Rated 4 out of 5 Air conditioning unit
Needs seal replacement. Not only would this be good for occupant but loss of heat and cold air for hotel efficiency would be improved.
December 8, 2013
Rated 5 out of 5 by 87Mike Great Staff!
Staffing is my specialty, so I notice delivery of great customer service. From the moment I walked in the door until I checked out every staff member I encountered was there to please. Special Kudos to Jessica, Samantha and the rest of the Nutfield crew!
December 6, 2013
Rated 3 out of 5 by Bar2013 4 points sheraton
I was expecting a full sheraton experience. 4 points is a hotel level below a full hotel. the only factor that made it different thus was the restaurant. the food was just ok and the room itself was not like a full restaurant 'design'.
I had different expectations
December 5, 2013
Rated 5 out of 5 by mdna good food and service in the restaurant
Nice handy place to overnight near the airport. Clean rooms and friendly front desk staff.
It's not fancy, but it's warm and cozy atmosphere in the restaurant. I liked the way how chef Chris is cooking. Good service, Jessica was a server, makes dinner experience pleasant. I would like to recommend Four Points Sheraton and Nutfield's Ale and Steak House to your choice.
November 27, 2013
Rated 5 out of 5 by Tim1609 Best service out of 50 SPG stays this year
I've spent over 80 days in Starwood hotels this year and the two stays I've had here were both at the top of the list.
I'm usually leery of fourpoints propertie's quality but this hotel is brand new feeling and the service was beyond excellent.
Let's start at check in, SPG recognition not only verbally but with a great little reward game that makes the process fun. This should be shared with all SPG hotels.
Rooms are large and clean with a great variety of television channels as well. More than most SPG properties.
Walk to Dunkins, starbucks, friendly's, etc makes getting a quick bite easy.
Shuttle to airport was convenient and the staff running it were exceptional.
The pool is also a nice surprise, it seems like an oasis not typical to this brand.
Overall, the hotel is more than adequate and the staff are willing to go above and beyond to make your stay remarkable.
November 19, 2013
Rated 5 out of 5 by Lisa925 The Staff is the final touch to a perfect stay!
When we got their Cassie noticed my mom was having a little trouble getting around with her walker and offered to move us to a room as close to the lobby and restaurant as she could. When above and beyond answering our questions and finding us some entertainment for the evening. Being in the industry myself, I always try to understand when something just doesn't go right. However, no problems here. Great place, location and so clean. I will be back.
November 18, 2013
Rated 5 out of 5 by Spike1 Easy Access
Great place to stay in the Manchester area. Always friendly staff and clean.
November 11, 2013
Rated 3 out of 5 by wenwbaby friendly staff but need change of heating system
I booked this hotel because it was the only one nearby on my way to Portland. The hotel staff was nice when I checked in and quite helpful. However, the hotel facility needs improvement. The room we had had a strong smell of burnt. We alerted the staff and they said it might have been the heating system that was recently turned on. Although they offered a room change but it was exactly the same, smelled like burnt, so we just settled for the original room. It wasn't a toxic smell but just not pleasant. The refrigerator in the room also made a lot of noise so I had to unplug it to avoid the noise. I understand fourpoint is only a cat 2/3 hotel, but this still didn't meet my expectation for a starwood hotel.
October 30, 2013