Rated 5 out of 5 by 4Musketeers This hotel has great amenities and a great location!
The beds were very comfortable, the television was modern, and I especially liked the business center and the hotel's proximity to Sea World and local restaurants.
July 14, 2014
Rated 3 out of 5 by fun76 housekeeping needs improvement
The front desk staff were incredible. They helped answer all my questions, gave directions, and were overall outstanding. Great shuttle service. The only disappointment was housekeeping. We were left with 2 Kleenex in the box and when I left the empty box on container, it never got replaced. Towels were very hard to come by. Three towels were given for 5 people and when asked for more, we had to ask several times for more and at one point had to go find the cart ourselves. Nice hotel but short on a few things.
July 20, 2014
Rated 5 out of 5 by chuan easy access location
hotel is quite and easy to access to most of place of SD activity. Free Wifi and parking is a plus
July 11, 2014
Rated 4 out of 5 Best hotel for DOD employees
Climate controls in room are hard to keep regulated
July 21, 2014
Rated 5 out of 5 by familytraveler2014 Will Definitiely Stay Again
This is a perfect hotel for family stays. Rooms were clean, staff was very nice, parking was ample, free, and close to our room. Appreciate that there was a fridge, coffee maker, and microwave in the room. Although we never used the pool, we had a view of it from our room and it looked really nice. The location is perfectly fine, fairly close driving distance to all you'd want to visit and see. We will definitely stay here again.
July 7, 2014
Rated 4 out of 5 by EugeneP Quiet hotel close to everything
The hotel has an odd shape, but it is quiet and in a good neighborhood. Close to everything. Lots of cheap Japanese restaurants nearby.
The bad thing about this hotel is the mattress pad that is not pulled on/attached to mattress, but just lies on top. When you sleep, the pad underneath crumples and makes it very uncomforatble to sleep on. I have NEVER seen anything like this in ANY other hotel.
Also, when you make a GREEN CHOICE (choose not to have linens changed every day), no one enters your room to even remove trash, make bed or check whether soap is needed or anything else.
July 14, 2014
Rated 2 out of 5 by Anne15 Needs Improvement
We have stayed at this hotel more than once, and I think after this last time, we will not be staying here until major improvements are made. The hotel rooms need an upgrade. The air conditioning unit was very loud and kept us up all night. The shower did not work well. The rooms are also not sound proofed very well so we could hear other guests walking in the hallway and closing the doors. The first floor hallways were also cluttered. One of the entrances had several mattress that were stood up and leaning against each other, which I felt is a hazard, especially for there are small children, which we have. The pool had murkey water and needs to be cleaned. I used the fitness room which was very small, cluttered and does not have good central air. We were not recognized as SPG members.
July 16, 2014
Rated 5 out of 5 by Gary64 San Diego
This is a competitively priced hotel and was comfortable. It is older so the air conditioning varied and bed was very firm.
The staff at the front desk were very helpful, especially Cynthia. I had to cancel some reservations due to an illness in the family and she handled the changes efficiently.
July 18, 2014