Rated 1 out of 5 What a miserable night!
The stay started off with sewage seeping up into the bathtub. We immediately requested another room, and we were accommodated. We were then woken by a call from the front desk at 2:30am letting us know there were complaints of "door slamming" and asking us if we being bothered. We told them we were sleeping and the call woke us up, so the answer was no, we did not hear the door slamming...so they decided to call us again at 3:00am to double check!
March 6, 2014
Rated 5 out of 5 by DanP Great Place To Stay
This is a great place to stay. The rooms are basic but very clean and everything you need for a comfortable stay. Staff is very friendly and when I'm back in San Diego, I will stay here again.
March 3, 2014
Rated 2 out of 5 by Natalie2057 Bad front desk experience and room cleanliness
I stay here quite frequently as it is convenient location. This time was exceptionally terrible. I was not recognized as an SPG Gold member nor offered my check in gift. Early check in was a nightmare (at noon) and was told to come back at 3. I said even if I am a Gold member? I have a back disability and asked for a ground room, not available. This hotel was not sold out! The bathtub had red stains and the soap dispensers had left over residue from previous guest. Hair in the tub. I only stayed one night so I did not take a bath. The bartender, Will and the hostesses are nice. I was not even told I had complimentary breakfast, VERY BAD!
February 15, 2014
Rated 5 out of 5 by Theo37 Clean and comfortable rooms
Both our rooms were clean and comfortable.
February 25, 2014
Rated 4 out of 5 by film Nice place
I enjoy this hotel, I was only dissapointed about not having my room cleaned for two days. I did sleep in, but the cleaning crew was in the hallway when I left and my room was never serviced after 12:00. Also, the golf course that is advertised is awful. It's not a golf course, you putt on a rough green. Don't advertise golf, because it is not good.
February 24, 2014
Rated 3 out of 5 by Sadie2014 Negligence in restocking room
The morning of my last stay I found the towels had not been replenished, leaving me with only ONE bath towel and ONE face cloth. I also had no creamer at all for my coffee 3 days in a row.Parking was horrible and quite a distance from hotel entrance. Also, my key cards had to be replaced because they would not work. No I did not place next to my phone or credit cards. Room Service charges were atrocious for what you got. Seriously, $27 for a hamburger fries and desert! Very inconvenient and disheartening on all points to say the least.
February 16, 2014
Rated 4 out of 5 by TheeProfessor Good Hotel
I liked everything about this hotel, including the openness of the hallways. The only bad parts were how hard it was to find one of the cleaning staff when things went wrong. A quick call to the desk however; took care of most problems. It would be great to have towels by the pool or a sign letting customers know they need to take room towels to the pool. Other than those few things, our hotel stay was great.
February 18, 2014
Rated 1 out of 5 by Nottoberevealed Awful, Awful, Awful. Stay away
Stay away. At best this property is very odd, and really, it's old, tired, filthy and not well managed.
*room type that I reserved was not available for me
*hotel common space decor is past its prime. non matching, tattered, worn out
*room was foul.
--pictures missing from the wall, with dirt frames around where they used to be
--very few accessible outlets. had to move the bed to get to one. disgusting.
--based on moving the bed, asked for full cleaning in the room, including all linens (dust ruffle too) to be changed. DID NOT HAPPEN.
--furniture old and worn out. no finish left on the wood pieces etc
--carpet torn up (and needs to be torn up) around the edge of the room
--assistant GM, to whom I spoke, was pleasant but had NO customer insight as to what is important to a business traveler.
February 14, 2014