Rated 4 out of 5 by Graves Outstanding Hotel
I began staying here in October of 2011. I have always found the staff to be very courteous and helpfull. My room is always spotless when I return from work each day. The food is excelent, from the breakfast buffet to the legendary "Last Supper" for government travelers on Thursday evenings. I would have to say that the Montfield Club is one of the best government travel programs in the area. The presenceof Mr. Burni, the hotel owner was also very refresshing. If there are any drawbacks, I guess it is the fact that my room overlooks the roof, but the room quality more than makes up for it.
January 28, 2012
Rated 1 out of 5 by Element2015 Worst experience
Never had such a bad hotel stay. I had my family with me and when we got back our room we had no towels or pillows. When i called for towels and pillows they said it will be a while because they were being washed. Never heard of not having enough towels, especially after they had already cleaned our room. My kids could not take baths and had to sleep dirty without pillows.
February 19, 2015
Rated 5 out of 5 by Kelley Beautiful hotel
The service at the desk was excellent and informative. My room-service "fit" breakfast was reasonable and ample, as well as being delicious. It was also promptly delivered by a freindly staff member.
Our meeting hall was initially cool, but staff, upon request, raised it to a comfortable level.
The soup and sandwich buffet for lunch was delicious and a necessarily quick meal.
I have registered for two more seminars in March, 2012 at your hotel, because of the amenities in the room and the other comments made above.
January 14, 2012
Rated 5 out of 5 by ChanelAlexi Red Carpet Treatment
It's not every hotel you walk in whose staff remembers you! Nor, one where the desk clerk sees you and gives you a hug, or a bartender who asks you how the status of your home purchase is going, nor an owner who brings you cigars after dinner. But, at the Sheraton San Diego 4 Points...that's how they roll!
November 21, 2011
Rated 5 out of 5 by DuchessofDarkChocolate VERRRY FRIENDLY STAFF
We love ths place... Everyone on the staff is verrry friendly and willing to help... Kudos to Janet & Matt on the front desk... also... special thank you to both the shuttle driver, and the lady in the coffee bar (I'm sorry, but I don't know their names)...
December 28, 2011
Rated 3 out of 5 by SteadyTraveler Nice hotel in convenient location
Needs to improve quality of tv reception. Also need to spray for insects as I killed two silver color bugs in my room.
February 15, 2015
Rated 4 out of 5 by Wildcats14 Great Hotel for the Price
Overall the hotel was great. Complimentary airport transportation and transportation within several miles to the malls and Old Town, etc.. Staff was great and very welcoming. Booked my reservation online via San Diego Tourism. Nothing to walk to around the hotel , but the shuttle is very convenient. Only recommendation is to bring extension cords if you want to have electricity next to the bed. Unable to access the outlet behind the bed, so I strung 2 extension cords together so I could charge my phone next to the bed. My phone is my alarm clock so it needs to charge overnight. The hotel has large open hallways and was very quiet.
November 13, 2014
Rated 3 out of 5 by Gary426 Misleading promotion
This hotel is advertised under Starwood's "bed & breakfast" promotion for SPG members. My reservation was made on SPG's website and I booked the room using SPG points.
When I checked in at the hotel and asked about breakfast I was told that since I booked using points, no free breakfast was included. Nothing on the booking website indicated this was to be the case.
Did I miss this disclaimer, or was the hotel staff member mistaken?
April 22, 2013