Rated 4 out of 5 by United09 Good Value 4 Star Hotel
The hotel is close to I-293 and is easy to find.
The room was spacious which helped as I had a large amount of luggage. I liked the express breakfast which enabled a speedy departure for the airport. Front desk staff were helpful and informative.
August 28, 2014
Rated 4 out of 5 by BeastieGirl Comfortable hotel, great staff
The location of this hotel is perfect if you are planning a a shopping getaway, it's about a half mile away from the shopping mall/centers with plenty of chain restaurants nearby. There is a Starbucks across the street and the hotel restaurant has a decent, varied menu. I have never had any problems with my stay here, the staff is so friendly and helpful and the rooms are always clean and comfortable.
August 25, 2014
Rated 1 out of 5 by shersoye333 No breakfast
we have never been to a hotel that does not provide drawers to put your clothes. The first room we were in did not have a refridgerator, then we were moved because the air did not work. Also we were unable to get breakfast because it was closed at 10 minutes of ten. My husband is a diabetic and we had to go out side of the hotel for breakfast. NOT IMPRESSED AT ALL!
August 25, 2014
Rated 4 out of 5 by wildcats55 Great night's sleep.
Very comfortable beds. I ran into a little car trouble while there and the front desk personnel and the maintenance tech (Rick) were most helpful in providing some tools to help me resolve the issue. Much appreciated.
August 25, 2014
Rated 3 out of 5 by sammi246 Pool and Rooms
The room was much smaller than what was expected. Having a family of four was a bit crowded in a to bed room (mainly the bathroom). However, cleanliness was great, but needs to be upgraded. The pool was not the cleanest (we feel). You could see the "algae/film" all around the sides and the stairs especially in the daytime. Other than these two observations, we would stay again on short notice for short amount of time.
August 22, 2014
Rated 4 out of 5 by Bravo63 Made the Best of a Bad Situation
My family of 6 arrived very late in the evening to find out that the hotel was over-sold and they did not have the two rooms we'd reserved. The manager on duty was appropriately apologetic and offered to put us in a larger room with a king bed, a pull-out sofa and a cot. He refunded our Starpoints and gave us 500 additional points for our disappointment. Although it was tight for us, we understand when these things happen and appreciate the manager's efforts to make us comfortable.
August 19, 2014
Rated 4 out of 5 by JB123456789 Four Points Manchester
The staff here is extremely friendly and helpful. I travel 60 nights a year and they stand out from the rest.
August 21, 2014
Rated 4 out of 5 by RaeS028 Great Staff & Location
The staff was wonderful as was the location. Your close to the airport if that's what you need. Your also right by the mall and many great restaurants. The restaurant in the hotel does not have a good selection as far as dinner goes but that was ok because the were many choices within waking distance. You are also only 15 mins away from Canobie Lake Park
Only other fallback was the first night my mom had a hard time sleeping due to kids screaming and running up and down the hallway till 1:00 am.
August 15, 2014