Rated 3 out of 5 by yogi65 Definitely not what it used to be...
Location is good, but rooms need some serious sprucing up, and SPG rewards are WAY too high for the quality of this facility. In prior years there were more options and they were on par with other properties. A Four Points property should NEVER classify as a Category 4 and 10K points/$75 a nite is more than I've paid for hotels that were much nicer.
July 16, 2014
Rated 5 out of 5 by Hgirls2014 comfortable stay
We had a long day in the Cape. We were looking for vacancy's and stumbled across the four points. Because of the weather, and being so late, the price was very reasonable. The room was very comfortable and clean. My girls and I had a very restful night. The entire staff were pleasant and accommodating.
July 16, 2014
Rated 5 out of 5 by Chas52 A very nice time
We must say that the whole staff was excellent. The rooms were very comfortable. There restaurant food was also very good, especially there breakfast buffet.ummm. It seemed that all the families that were there were really having a good time from tiny to adults. Never heard anyone make any compaints. Even the pools were very nice, the indoor pool had many adults enjoying as much as the kids and the outdoor pool was very refreshing to all that enjoyed the out doors.
We would recommed The Four Points toanyone we knew that would be going down to stay in that area!!!
July 10, 2014
Rated 5 out of 5 by Partner quality of staff
From the moment we checked in Kristin at the front desk was very helpful and extremely pleasant. We really appreciated her advise on restaurants, where to view the sunset and sites to see on the island. A very qualified staff member
July 15, 2014
Rated 5 out of 5 by Phil Back Again
We enjoyed our last stay so much that we came again the next weekend. The biggest reason besides the great facilities is that the staff is extremely friendly and accommodating.
After the vending machine took my money without providing anything, the desk clerk refunded the money without hesitation and gave me the item I wanted from the mini-mart as compensation for my inconvenience. She even addressed me by name!
One suggestion for enhancing service is to provide a keycard for outside entrance after checkout so guests who wish to remain for the rest of the day can go to and from the outside pool without having to go through the lobby.
June 18, 2014
Rated 4 out of 5 by svez Decent hotel to stay in the area
This hotel meets my expectation for a SPG hotel. The standard room I stayed at has all fundamental settings and was properly cleaned and prepared. Didn't use any of the pools. The breakfast buffet was good.
July 14, 2014
Rated 4 out of 5 by DianeKathy Comfortable and Friendly!
Enjoyed our stay at the 4 Points. Room was clean and comfortable. Outdoor pool was lovely and staff was most helpful. Only one disappointment that was small; we were unable to rent a movie one evening.
Would recommend this as a pleasant place to stay while enjoying your time on Cape Cod.
July 12, 2014
Rated 4 out of 5 by busitraveler68 Reliable choice in Eastham
I've stayed at this hotel on three occassions over the past several years I find it to be a consistent and solid property very conveniently located in the center of the outer Cape. Very close to Arnold's, Local Break and several other great places to eat, it's an easy drive to the shops in Orleans or the Vineyard in Truro.
July 6, 2014