Rated 2 out of 5 by richbgone Good Hotel, Could be Great Hotel
This property has good bones but needs work, especially in the pool, hot tub and fitness area. Hot tub was roped off with caution tape tied to lawn chairs, pool was dirty and never clean and the fitness building had broken equipment, worn free weights and dirty towels scattered on the floor. There are numerous small issues that need to be dealt with.The entry, sleeping rooms and basic grounds are fairly good but need to be spruced up, ie. I reattatched all the shower curtain hangers as all were open or bent. The location is reasonable and the easily accessed from major highways.
April 10, 2014
Rated 4 out of 5 by slinky business again
This hotel was just fine. Not as great as some but certainly not bad at all. I will definitely stay here again if I am back in San Diego for business. The remote for the TV was not working, and a person came right up with a new remote that worked. The staff responsiveness was great. The pool and spa were totally closed until further notice. No date of expected reopening.
April 19, 2014
Rated 2 out of 5 by fjsd Compliants
Already reported to the font desk upon check-out and to SPG. When reporting to the font desk, they stated someone would call me that day or the next. I never received a phone call. Issues shared with front desk and SPG;
-no hot water in shower
-wake up call not done
-very, very slow drainage in sink basin
April 17, 2014
Rated 1 out of 5 by Slobo Pick another hotel
Room was in poor condition. Communication poor. Unresponsive GM. Did not return call
April 15, 2014
Rated 5 out of 5 by Donlindol Staff is top notch
My wife and I came here mainly because it's very close to sharp hospital. The 1st. Night we had an issue in our bathroom. I took it to the manager Carlos, he was very quick to address the issue. We ended up staying here for 3 more nights! All the staff was very helpful. One of the supervisors (Joveanie) sorry if I misspelled his name , was very helpful thru out our stay. Also a special thanks to Michelle our shuttle driver, always ready to take us to the hospital also to the Amtrak station, Yes they even go there! Thanks again to all the staff for making this a Great stay!!
April 8, 2014
Rated 3 out of 5 by doctorroadmap Fits the Bill
This place is good for a quick, brief stay. The beds are comfortable but the rooms are on the small side. The entire facility seems tired.
April 1, 2014
Rated 5 out of 5 by Kay7 4 Points
Good weekend and facilities. Unfortunately we were supposed to have WI FI any where in the hotel. We could not get it on my iPad in our room.
April 7, 2014
Rated 4 out of 5 by Gracie92 Nice in-room features & central location
Good experience at this Four Points. Was unexpectedly surprised by an in-room refrigerator which helped greatly while traveling with small kids. I elected the Green Room initiative (cut down on housekeeping services during a 5 night stay) but then when I determined we needed new linens due to sandy kiddos, it was no problem to elect a one-day reversal. They were flexible with us and responded right away when we had maintenance issue with TV - resolving quickly. We felt well cared-for by a responsive staff. We did not get to use pool or hot tub due to cold weather and needed repairs on hot tub, but those facilities along with the free parking made a great case for lodging here. It was so central to every attraction we wanted to see in the downtown, points south, and north county. Nothing more than a half hour away, many things closer than that. I would recommend this to other leisure travelers vacationing with family, though they also seem to be set up for business conferences with golf course, dining services etc.
April 6, 2014