Rated 5 out of 5 by Cavesage The Best Beach Therapy Ever
Everything met or exceeded our expectations.
July 29, 2014
Rated 5 out of 5 by TIJO Great Stop on the Way Home
My wife & I used our points to enjoy one night at the Four Points In Fort Walton on our way home from the Sheraton Broadway in Myrtle beach. On check in we were upgraded to a ocean front suite. The location, the beach, the beauty of the water were spectacular. From our balcony we were treated to fireworks at night & fishing boats during the day. What a great stop on the way home. Wish we could have stayed longer. Maybe next time.
June 9, 2014
Rated 4 out of 5 by wgood23 It was a pleasure staying at this hotel
We had a great time when we stayed at this hotel. People were friendly and tried to help you with any problems you might have. We did have a problem with our TV.....It kept turning off the volume or just go blank! Makes it very difficult to watch anything because every time someone would start saying something you really wanted to hear something exciting you really wanted to see theTV would shut down! Very annoying!! They did try to fix it but it never got fixed when we were there. That is the only real negative I have to say about our stay.
September 11, 2014
Rated 5 out of 5 by angelover Great Hotel!!!
This was our second year in a row. Love the hotel! It's the perfect size. The beach was never overcrowded. Loved Kiwi's bar and grill!! Excellent food!! plus the newly renovated bar and restaurant in the lobby!! Can't wait to go back!!!
July 13, 2014
Rated 2 out of 5 by disappointing Disappointing
This hotel is selling purely location....walk from your room onto a very nice beach. Everything else is very disappointing for a hotel charging in excess of $200/night for a room. Bathroom not very clean....ants in the room....problems with the door cards working.....bathroom towel rack loose and broken....one clerk at the front desk checking people in while other clerks check on who knows what in the office. Not the level of service or cleanliness for what they charge.
June 3, 2013
Rated 5 out of 5 by CurtCavazos Amazing Stay
I wanted to take a moment to say a special thank you to Amanda at the Four Points Sheraton, Fort Walton Beach, Florida. You know it's one thing to remember each customer by name, but, it's a completely different thing to be so welcoming and genuinely happy to see a customer again. She embodies customer service and is one impeccable representative of the entire staff. Thank you for her! Because of her, me and my colleagues will continue to visit this wonderful facility.
November 15, 2013
Rated 5 out of 5 by Mye006 Great location and beach
This is a great hotel to escape to. The front desk staff was very friendly and the entire support staff seemed to enjoy being at work. The breakfast selection was excellent.
July 13, 2014
Rated 5 out of 5 by Conniesue This hotel met my expectations
The staff was very friendly & was very helpful. Having a room with a balcony over looking the beach was fantastic! Would have been better if there had been a free breakfast included, but overall it was a very pleasant few days that we spent there.
July 4, 2014
Rated 5 out of 5 by Cindy42 This hotel is in a good location on the beach
We stayed at this hotel 4 nights and it was very clean and comfortable. There were two pools and a kids splash area. So, you could spend time on the beach or sit by the pool and enjoy the view of beach and ocean. All the staff was very polite and helpful. There's a restaurant on site and several good restaurants nearby. I would stay here again.
June 12, 2014
Rated 5 out of 5 by RTKY Nice place
We were originally assigned a courtyard view and I asked to be moved to a oceanview room which they accommodated as soon as one came open (next day). Both rooms we had were nice. Both pool areas were nice. The lighting was superb and made work at the desk easy. The Beds were outstanding as always. This location was great both for Fort Walton and even Destin. The staff was super helpful and we bugged them a lot about moving to the ocean view room.
November 10, 2013
Rated 5 out of 5 by Mimi2014 The hotel was great in every way.
This was our first stay at the hotel. It was very clean, excellent service from the hotel desk to the restaurant and Kiwi's grill. All was very accommodating. The housekeeping was excellent in every way. We were not only vacationing but also visiting family in PCB and Milton. The hotel was right in between :-). We hope to be able to stay again with you in the future!
May 30, 2014
Rated 5 out of 5 by Olivia428 Wonderful!
The staff, location and rooms were all wonderful! We came in for a beach wedding. It was pouring outside and the bride was upset. The staff helped us gather umbrellas bc the bride did not want to move it in. They also let us use all of the umbrellas out of the gift shop. They were so caring and helpful. Every single person there. I will only be going to four points when I want to have a beautiful stay at the beach! Thank y'all sooo much!
April 21, 2013
Rated 5 out of 5 by Huska83 Outstanding customer service, newly rennovated rooms
We stayed one night in the honeymoon suite. The room was beautiful and spacious and clearly, newly rennovated. The king size bed was luxurious. The room included a wrap around balcony with an amazing view of the gulf.
Within a 10 minute walk is great, local food, bars and nightlife. The location is prestine.
We only had one issue: our jacuzzi tub didn't have a working drain. After politely calling the front desk, they responded quickly. We had a maintenance guy there in under 10 minutes and he went out of his way to fix our problem, which was complete in under 20 minutes. We were still given free breakfast vouchers because of our trouble, which was unnecessary since the problem was fixed. (The breakfast is normally a $10 buffet and seemed quite worth it).
The staff was professional, accommodating and did everything they could to truly make us feel at home.
February 9, 2012
Rated 5 out of 5 by Jamerson1214 Amazing Staff!
I brought 3 friends to this hotel last Memorial day(apologies for the long delay of the review). We arrived around 1:30-2:00 and our corner suite was not ready so we decided to have lunch while we wait. Loved the outdoor bar. The only issue the entire trip was that our room was not ready until 6:00. The front desk staff was wonderful and gave us extra breakfast coupons and free drink coupons. That worked out because we got to visit with the GM, which is turned out it was his birthday! I believe his name was Jimmy. I can't put into words how amazing the entire hotel staff is! We even got to spend time with some of the staff on the beach(while they were off to duty of course). I am excited to return this coming April with my brother who just returned from serving our country over seas. I hope to welcome him home with another amazing stay. Thanks again for all that you do!
February 23, 2014
Rated 4 out of 5 by GoingWoman Shelter from the storm
We stayed during the ice storm and were literally "stuck" in the hotel. Despite the weather and the renovations underway, the staff was just incredible. Every person was working as hard as possible to keep guests comfortable and productive. Even the kitchen staff worked endlessly and provided great meals to a "captive" audience. We hope to come back when we can enjoy the beach and all this location has to offer.
January 30, 2014
Rated 3 out of 5 by INTraveler Spring Break 2012
Wi-Fi did not work during our stay, the hot tub was broken until the end of the week and we had one day with no hot water. The staff shrugged their shoulders when informed of these problems. For example, they told us to use our laptop in the lobby since that was the only place that Wi-Fi worked. Our room was very clean and the beach was nice. Very disappointed in the reaction of the staff to these issues however.
April 12, 2012
Rated 5 out of 5 by North2SouthBizTrvlr Another Excellent Stay
I travel to Eglin AFB 3-4 times a year and originally stayed at other hotels in the area. Once I found the Four Points Sheraton, I refuse to stay anywhere else. The staff is friendly and accommodating and I LOVE the sounds of the surf lulling me to sleep in a tower room. Plus when we got "iced in" back in January, I was glad I had a hotel with a full restaurant! Mostly it's the staff. Always ready to help.
September 17, 2014
Rated 5 out of 5 by coffee1 short vacation
Used points to hit the beach for a quick retreat. The building is old but clean and staff do their best with what they have. If you are going to sleep there and be on the beach all day, having fancy paintings doesn't matter. What matters is sleeping well and having a gorgeous view with sand in your toes. All that happened here. Super time
May 21, 2014
Rated 5 out of 5 by Kathy4555 Great Vacation Spot
Check in was fast and courteous. The rooms have been redecorated and was very welcoming. The room was clean and a great view of the gulf. The breakfast buffet was awesome. The food was very good and I also was made an omlette. We brought our grandchildren and was surprised to find activities geared for them. The pool was clean and we enjoyed it very much. I will be back. Our stay was awesome!
June 27, 2012
Rated 5 out of 5 by Lacy Great beach hotel
We had a fantastic time and the room was perfect -- ocean front on 6th floor. The staff was so helpful and welcomed us with friendliness that was genuine. Jasmine, Amanda and Carmen made us feel at home. The sound of the waves on the beach at night was soothing and the fresh air a welcome from busy city air and sounds. The food was very good and a great value. Thanks for a great visit.
November 6, 2013
Rated 5 out of 5 by SpoiledSpringBreaker This hotel is awesome
The hotel staff was very friendly, they bent over backwards for me anytime I had a request. The on site bar, restaruant, pools, hot tub, fitness room, and laundry room were very modern, clean and awesome! The location could not be better. You are just a short walk from some of the hottest places in Fort Walton/Okloosa Island, and right on the beach.
April 8, 2014
Rated 1 out of 5 by Maddie the worst Sheraton we have stayed in for cleanliness
We were both very disapppointed with the room's preparation. The toilet had brown stains running down the back. The bath tub had black dust on the bottom six inches of the outside of the tub. The tub didn't drain well, we ended showers in ankle deep water. The blanket had dried something on it. Have never had such poor conditions in a Sheraton! Very disappointed.
July 28, 2012
Rated 5 out of 5 by BB20141 Great for kids
The location of this hotel, easy access to the beach and availability of restaurants along the beach plus the rooms with access to the courtyard makes it ideal for families with kids.
June 3, 2014
Rated 5 out of 5 by JOE78 First Time visitor
Great hotel right on the beach. Joann at the front desk was very helpful getting us in and settled. Even the maintenance staff, specifically Bill, was very friendly and went out of his way to make sure we were doing well. John, the bartender at Kiwi's was a blast as well. This was a 4 hour drive for us so it was refreshing the moment we arrived. We staying in 634 facing the beach. The room was cleaned right before we go to the room as Joann helped us get a beach front room. We didn't mind the slight wait. Our refrigerator in our room wasn't working, so they promptly send someone up to help. They apparently took the mini fridge out of the employees lounge to help us. We figured out the room refrigerator was working, just the electrical plug was faulty. Parking was well thought out, pools right by the ocean was a great idea, and even the breakfast buffet was great. We'll be returning sometime soon as long as Four Points keeps up this service!
June 27, 2013
Rated 5 out of 5 by nubby beach front is niceII
Istayed with Sheraton in the 60"s 70's and 80's while I was working for Delta really was the creme of the crop back then.Never knew where they went,but it seems they are back with the same quality!
September 20, 2014
Rated 5 out of 5 by SSSBerg Great Getaway
had a very nice two night stay with my grown children. We had adjoining rooms on request and it really made it fun. Room was large enough to set up a cot and still entertain. We really enjoyed being so close to the beach and pools.
May 19, 2014
Rated 3 out of 5 by JellyV This hotel has a great view of the beach
This hotel is beach front and is great for anyone who wants to spend time on the beach. Our room over looked the beach, allowing us to watch dolphins play in the water. The restaurant personnel were attentive, friendly, and quick to get us our beverages back to the beach.
September 18, 2014
Rated 4 out of 5 by Virgo79 Clean and convinient
Great stay, felt safe, very clean. Only recommendation is to drive over to Destin instead of staying at the Fort Walton Beach with is directly leading out from the hotel. It's nice, but Destin is nicer. Be sure to rent a car bc taxis are expensive. Otherwise, the hotel was a great stay and I would stay there again.
October 29, 2012
Rated 5 out of 5 by Bill Noise Noise Noise
Everyone was polite and helpful, however, there was a great deal of construction and upgrading going on that added much noise and unpleasant chemical odors. The ocean was beautiful ! The constant noise was not ! You might advise guests of ongoing construction before you book them in to your "luxury" hotel.
May 17, 2013
Rated 1 out of 5 by chickenhead Not worth high $$$$$
We work hard for our $$$. I feel that we did not get our value for what we spent. The spa was pitiful. The bathrooms for the beach and pool use were worse than an outdoor porta potty. The outdoor bar was great the people that worked there were great. Location was great. But we will not stay here again.
August 12, 2012