Rated 2 out of 5 by tubing56 4 Points Kingston
Hotel lobby is totally a mess....under construction. Pool is closed........no heads-up from them that the hotel is a mess right now!!!! Not fair.
December 6, 2013
Rated 4 out of 5 by leelee65 hotel review
Everything was excellent. the only downfall was that the hotel was under construction for renovations and so none of the health facilities were available. I was not advised of this before my stay or it would have impacted my decision to stay somewhere else until the renos were completed.
November 21, 2013
Rated 4 out of 5 by Dali23 Extremely pleasant stay!
Staff was extremely helpful. I arrived a few hours earlier than check-in and it was not a problem. Room was very clean, great view and central location. Will definitely stay there again. Very accommodating. Great customer service from check-in to cleaning staff.
November 17, 2013
Rated 5 out of 5 by Impressed2012 Great staff!
I was served by a guy named Luke. He was probably one of the most helpful, efficient and hospitable people I've ever encountered in a hotel. I am a business traveller so I usually use the hotel simply for the bed and a bit of TV, but Luke makes suggestions about hotel facilities and the city that makes the stay enjoyable. The staff is what makes me come back again and again. keep up the good work!
September 18, 2013
Rated 4 out of 5 by Kingstonian Nice downtown Hotel
So close to everything, had a really good time. It would be nice to update some of the decor, it could become such a nice hotel.
November 10, 2013
Rated 5 out of 5 by Yp61 10 out of 10
We spent 2 fabulous days at this hotel.
The staff we met during our stay, at the
front desk and in the restaurant were friendly
and helpful.We did not meet the housekeeping staff but we could tell that
they did a great job because our room was
extremely clean.The room itself was very
spacious with a good size bathroom and
a large window overlooking beautiful Kingston
We enjoyed having breakfast on the
restaurant's patio. Finally, the hotel's location
Is excellent, the waterfront and downtown
are just outside the door.
We will definitely return
July 21, 2013
Rated 3 out of 5 by MooreJJ Latest Stay
The rooms are well appointed and staff is helpful but the bathrooms, particularly the shower tiiles, are showing dirt and mould. Better care needs to be taken in cleaning. Some re-grouting / re-sealing around tubs is required.
October 30, 2013
Rated 5 out of 5 by Ruth76 Most comfortable and pleasant hotel
We have stayed at the Sheraton Four Points for many years. Quiet clean, well appointed rooms, nice views, with very comfortable beds and fine bathroom - all excellent, make this hotel our home away from home when we regularly visit our son and family near Kingston. The a la carte breakfast is well-prepared and a notable improvement from past years. Staff are always most courteous and helpful. We travel frequently and having a good night's sleep in a spacious, clean, quiet room with excellent beds as in the Four Points by Sheraton Kingston is our reason for returning year after year.
October 15, 2013