Four Points by Sheraton

フォーポイントバイシェラトン・プレザントン

  • アメリカ合衆国
  • 94588
  • カリフォルニア,
  • プレザントン
  • 5115 Hopyard Road
  • マップ

空室状況&料金

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Rated 3.6 out of 5 by 217 reviewers.
Rated 4 out of 5 by Family Stay 7/5-7/6 Graveyard and day reservation reps provided great customer service. Front desk supervisor was accommodating in meeting our needs - an adjoining room on the lower floor for a family of 8 with one disabled adult. Pool was well maintained and clean. The room window shades need to be checked daily because they don't close all the way; thus, no privacy and morning day light coming through to the room while sleeping. Perhaps scheduling more housekeeping staff on the weekend when there is 80% capacity. Unfortunately, we waited for about 30-45 minutes for towels. No garbage bags within the garbage cans??? Great room coffee though. Overall the photos on the website are consistent with reality. We will definitely use FP Sheraton again! July 7, 2014
Rated 5 out of 5 by Fantastic A great place for a quick stay...welcoming and safe. It met all of our needs. July 7, 2014
Rated 3 out of 5 by Not suitable for wifi needs... After 2 calls to the front desk, I was on the phone for 45 minutes with the hotel's network contractor. I was told the issue would be solved in a few hours and I would receive a call back. No internet the 3 days I stayed. I went off the hotel grounds to conduct business. Secondly, housekeeping knocked on door at 8:01am (waking us up) to hand me the newspaper (instead of leaving in hallway outside the door). July 4, 2014
Rated 2 out of 5 by Reservation Not Fulfilled I had reserved two queen beds for two nights. Besides myself, my two adult children were going to be in the room beside myself. When we tried to check in, we were given a room key to a room that was already occupied. Then we were told there were no more rooms with 2 beds. After many minutes of awkward silence, the desk clerk told me he could give me a king bed & a roll-away. To compensate me, I would receive breakfast and bonus points. Two weeks later-no bonus points have been credited to my SPG account even though I have made numerous phone calls to the hotel and SPG. It's the first time I've been very disappointed with my SPG experience. June 15, 2014
Rated 4 out of 5 by Fitness Center hours inadequate Fitness center does not open until 6 am; this is very limiting for a business traveler with all-day meetings. Most hotel fitness centers are now open 24x7. June 27, 2014
Rated 4 out of 5 by Business stay Good hotel. A little challenging since the buildings are all disconnected but it does have a nice courtyard. June 27, 2014
Rated 2 out of 5 by Substandard SPG Property This property needs a lot of work in every respect starting with the front desk staff--Very disappointing in every respect June 26, 2014
Rated 5 out of 5 by Great Hotel Staff was really friendly. Had an issue with toilet, someone was up right away to fix it. Staff was very helpful and informative. Rooms were nice and clean and head great views. June 8, 2014
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