till 8 or 9 or just use your inside voices! Hotel will be nice when done but should have closed areas or restricted work hours.
January 29, 2014
Rated 5 out of 5 by jannieannie Great place to lay your head
hotel was clean, bed was comfy, pool was clean and staff was friendly and helpful. I feel with construction going on they tried their best to compensate and we heard no noise . the only negative thing I would say is the elevator certainly needed updating! and after talking to front desk staff we were told that there would be new ones installed shortly....
November 11, 2013
Rated 5 out of 5 by SummerFun We'll be back, and bring friends.
The hotel is under construction but the staff more than makes up for the inconvenience of it all. Autumn was particularly helpful and pleasant. We had a rough trip in and our attitudes completely changed when we saw her infectious smile welcoming us. The rooms are beautiful though the bathrooms do seem oddly arranged. I will definitely be back and tell my friends.
July 21, 2013
Rated 4 out of 5 by Gwiz Saginaw was good
Recently remodeled. Still coming up. Very clean and excellent staff.
February 17, 2014
Rated 3 out of 5 by Flora Excellent service
Called to inquire about the availability of king suite, and Jessica was so gracious that she offered to upgrade our room to King suite to accommodate our family of 4 without being asked. The room was very spacious, staff were very friendly and nice. The room needs some upgrade. TVs are fuzzy, still the old big chancy ones. Dinning area is too dime.
August 9, 2012
Rated 5 out of 5 by Butter403 Great renovation
I stayed at this hotel a year ago and it was in need of updating. On this stay, everything was new. They did a great job.
February 10, 2014
Rated 2 out of 5 The Remodel Designer is clueless
This hotel has been under renovations for over a year and still isn't done. This is the first time I stayed in a new room and while it looks nice...what were they thinking? The toilet paper roll is so far behind the toilet that it helps to be a contortionist. The lovely all glass shower stall is designed in a way that you will get scalded or a rude awakening of cold water when turning the shower on. There is no way to turn the shower on without being directly in its path. On top of that, even with the shower door closed the shower leaked so I stepped out onto a sopping wet bathmat. In addition, the back of the bathroom door had peeling laminate at the bottom and the newly painted door frame (entereing the room from the hall) appeared to have only one coat of paint and only on portions of the door frame. They need to get a refund from the designer and the contractor! No oatmeal on the breakfast selection. Plus side - the girl at the front desk was sweet and helpful when I was checking in.
July 3, 2013
Rated 5 out of 5 by KarenSue Comfort
The room was great. The beds were very comfortable. Having a big screen TV was a plus! The shower was awesome, I have never had such great water pressure. The only thing missing was a fridge and a microwave. We would stay again if we are ever in the area again.
November 18, 2013
Rated 5 out of 5 by Mooser outstanding staff service
Sheraton was gracious to begin with in giving a discount for workers with the Mission of Mercy clinic. The stay was very comfortable, the room very clean and pleasant. When I left behind a special pillow for my neck, they shipped it to me Priority Mail and didn't charge me a penny! WOW!!
June 14, 2013
Rated 5 out of 5 by CookieEsq Clean, Quiet, and Comfortable
At the Four Points by Sheridan in Saginaw, Michigan, I can depend on a clean, quiet, and comfortable room, and a staff that is friendly and helpful. It is also convenient to freeways, shopping, restaurants, nature parks, and the Marshall Frederick's Sculpture museum.
October 30, 2013
Rated 3 out of 5 by mattoxaddie Renovation Communication
The hotel was being renovated and was not mentioned at booking. The hotel was rather warm, but room was adjustable. The construction outside affected no use of the outdoor pool which was a let down being the weekend and very hot. Wish I would have been told prior to booking.
July 22, 2013
Rated 5 out of 5 by Wendy49 Beautiful room
The room was beautiful, it was a suite of rooms with everything you could ever need. I found it amazing that the staff was coping so well with the hotel under complete renovation. They didn't skip a beat, and were very pleasant . Would recommend this hotel.
October 22, 2013
Rated 2 out of 5 by Chris00 Makes the starwood name look bad
I travel weekly and can honestly say that this hotel is below standard for a Starwood property. The staff is great and the facility is average. The rooms are dirty and the TVs are still 27inch tube TVs. The bathrooms have mold in the showers. I would not recommend.
September 28, 2012
Rated 3 out of 5 by Welshberyl Under construction... But
The hotel is under major renovations. But our new room was really beautiful. Beds are wonderful. Bathroom a little small. Staff outstanding. Noise stops at 5pm. So we were not bothered. I gave it a 3 star because of the renovation and dust, etc.
September 15, 2013
Rated 3 out of 5 by Allie Washroom was in the Dark
Although our light bulb burnt out at 9pm on Saturday evening, the Hotel is in a great location, easy to get to from the interstate. I can appreciate the Hotel undergoing renovations as it is evident that they need to, but our overall stay was good.
April 22, 2013
Rated 1 out of 5 by Manju Very Disappointing
After checking into hotel and going to room,there were wine glasses and dishes in the hallway of my floor. (this was at between 2 and 3 pm,the dishes appearing to be from breakfast. After getting settled in the room I went to place a call for wake up service. Neither phone in the room was a working phone.I went to front desk with issue and was moved to another room. The 2nd room bathroom floor was sticky,there wasn't any tissue in the wall mounted dispenser or any tissue in the covered dispenser on the counter. While I was taking a bath,the drain cover wasn't attached. The TV was an old and I could hear the people in the rooms next to me flushing toilet and taking showers as if they were in my room. Plumbing was very loud sounding with a rattling and shaking inside the walls. The continental breakfast was good but the coffee was extremely weak,with the look of hot tea and taste of water. The staff of the hotel however were very friendly and courteous. Neither room had a room service menu,I had to go downstairs to place my order and take it to my room.
April 23, 2012
Rated 5 out of 5 by alex8372 great staff
very helpful, knowledgable staff.Clean
and comfortable rooms.Great location.
January 8, 2014
Rated 3 out of 5 by ricky62 hotel room trouble
we booked our king size room over one month in advance. when we checked in our room was not finished and was given a two queen bedroom. we were not satified with the room and they could not help us.
October 18, 2013
Rated 5 out of 5 by lkcorc Great hotel
Even though they were under going renovations, we thoroughly enjoyed our stay. The renovated rooms were very nice and modern. The beds were comfortable and the kids enjoyed the pools and hot tub.
October 14, 2013
Rated 4 out of 5 by MagentaArgyle Good Value
All the usual comfort and service that I've come to expect from Sheraton. The hotel was in the middle of a remodel, so the common areas were a little dusty, and some areas were closed off.
October 19, 2013
Rated 2 out of 5 by PrasadA Foupoints Saginaw, well below expectations
Hotel was very dirty, carpets not clean. Breakfast area was not clean and complimentary breakfast was bad. I don't think I will stay here again.
November 16, 2013
Rated 5 out of 5 by jacqilee Upgrade features
I was so pleasantly surprised when I checked in and found that we had been upgraded to a 2 room suite for no extra charge. It made our stay so pleasant. Thank you Sheraton and Spg!
July 16, 2013
Rated 5 out of 5 by scooter Front desk staff
Debbie did EVERYTHING I asked, flowers, champagne, strawberries, EVERYTHING. Debbie made the first impression that every company wants and followed it up with the perfect attitude.
May 6, 2013
Rated 4 out of 5 by dogs updates
going through an updating and rennovation.
room was great, could use a better television. bathroom was small.
elevator was scary. slow and lots of jerking and noises.
May 27, 2013
Rated 4 out of 5 by Greg7957 6th floor suites
I have stayed in the suites on the 6th floor twice and they are fantastic.
Best bathrooms in any suite hotel chain. Cannot wait for the remodel to be finished.
April 8, 2013
Rated 4 out of 5 by MJS4 MJS4
Good hotel good staff. Hotel under renovation but workmen only work 9to5. I have stayed there many time in the past two years and am always satisfied.
July 2, 2013