Rated 4 out of 5 by KGF89 Best in the Area
The hotel staff upon arrival were very friendly and accommodating. Getting checked in and to the room was a breeze and the bottled water provided at the front desk was a nice addition. The beds were very comfortable and the room was very clean.
I only have two complains that I hope can be fixed before my next visit. There is no ventilation fan in the bathroom, which is very uncomfortable when you have four people staying in one room or if you were trying to have a romantic night in the hotel and need to use the bathroom. Lastly, the water pressure in the shower was way too high. It was more like a hot tub jet than a shower and no amount of adjustment at the shower head made a difference.
Overall, I'm still very pleased with the room, the bathroom just needs a little refinements.
November 29, 2014
Rated 5 out of 5 by happycamper69 hotel was clean!
very happy with my stay.
will stay there again for all my holiday visits home
December 1, 2014
Rated 5 out of 5 by Lu06 Excellent Stay!
This was our second time staying here. First time was 4 years ago. Was very impressed with the new renovations. From the outside look, to the lobby / reception area. All new rooms. Really liked the new bathroom. Shower only, no bath tub. Overall, great stay.
November 25, 2014
Rated 5 out of 5 by Saginaw Room Lighting Terrible
Have stayed at this location many times over the years. The upgrading / redecorating is really nice. However, they've installed florescent lighting in the rooms and it is terrible. The lighting levels are insufficient and the lighting is on the whiter end of the spectrum which makes the room seem clinical, almost hospital-like. It is not warm or inviting and is absolutely a terrible choice. Swapping out the light bulbs s for a warmer-spectrum, and brighter, would make a huge difference. The beds are fantastic. Best night of sleep I've had in a long time. Staff great. Additionally, room too hot and dry. Was unable to reduce the room temp below 65 using either the heat or AC. Shut it off completely yet room still way to warm for sleeping. No windows to open. And absolutely no humidity so stuffy and sinuses clogged because air too hot and dry. Fix the lighting, please, and allow for better climate control.
November 23, 2014
Rated 4 out of 5 by asujanto Service provided by the employees are very frienly and professional
We had stay two nights at this hotel for a labor day long weekend holiday and it was a fantastic, the front desk staff is very pleasant, friendly and helpful. Room was spacious and clean but the TV is very old. The location of this hotel is very strategis close to the freeway and surrounded by shopping and various restaurants. This hotel have free wifi, nice pool (indoor and outdoor)
However this is the place for me if i come visit Saginaw and Birch Run Premium outlet.
September 3, 2012
Rated 4 out of 5 by tereasa Nice Stay
I have stayed here several time and the staff is outstanding. I travel very often and stay in hotels twice a month and I cant remember a more courteous staff. I look forward to when the restaurant opens....it seem like they have been under construction forever...
November 15, 2014
Rated 3 out of 5 by zone remodel rooms
Our room was a nice remodel. The rest of hotel under construction. One major thing. Why did you put in windows that can't open. I HATE THAT!!!! It's suffocating. It was a beautiful, cool night in the 50s in July and we were forced to use A/C. Not only is it totally uncomfortable to be locked in without air, but YOU have to pay for that totally unneccesary use of electricity and it's a waste of resources. Change the Windows to open and add whole room fans, and how about SOLAR? Get Green, not washing towels every day doesn't cut it. Send this to corporate please.
Also, having 4 TV's in the breakfast room--all on different channels--was really obnoxious.
July 26, 2013
Rated 3 out of 5 by west2001 Not what i was expecting
Upon arrival the front desk said that the room was ready, when we went up to our room it was not ready(bed was torn apart, was scheduled for a deep cleaning). there was too many unsupervised children at the pool. No information guides about the local area/what the hotel has too offer like most hotels. Was under the impression there was a dinning room located in the hotel but there wasn't.
June 3, 2014