Rated 3.6 out of 5 by 256
Rated 1 out of 5 by kay0008 52 Minutes in the cold.
Normally, I would have walk from the BART station to this hotel. However, each of my previous 3 stays ended up requiring that I buy new lugguage. ( Not sure if it is the lugguage, or the side walks in Plesanton). So this time I decided to call for a shuttle pick up.
I called when I got to the station. "The bus will be there in 10 mins". So I waited. At the 30min mark I called back. "It's on it's way, -click". Ok it should be here soon I though. I started to sneeze. Now I have a cold - 54F and I did not have a hat or jacket. (Did not expect I would need one) Called back at 50min mark. "It's on its way".
Finally at 52 it arrived. The I had to spend another 15mins to get the room keys.
One of the worst experieces I have had.
August 14, 2014
Rated 5 out of 5 by Nancy154 Great hotel in Pleasanton
This is our favorite hotel when we visit the Pleasanton/Dublin area. The rooms are comfortable and facilities are always nice.
September 30, 2014
Rated 5 out of 5 by kimmikens jacuzzi closes at 10pm :(
This hotel is slightly reminiscent of a desert resort. Except ... a little less... for starters, there are no ducks in the courtyard and no golf course. It really does have a cool courtyard and the 1st floor rooms open into it with a little patio area. The pool and jacuzzi are awesome but it all closes at 10pm and you can't get into the area until 6am. So that sucks. But as for the price to value ration, it's very good here. It's a Four Points so you can't expect the coolest hotel stay ever, but you can expect a nice night and great customer service. Also, the restaurant staff are great and the continental breakfast is awesome!
January 31, 2012
Rated 3 out of 5 by Nikkibeach This hotel is dated.
A not so good smell came from the room.
September 23, 2014
Rated 5 out of 5 by Sierra01 Hotel location and accomodations
Comfortable & clean rooms. Great staff and relaxing location.
September 21, 2014
Rated 4 out of 5 by lindgilb this hotel is very clean and comfortable
Not enough parking. Tired of most of the parking lot taken up by Mercedes from the dealership down the way. Really creates problems for everyone.
August 25, 2014
Rated 4 out of 5 by AK4747 everything great (as expected!)
hotel was clean, staff was responsive - didn't get a chance to enjoy common areas - but I'll definitely be back next time for pool, etc.
September 17, 2014
Rated 4 out of 5 by JKDDS comfort and convenient
Nothing fancy, but rooms are real clean. All the amenities are well kept. Less than a minute drive from the freeway. Nice soft pillows.
September 17, 2014