Rated 5 out of 5 by KarenSue Comfort
The room was great. The beds were very comfortable. Having a big screen TV was a plus! The shower was awesome, I have never had such great water pressure. The only thing missing was a fridge and a microwave. We would stay again if we are ever in the area again.
November 18, 2013
Rated 5 out of 5 by Sooite This hotel is very well fitted,in a great location,very comfy bed and pillows and the staff are all so courteous.
Our chambermaid even left us a note after the first night thanking us for leaving a clean room
November 11, 2013
Rated 5 out of 5 by jannieannie Great place to lay your head
hotel was clean, bed was comfy, pool was clean and staff was friendly and helpful. I feel with construction going on they tried their best to compensate and we heard no noise . the only negative thing I would say is the elevator certainly needed updating! and after talking to front desk staff we were told that there would be new ones installed shortly....
November 11, 2013
Rated 5 out of 5 by Collegeson1 Great Rooms
The hotel was great, the staff was friendly and made us feel like we were at home. The hotel was under construction at the time so it was a little messy but the rooms were clean and looked great! We will defiantly be back and can't wait to see the finished product.
November 3, 2013
Rated 5 out of 5 by CookieEsq Clean, Quiet, and Comfortable
At the Four Points by Sheridan in Saginaw, Michigan, I can depend on a clean, quiet, and comfortable room, and a staff that is friendly and helpful. It is also convenient to freeways, shopping, restaurants, nature parks, and the Marshall Frederick's Sculpture museum.
October 30, 2013
Rated 5 out of 5 by Wendy49 Beautiful room
The room was beautiful, it was a suite of rooms with everything you could ever need. I found it amazing that the staff was coping so well with the hotel under complete renovation. They didn't skip a beat, and were very pleasant . Would recommend this hotel.
October 22, 2013
Rated 4 out of 5 by MagentaArgyle Good Value
All the usual comfort and service that I've come to expect from Sheraton. The hotel was in the middle of a remodel, so the common areas were a little dusty, and some areas were closed off.
October 19, 2013
Rated 3 out of 5 by ricky62 hotel room trouble
we booked our king size room over one month in advance. when we checked in our room was not finished and was given a two queen bedroom. we were not satified with the room and they could not help us.
October 18, 2013
Rated 5 out of 5 by lkcorc Great hotel
Even though they were under going renovations, we thoroughly enjoyed our stay. The renovated rooms were very nice and modern. The beds were comfortable and the kids enjoyed the pools and hot tub.
October 14, 2013
Rated 3 out of 5 by Welshberyl Under construction... But
The hotel is under major renovations. But our new room was really beautiful. Beds are wonderful. Bathroom a little small. Staff outstanding. Noise stops at 5pm. So we were not bothered. I gave it a 3 star because of the renovation and dust, etc.
September 15, 2013
Rated 4 out of 5 by michitravel Under Construction
The hotel was under construction, meaning the pool was out-of-order and the attached restaurant was vacant. I get the feeling the hotel has seen better days and will see them again, however I stayed there during a lull.
My room was recently renovated but still felt a little dated compared to other hotels of comparable prices that I've stayed at.
Overall, for the price, I certainly could've done worse. Average hotel with a friendly staff. Very convenient shuttle service.
August 20, 2013
Rated 4 out of 5 by Gbob47 Newly renovated room
The hotel is currently being renovated, which we understood when we booked. We stayed in a newly renovated room. The design was excellent and up to date, especially the bathroom. Two criticisms: the shower door didn't fit properly and therefore wasn't sealed to keep the water in. This should be adjusted by the workmen. More importantly, the lights all used the "new" bulbs, but the light was unduly bright-white "harsh." Need to change the bulbs to something with warmer light. Really was a distraction.
The breakfast provided was adequate, but not "delicious."
July 30, 2013
Rated 3 out of 5 by zone remodel rooms
Our room was a nice remodel. The rest of hotel under construction. One major thing. Why did you put in windows that can't open. I HATE THAT!!!! It's suffocating. It was a beautiful, cool night in the 50s in July and we were forced to use A/C. Not only is it totally uncomfortable to be locked in without air, but YOU have to pay for that totally unneccesary use of electricity and it's a waste of resources. Change the Windows to open and add whole room fans, and how about SOLAR? Get Green, not washing towels every day doesn't cut it. Send this to corporate please.
Also, having 4 TV's in the breakfast room--all on different channels--was really obnoxious.
July 26, 2013
Rated 3 out of 5 by mattoxaddie Renovation Communication
The hotel was being renovated and was not mentioned at booking. The hotel was rather warm, but room was adjustable. The construction outside affected no use of the outdoor pool which was a let down being the weekend and very hot. Wish I would have been told prior to booking.
July 22, 2013
Rated 5 out of 5 by SummerFun We'll be back, and bring friends.
The hotel is under construction but the staff more than makes up for the inconvenience of it all. Autumn was particularly helpful and pleasant. We had a rough trip in and our attitudes completely changed when we saw her infectious smile welcoming us. The rooms are beautiful though the bathrooms do seem oddly arranged. I will definitely be back and tell my friends.
July 21, 2013
Rated 5 out of 5 by jacqilee Upgrade features
I was so pleasantly surprised when I checked in and found that we had been upgraded to a 2 room suite for no extra charge. It made our stay so pleasant. Thank you Sheraton and Spg!
July 16, 2013
Rated 4 out of 5 by MJS4 MJS4
Good hotel good staff. Hotel under renovation but workmen only work 9to5. I have stayed there many time in the past two years and am always satisfied.
July 2, 2013
Rated 5 out of 5 by Mooser outstanding staff service
Sheraton was gracious to begin with in giving a discount for workers with the Mission of Mercy clinic. The stay was very comfortable, the room very clean and pleasant. When I left behind a special pillow for my neck, they shipped it to me Priority Mail and didn't charge me a penny! WOW!!
June 14, 2013
Rated 3 out of 5 by Dave1955 Housekeeping
I stayed 4 nights. The last day I had insufficient towels in bathroom and no bathmat for floor. stepped out of shower at slipped on floor.
June 10, 2013
Rated 4 out of 5 by 4boys good
Will be great once construction is over had really bad tv reception. But beds were really comfortable
May 30, 2013
Rated 4 out of 5 by dogs updates
going through an updating and rennovation.
room was great, could use a better television. bathroom was small.
elevator was scary. slow and lots of jerking and noises.
May 27, 2013
Rated 4 out of 5 by Jenny Bathroom not so hot
The bathroom was actually hard to function in - the layout was crowded and odd
May 27, 2013
Rated 5 out of 5 by Tuxedo Great place
Customer service on front desk excellent. Everyone was very kind and professional. Love the new rooms. Great location for shopping and entertainment.
May 21, 2013
Rated 5 out of 5 by Miker Great staff
We stayed at this hotel two weekends in a row due to a family member being in a nearby hospital. They gave us a great rate due to having a family member being in the hospital. The staff was very polite. Especially Nathan, he went out of his way to make sure we had everything we needed. He even found me a bottle opener late into the evening. We will be back to stay at this hotel again.
May 20, 2013
Rated 5 out of 5 by scooter Front desk staff
Debbie did EVERYTHING I asked, flowers, champagne, strawberries, EVERYTHING. Debbie made the first impression that every company wants and followed it up with the perfect attitude.
May 6, 2013
Rated 5 out of 5 by Scooter Staff made the visit!
Deb at front desk 5-star!
April 28, 2013
Rated 3 out of 5 by Allie Washroom was in the Dark
Although our light bulb burnt out at 9pm on Saturday evening, the Hotel is in a great location, easy to get to from the interstate. I can appreciate the Hotel undergoing renovations as it is evident that they need to, but our overall stay was good.
April 22, 2013
Rated 4 out of 5 by Greg7957 6th floor suites
I have stayed in the suites on the 6th floor twice and they are fantastic.
Best bathrooms in any suite hotel chain. Cannot wait for the remodel to be finished.
April 8, 2013
Rated 3 out of 5 by corky ok
the stay was ok but i don't understand why I get charged 236 dollars for a room that was supposed to be 169.00
April 8, 2013
Rated 5 out of 5 by Guardmom Fantastic
I just wanted to let someone know how great Nathan and the rest of your staff are. We stayed as part of a large group this weekend. They were friendly, flexible, accommodating, and more. When we had any requests, they were quick to fulfill them. We will definitely be back to your hotel. Thank you for making our stay the best we have experienced!!
April 7, 2013